Thanks for the question. When installed and functioning correctly, the WF448 washer should be able to spin mixed loads, including towels, at even the highest spin speeds. While there may occasionally be a need to reposition items if there is a significant imbalance, this should not be the norm.
I would suggest following the link below to the Troubleshooting Guide, then selecting Operation ► Clothes Are Very Wet At The End Of The Wash Cycle / Will Not Spin At High Speeds: http://support-us.samsung.com/cyber...
This article should help you determine what might be causing this issue. The most common cause is that it is not leveled properly, so I would suggest clicking through to that link from the article for further instructions.
If none of the solutions offered help to resolve the issue, there is also a link to request service at the bottom of the page.
- Ms. Samsung
answered 3 years, 9 months ago