I'm sorry to hear you're having an issue with your WF350 washer. If the washer is plugged into a grounded (3-prong), 120V outlet, the power cord is not damaged, and the circuit breaker has been checked and it will not power on, it will require service. If it powers on but will not start when you press the Start/Pause button, make sure the door is closed securely and a cycle is selected. If it still won't start it will require service.
To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
answered 2 years, 10 months ago