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Most Recent Questions
Recent Question:
I can not close the door (latch does not hold) and I did restart cycle. What cause the problem?
Recent Question:
How many gallons of water is used by this washer?
Recent Question:
Water coming from steam jet in final spin cycle
Recent Question:
Dc out of Balance
Recent Question:
Why does my washer continuously spin?
Questions with Most Recent Answers
Question:
How many gallons of water is used by this washer?
Question:
Water coming from steam jet in final spin cycle
Question:
Dc out of Balance
Question:
door seal failure
Question:
How do I access and clean the drain filter(not the debris filter)?

Customer Questions & Answers for
samsung WF361BVBEWR/A2

Customer Questions & Answers:
9 Questions
 | 
20 Answers
Overall Rating:
4.842 out of 5
4.8
out of
5

Questions & Answers for samsung WF361BVBEWR/A2

Question

Stacking compatibility with dryers

I was wondering what dryers I can stack on top of this. Specifically I was wondering if it is only a select number that were manufactured to do so, or if most Samsung dryers will fit this washer? If I am going to replace my dryer sometime in the foreseeable future (1-2 years) will I still be able to find a model to stack, or do I need to find a model now?
asked 1 year, 5 months ago
Cwarwick
Iowa
on WF361BVBEWR/A2
+1point
1out of 1found this question helpful.
Answer this Question
3 answers
Answers
answer 1
Samsung has an excellent bracket for mounting, you should try and stay in the Samsung family bracket hold both safe and securely.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
with clearance of 6ft or more space.
answered 1 year, 3 months ago
TRK9
0points
0out of 0found this answer helpful.
answer 3
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and clarify whether you're asking if the dryer can be stacked on top of this washer. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

How well does the dryer stack with this washer or should I go with a smaller dryer.

asked 1 year, 3 months ago
TRK9
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
3 answers
Answers
answer 1
This is not a stackable, the washer is full size.
answered 2 months ago
ValueShopper2
0points
0out of 0found this answer helpful.
answer 2
The DV361 is a perfect match for this washer, comes with a mounting bracket that holds both securely together.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 3
Thanks for the question. I'm not sure which dryer you're considering, but I can tell you that most current Samsung stackable dryers (including but not limited to the DV361) can be stacked on top of the WF361 washer using the SK-5A stacking kit accessory. If you'd like confirmation of a particular model or models, feel free to submit a new question with that information and we'll be happy to assist.

- Ms. Samsung
answered 1 year, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

SEEMS LIKE NOT ENOUGH WATER, is it normal?

They just installed my new washer today and the first load/trial were run and seems to me not enough, is this normal? or what can I do to make it more water?
asked 1 year, 5 months ago
Anonymous
Pinole, CA, USA
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
3 answers
Answers
answer 1
All front loading washers use less water but have longer washing cycles. This helps cleaning clothing much better.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
the water usage is minmal
answered 1 year, 3 months ago
TRK9
+1point
1out of 1found this answer helpful.
answer 3
They are made to us just the right amount of water to clean your clothes no more no less, that is how you save on water and electric.
answered 1 year, 5 months ago
Chuck043
Levittown, PA, USA
+2points
2out of 2found this answer helpful.
Question

Hourglass icon, what does it mean?

I can't remember what the hourglass icon means (time left in cycle maybe)?
asked 1 year, 2 months ago
rhea7997
Utah, USA
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
Displays the remaining cycle time, all cycle information, and error messages. Timer is functioning properly.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung. What you thought was correct: it's the amount of time left in its cycle.

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 2 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

Why will my washing machine serial number not be accepted when I try to register my appliance?

asked 3 months, 4 weeks ago
Katt01
KY
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
You might be adding to many numbers, sometimes letters might be #'s.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 3 weeks ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

hot water line

why is there a hot water line that goes to the washer when it has a built in water heater
asked 1 year, 3 months ago
angil
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
This washer has a water heater inside for Drum Cleaning, and on some models Steam wash. Most home water heaters are @ 130 degrees, During drum cleaning just makes the water hottest to eliminate mold and mildew.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

According to our home appliance specialist, the heater only turns on during the Pure Cycle and Sanitize cycles. Since the unit is high efficiency, the heater activates when the water is not at least 60°F (since this temperature is required for the detergent to activate).

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

New washer has strange smell

When I received the new washer, it had a strange smell coming from the tub area. Twice I ran the washer using the Pure Cycle but the smell remained. I've washed about six loads of laundry and the clothes do not have that smell but the washer still does.

What is the problem?
asked 1 year, 6 months ago
grisard
MO
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
At the end of washing sure to wipe out rubber bellow, also check the debris filter after 40 or so washing ' s. Run Pure Cycle for cleansing.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and let us know how you'd describe the smell. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 6 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

light iside the drum

how it turns on ,or when?
asked 1 year, 4 months ago
tontito
Douglas, AZ, USA
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
2 answers
Answers
answer 1
No need for a light inside the drum. Fully polished Stainless steel has enough reflectivity to let you see inside. Suggested that you spin drum by hand to be sure it's MT.
answered 2 months, 1 week ago
Rusty1008
Canton, MD
0points
0out of 0found this answer helpful.
answer 2
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 4 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Iron Out

We have real rusty water where I live. After 9 loads of laundry in a brand new washer my detergent cup and inlet are rust colored. What cup should I put Iron Out in?
asked 1 year, 5 months ago
KJRob30
Indiana, USA
on WF361BVBEWR/A2
0points
0out of 0found this question helpful.
Answer this Question
1 answer
Answers
answer 1
Thank you for contacting Samsung. Since Iron Out appears to act somewhat like a bleach, it would be safest to use it in the bleach compartment. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
0points
0out of 0found this answer helpful.
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