I'm sorry to hear your washer is not draining properly. If the debris filter is clear, please check the drain hose for bends or kinks that could cause blockage and make sure the hose is not inserted too far into the drain pipe. If the problem persists, your WF409 may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 3 years, 2 months ago