It's not unusual to have some water continue to drain from the top of the drum as it settles after a cycle has ended, but if water is continuing to enter the drum after the cycle ends service may be necessary. First, try these steps:
- turn off the water valves and disconnect the hoses
- remove the inlet hose screens to clean them in warm, soapy water
- replace the hose screens, the hoses and turn the valves back on
- run a Rinse & Spin cycle
If it appears that water is still entering after the cycle is complete, turn off the water valves. If this stops the flow of water into the machine, service will be necessary. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online support form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 2 years, 6 months ago