I'm sorry to hear you're having this issue. There are several factors that could result in extended wash times, including low water pressure, improper leveling of the machine, and too much detergent or non-HE detergent being used.
Water pressure should be between 20 and 120 psi for the WF419AAU to operate properly. If the pressure is too low, it could take a long time for the washer to fill, or it could trigger the machine's safety mechanism which helps to prevent water damage from leaks, and shut off entirely.
Please click here for a link to the WF419AAU Troubleshooting page on Samsung's website for further explanation, and tips to correct the leveling and detergent scenarios: http://support-us.samsung.com/cyber...
If, after trying these corrections, you continue to experience this issue, please contact Customer Care at 800-SAMSUNG for additional assistance.
- Ms. Samsung
answered 4 years, 7 months ago