I'm sorry to hear you're having this issue. If the bleach is not dispensing or if water remains in the dispenser after the cycle, it is possible that either the dispenser or siphon cup are clogged, or the machine is not level (more likely it is leaning forward).
First, remove the dispenser drawer and cup and wash them out thoroughly with soap and warm water. Next, place a carpenter's level on top of the washer and check the "level-ness" both front to back and side to side. If the bubble is not perfectly centered, adjust the legs as needed, making sure to lock the legs in place when you're done by screwing the plastic leg locks into their uppermost position. Run a Spin Only cycle to check for vibration and fine-tune the adjustments as needed to minimize vibration.
For assistance, please click on the following link to open the Troubleshooting Guide which contains articles related to detergent and water being left in the drawer, and instructions on properly leveling the machine: http://tinyurl.com/2cler4y
answered 3 years, 9 months ago