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Most Recent Questions
Recent Question:
How many gallons of water is used by this washer?
Recent Question:
Can this washer and dryer be installed under a countertop?
Recent Question:
I have a front-load steam washer. Is it supposed to steam on all cycles, even using cold water? I have not pushed the steam button.
Questions with Most Recent Answers
Question:
Can this washer and dryer be installed under a countertop?
Question:
How many gallons of water is used by this washer?
Question:
I have a front-load steam washer. Is it supposed to steam on all cycles, even using cold water? I have not pushed the steam button.
Question:
Does anyone know the Diameter of the drain hose; inside and/or outside? I need to replace it with a longer one.

Customer Questions & Answers for
WF365BTBGWR/A2

Customer Questions & Answers:
5 Questions
 | 
9 Answers
Overall Rating:
4.25 out of 5
4.3
out of
5
(16 Reviews)16

Questions & Answers for samsung WF365BTBGWR/A2

Question

WHAT and how do you the santize button

I have no manual was advised by hhgregg that you could get it on here but I don't see it.
asked 1 year, 4 months ago
memmaw
Knoxville, TN, USA
on WF365BTBGWR/A2
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
You can find the user manual at http://www.samsung.com/us/support/owners/product/WF365BTBGWR/A2. Go halfway down the page to the row of tabs, click on the Manuals tab, and download the PDF for the user's manual.
answered 3 months, 1 week ago
SparkyTAS
Stanwood, WA 98292, USA
0points
0out of 0found this answer helpful.
answer 2
It heats water to extra high temperature to kill bacteria. I use it when I wash bedding and towels
answered 6 months ago
WishIBoughtAWhirlpool
Jacksonville, FL, USA
0points
0out of 0found this answer helpful.
answer 3
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=419879&modelname=WF365BTBGWR%2FA2&modelcode=WF365BTBGWR%2FA2

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Additional warranty ?

asked 1 year, 8 months ago
moosehugger
on WF365BTBGWR/A2
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
YOU MUST BUY EXTENDED WARRANTY! I had 2 repairs on this machine in the first 7 months I owned it.
answered 6 months ago
WishIBoughtAWhirlpool
Jacksonville, FL, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung. You can find out more about extended service plans here: https://samsungserviceplans.com/ESP/PurchaseHome.aspx

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 8 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

how much laundry can i fit into this?

How much laundry can i fit in the 3.6cu ft front loader?
Am i able to fit a comforter and if so what size?
asked 9 months ago
jmajid
houston
on WF365BTBGWR/A2
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It does not fit a king sized comforter
answered 6 months ago
WishIBoughtAWhirlpool
Jacksonville, FL, USA
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We recommend you review the following support article for more info on load sizes:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=419741&modelname=WF365BTBGWR/A1

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Is the built-in heater used to assure all temperatures or just for the steam?

asked 9 months ago
Cecone
on WF365BTBGWR/A2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

The built-in heater is just for steam since you should have a hot and cold water intake connected to the washer. The only time the hot water would be heated any further is during the Sanitize cycle.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
+1point
1out of 1found this answer helpful.
Question

On the soil level selection, what does the triangle mean?

I have a model WF365BTBGWR/A2 front load washer. On the control panel you can select from 4 soil levels: Heavy, Normal, a triangle, and Light. What does the triangle mean?
asked 9 months ago
WhisperingHope
Clinton, WA
on WF365BTBGWR/A2
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

According to our resident home appliance specialist, the triangle is a medium setting.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
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