Looking for Answers about samsung 4.3 cu. ft. Steam Washer?

I would suggest getting a service technician to come out out and look at it.

This is not a major problem and is very common in front loading washer machines. An easy way to keep that stinky mold smell out of the washer is to wipe dry the rubber ring around the washer opening after every use and crack the door so air drying can take place. Silver care technology or what is now refered to as active fresh will elminate this problem with no wiping and air drying.

We are having the EXACT same problem. Only we peeled the ring back a bit and noticed slimy mold and mildew the entire way around the inside of the rubber boot. A service man came out and said this is a common problem with the front load washers. We have tried the hot water/bleach wash cycle and it didn't work. The service man advised to fill a small spray botter with a 50/50 mix of bleach and water. Spray it around the entire boot once a month and wipe it down. Seems like any manufacturer of a front load washer would have found a better solution to this problem by now since it has been around a LONG TIME!!! Guess it is just a continuous problem they all have. Would love to watch the sales of the first company that can advertise they got this problem fixed! They would have the best selling washers hands down!!! Hopefully the government doesn't ban bleach or we are in trouble!

As stated in an earlier answer, the WF448 is one of the models equipped with SilverCare, which is a technology developed by Samsung to help keep the drum and the clothes fresh-smelling and mildew-free without the use of hot water and bleach.

It is not unusual for water to have bacteria, and this bacteria can lead to the growth of mold and mildew if it's left sitting for long periods. Leaving the door open to air out, wiping out the gasket and door jam and running Sanitize cycles with bleach periodically are solutions that all manufacturers recommend for basic care and maintenance. Samsung is the only manufacturer to offer the patented SilverCare technology. Running this as part of your regular wash cycle once or twice a week can be very effective in preventing mold and mildew from developing in the first place.

- Ms. Samsung

I solved this problem by not ever latching the door when the washing machine is not in use. No odor.... ever! I run the affresh washing machine cleaner thru the machine about once every 2 months, but other than that, I just leave open so it able to air out and dry out and not collect mold.

Yes, you can use the deep steam and Ag tech. on the washer together because the deep steam cycle is one of the settings on the Ag technology function. on front of the washer it shows the different cycles under the deep steam setting and one of the cycles is the deep steam. you would just set the washer on the deep steam setting and press the silver care button and press (>/II) button which is the start button.

Yes you can

I have used powdered Oxyclean and it says use 2 cups. I used it in my old front loader that i had before the Sammy and It makes way too many suds. I use HE Cheer and my clothes always come out clean. Oxyclean is just an abundance of soap and I dont recommend using it.

Samsung recommends using only HE detergents in our front load washers. If Oxyclean has come out with an HE formulation, then I would recommend using the instructions provided for HE front load washers on their packaging.

- Ms. Samsung

The 4.5 cubic foot WF448 and 7.4 cubic foot DV448 are capable of washing and drying a king size comforter. In fact, the rule of thumb is that a 4.0 cubic foot washer can fit a king size comforter; while the 4.5 cubic foot WF448 can fit both the comforter and the accompanying sheet set. The attached chart may help you determine whether your comforter is within the dry-weight industry standards for the capacities listed.

Samsung's warranty, as summarized below (see page 30 of the User Manual for greater detail), should help to alleviate your concerns about durability, though you may also want to consider adding your retailer's extended warranty for additional coverage, if that would make you more comfortable.

Samsung's Limited Warranty Coverage:
One (1) year parts and labor
Two (2) years control panel parts
Three (3) years stainless tub parts
Five (5) years motor parts

It may also reassure you to know that Samsung is the most recent recipient of the JD Power & Associates Overall Customer Satisfaction Award for Washers (2009) and Dryers (2008-2009).

Thank you for considering Samsung!
- Ms. Samsung

Thank you all for the input on my question. Ok... I bought the 448 Washer & 448 Gas Dryer... and guess what?!? THEY WORK BEAUTIFULLY ON KING SIZED SHEETS AND COMFORTERS!!! I am so very pleased and my wife is off of my back about getting a pair of machines 'big enough' so that she does not have to haul these items to a laundromat! Not only is it expensive and a total hassle, but y'all have heard that there is a spreading Bed Bug epidemic in this country (USA), right?? Guess where they can be easily picked up & transported to your home?? Yep... that is correct... THE LAUNDROMAT!! So... just to be on the safe side, she has STEAMED all of the bedding with these machines! Better safe than sorry!! Very happy with this acquisition and again, thank you!

I think this is normal as it makes the same noise on mine and others I know who have this model.

Yes, you can use SilverCare™ technology if you have a septic system.

- Ms. Samsung

Only the Dryer door is reversible

Lots of variables here that could be causing this. You may be putting too many clothes in or not selecting the proper setting. Try the permanent press setting and see if that helps and make sure the clothes aren't packed in the dryer so tight that they don't have space to adequately tumble.

Approx 12.68 gallons per cycle....this is compared to 40 to 50 gallons for top load washers.

I would suggest getting an authorized repair person to come out and take a look. It appears that water is overflowing from the detergent tray. I would assume this should be covered under warranty depending on when you purchased this. Definitely get someone to come out and take a look.

The water factor is 3.2

http://www.energystar.gov/index.cfm?fuseaction=clotheswash.display_products_excel

Thank you for the question. The fit is going to be very tight, which could make it difficult, if not impossible, to make necessary adjustments to the leveling legs. Proper leveling is critical to reducing vibration, as well as ensuring the detergent will dispense correctly, and the washer will drain and spin the water out of the clothes effectively.

I would recommend you either consider one of Samsung's 4.0 cubic foot models which are about 1" shorter, install the washer without the pedestal, or select a location with slightly more clearance. In addition, if you're also installing a dryer in this space, you may want to review the space and location requirements in the dryer's User Manual to ensure you have proper ventilation available.

Thank you for considering Samsung,
Ms. Samsung

Yes

My washer and dryer are sitting on pedestals making them 53" tall and tucked under cabinets that are 55" off the ground. That's a 2" clearance with absolutely no vibration/squeeze issues. It does, however, make accessing the cabinets a bit of a stretch.

I am not aware of any way to vent this dryer from the side. It is not designed for that.

This probably depends on a variety of factors, size of loads, water content, etc. and I would think is tough to estimate due to the variability.

The warranty should be listed on the Specifications tab.

Essentially yes.

There is no difference between SilverCare™ and ActivFresh™, just the name. This innovative technology helps to keep both your washing machine and your laundry fresh smelling without the use of hot water and bleach. Because of this, it helps save money and is gentler on fabrics.

- Ms. Samsung

The Silver Care module in your washer is good for 1000 wash cycles.