Looking for Answers about samsung 4.3 cu. ft. Steam Washer?

The WF520 washer does have a Quick Wash cycle with an estimated time of 25 minutes. I've attached a copy of the Cycle Chart for this model (from page 38 of the User Manual) which shows estimated times for each cycle, based on ideal operating conditions. Please note that actual times may vary depending on load size, water temperature, options selected, and water pressure.

Thanks for your interest!
Ms. Samsung

448 drum is 4.5 cu feet....520 is 5.0 cu feet...and yes you can fit more in the 520. 448 has Silver Care....the 520 does not. 448 has a "Towel" preset...the 520 does not. The whole reason to go with the 520 according to Samsung marketing is that it is "bigger"..."powerfoam"..."VRT Plus"..."31 towels in one load". Bigger is better; however, "PowerFoam" is a joke...there is no "foam"...it only mixes the detergent with water and dribbles it out of the holes in the drum rather than spraying water and detergent down the front of the glass and down the drain like the 448 does...so more detergent goes into your clothes. "VRT Plus" is marketed as a 40% reduction in sound/vibration....our 520 shakes as much or more than our 448; however, it does rebalance and spin up the load within 3 tries when it took our 448 6 or 7 times to get it right. Clothes come out of the washer much drier and cleaner than with the 448....the bottom of our white socks are actually white instead of brown with the 448. You also do not get that annoying drain pump noise with the 520 that the 448 has...which sounds like someone is running a power washer in the laundry room. As far as the 31 towel claim...that it is not correct....we got 17 bath towels in one load and the washer was stuffed and struggling. Everytime the drum would turn, the machine would shake like someone just threw a lead brick in it.

So its a trade off...if you want Silver Care, you have to go with the 448....520 doesn't have it. If you need bigger...go with the 520....448 doesn't have it...even though we did wash a king size fluffy comforter just fine in the 448. There are some bugs with the 520...you cannot perform a HOT wash on normal even though it is indicated on the front panel...still washes cold. Sometimes the washer will not perform the little rotations after a final rinse to loosen the clothes from the drum and you have to "peel" your clothes from the drum. Sometimes the washer "weight senses" the load at the beginning of a wash cycle...sometimes it doesn't. It takes a while for the washer to fully saturate your clothes....its not uncommon to see that some of the towels are still dry 20 minutes into the wash....kinda like the washer doesn't know how much water to add.

On a side note, the matching 520 dryer does seem to dry better than the matching 448. There is a new lint trap design that is shaped like a "U" and double sided...quite large actually...seems to allow for more air flow through the dryer and clothes dry faster and are not as wrinkled as with the 448.

We are not fully satisfied with the 520, but then again, what else out there is better?

Like most front load washers, the door on the WF520AB opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual, which can be downloaded from this website for your convenience.

- Ms. Samsung

The WF520's internal water heater will heat the water temperature to 150°F during the Sanitize cycle based on NSF protocol. The heater is 900 watts.

Thanks for the question,
Ms. Samsung

No...only if you catch it before the end of the cycle, you can reselect another setting and start another load by turning the knob...once the tune plays, that's it. This is the same as with the 448 : (

Thanks for the question. Only the overall dimensions are available for these models, but I can tell you the approximate dimensions based on similar models would be approximately 25-26" from front leg to back and from left to right side.

- Ms. Samsung

Thanks for the question. The WF520 has an internal heater to boost the water temperature when the Sanitize cycle is selected, but otherwise relies on the availability of your home's hot water supply. The further the washer is from the water heater, the greater the possibility that the water in the pipes that are supplying the washer will be cold from lack of use, and that the quantity of water in the pipes will be significant enough to prevent the overall wash temperature from heating sufficiently. To help prevent this, run a nearby tap to flush the cold water from the hot water line before starting the wash cycle.

- Ms. Samsung

Thanks for the question. Unfortunately, there is no way to resume the cycle at the point it left off prior to losing power.

- Ms. Samsung

Each cycle on the WF520 is pre-programmed with the most common recommended settings for that type of fabric or item. For example, the Permanent Press cycle is preset for Warm wash/Cold rinse water temperature settings, Low spin speed to help reduce wrinkling, and a Normal soil level, though other variations on these settings can be selected instead. For more information on this and other cycles, please refer to page 38 of the user manual which can be downloaded as a pdf file from this website.

- Ms. Samsung

Thank you for the question. The capacity of Samsung’s clothes washers has not changed; however, the method by which manufacturers industrywide measure clothes washer capacity has. The industry standard is now that of the U.S. Department of Energy instead of the International Electrotechnical Commission (IEC). The 4.3 cubic foot equivalent using the IEC measurement system is 5.0 cubic feet. For more information, please visit http://www1.eere.energy.gov/buildin...

- Ms. Samsung

Yes, the WF520ABP and DV520AGP have drum lights.

- Ms. Samsung

Thanks for the question. Please refer to page 32 of the user manual for instructions on using Pure Cycle, including a picture of the indicator light which should light up after 40 cycles have been run. If yours did not, please call 800-SAMSUNG to speak with an agent who will be happy to assist you further.

- Ms. Samsung

During the washing phase: If added while the detergent is mixed with the water, the steam increases the temperature of the wash tub to improve the cleaning power, which also helps to activate the detergent. It does this by dissolving the detergent more effectively, to get the most out of it as possible.It does the job you don't have to see much foam really.