Customer questions and answers for samsung XE500C21
Question
How to reset Chrome Notebook to regain access to User rights?
I need to reset the device to a New User Account on Google. I am Test Pilot for these notebooks on a Cr-48 that is on Dev Channel. This is causing issues with the new Chrome Notebook recognizing me as the Owner.
Tags: recovery, reset, owner rights
asked 1 year, 9 months ago
Username
houndrnr
TN/USA
on XE500C21
0points
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0 answers
Answers
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Question
Where can I purchase the VGA dongle for Chromebook ?
Tags: external monitor, vga adapter, vga dongle
asked 1 year, 11 months ago
Username
DonMay
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
How to get the battery to fully recharge?
I just got my chromebook. First charged to 100% and then let the battery run down. Now when I try to recharge, it will only charge to 22% of capacity. Please advise.
asked 1 year, 11 months ago
Username
cdbrown53
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
How do I do a Factory reset
I just got my Chromebook a month ago and I'm getting a hardware error with the Multi-Card reader that is making it not operational. I thought maybe this could have been caused by one of Google's software updates, so before I request a repair I thought I would try a factory reset to see if that fixed the issue. I don't see any procedures on how to do that on the support page. Could you get me to the process for that.
Tags: hardware support
asked 1 year, 8 months ago
Username
pezzman77
Warwick, RI
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
how do i use the camera on my samsung 500C21?
i can see the camera above the screen but have no clue as to how to use it. i only received a quick start guide and safety guide but no in depth 'how to' pamphlet.
asked 1 year, 8 months ago
Username
brianpoole31
san luis obispo, ca
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
500c21 wifi model webcam
Hi Does my chromebook have a webcam? It looks like it does, but when I try to use a webcam service like vid chat or camera, it says no webcam? Whats the deal?
asked 1 year, 8 months ago
Username
daviggi
texas
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
the backlight on my screen keeps going on and off, making it hard to see - why?
Tags: backlight
asked 1 year, 6 months ago
Username
ecodykimmel
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
i have the google chromebook i was wondering how to perform a factory reset
asked 1 year, 6 months ago
Username
guzzardo
staten island
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
How long do I charge the battery in my new Chromebook for the first time?
asked 1 year, 7 months ago
Username
marcgettemy
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
CHANGE OWNER
I bought the Chromebook for myself and my husband fell in love with it, so I gave it to him and ordered another for myself. How do we change the owner from me to him?
Tags: registration
asked 1 year, 5 months ago
Username
caroleelise
washington State
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
Is there anywhere I can download a USB file to restore my Chromebook?
I made an USB restore disk when I first got my chromebook and can't find it now that I need it.
asked 1 year, 5 months ago
Username
MartySB
Northern California
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
Yahoo mail sometimes hangs while entering message body
asked 1 year, 5 months ago
Username
tpvibes
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
Chrome netbook wifi connectivity in Italy
I plan to purchase a Chrome netbook and use it in Europe (Italy). The Italian cell networks have a product which is a USB cellulare modem that connects at 21mb/sec (or thereabouts). The retailers claim the cellular modem will install on a Windows 7 netbook. Without knowing the brand of cellular modem can you confirm that it will install on a Chrome netbook. What are the chances it will find the driver it needs?
Tags: wifi network
asked 1 year, 5 months ago
Username
gilimoto
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
How do I get the right time and date on my chromebook?
I have the chromebook on the Internet. I have the chromebook set to the correct timezone. -6 GMT and it is still holding the wrong time. My unit's time shows it being 8 hours into the future.
asked 1 year, 6 months ago
Username
Swampr00ster
Florida
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
How do I get my timezone to display the correct time?
This chromebook 5 is set to -6 GMT and displays a time of +8 GMT.
asked 1 year, 6 months ago
Username
Swampr00ster
Florida
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
What accessories go with this?
Tags: what to buy
asked 1 year, 3 months ago
Username
okatch
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
How can I get a replacement Ac adapter for my Chromebook?
The AC adapter stopped working and will not charge my chromebook
Tags: repair issues
asked 1 year, 2 months ago
Username
Wifininja
on XE500C21
0points
0out of0found this question helpful.
0 answers
Answers
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Question
How do you do a factory reset?
How do ou do a factory reset on this Chromebook?
asked 1 year, 5 months ago
Username
Anonymous
Grand Rapids, MI
on XE500C21
+1point
1out of1found this question helpful.
0 answers
Answers
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Question
Web Cam
could you please tell me why my web cam will not show up when I try to make a web video to up load to Google+ ? it turns on when i would like to start a hangout but not when I want to make a video....help
asked 1 year, 5 months ago
Username
twodoggs
Shelby Twsp
on XE500C21
0points
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0 answers
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Question
What's the best model?
Out of all of the Chromebooks currently available?