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Most Recent Questions
Recent Question:
DO I NEED TO LEAVE THE WASHER DOOR A LITTLE OPEN TO AVOID ANY ODORS ?
Recent Question:
Has anyone had issues with water not draining out of bleach dispenser after wash is done?
Recent Question:
Is there any way to reverse the door on this washer?
Questions with Most Recent Answers
Question:
DO I NEED TO LEAVE THE WASHER DOOR A LITTLE OPEN TO AVOID ANY ODORS ?
Question:
Has anyone had issues with water not draining out of bleach dispenser after wash is done?
Question:
Is there any way to reverse the door on this washer?

Customer Questions & Answers for
4.3 cu. ft. Washer

Customer Questions & Answers:
48 Questions
 | 
50 Answers
Overall Rating:
4.636 out of 5
4.6
out of
5
(44 Reviews)44

Questions & Answers for samsung 4.3 cu. ft. Washer

Question

are the doors on this washer and dryer reversible?

asked 3 years, 9 months ago
heather12
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
no they are not reversable
answered 3 years, 8 months ago
tyjtcjsmom
0points
0out of 0found this answer helpful.
answer 2
Like most front load washers, the door on the WF330 opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible. Instructions to reverse the dryer door can be found in the User Manual, which can be downloaded from this website for your convenience.

Thank you for the question,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

washer gets stuck at 7 minutes @ spin cycle

washer wont go to full spin , gets stuck at 7 minutes
asked 2 years, 10 months ago
johnny12345
chandler az
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Did you try to get it to spin in another cycle? I had a different brand that would spin, but only on certain settings/washing cycles.
answered 1 year, 11 months ago
Mattdurb
Clovis, NM
0points
0out of 0found this answer helpful.
answer 2
I'm sorry to hear you're having this issue. Please click on the following link for troubleshooting suggestions that may help to address this issue: http://support-us.samsung.com/cyber...

If the problem persists, please use the link provided to request service.

Thank you,
Ms. Samsung
answered 2 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How much will my Washer wash at a time?

I just got the Samsung 4.0 CU. FT. Front Load Washer item number 7401SAM, was just wondering cause the salesperson told me some things about this washer and when I went to look in the manuel to double check what he had told me, cause he told me a lot and couldn't remember everything it was no where in the manuel to check at home. 1. He told me that I could wash any colors together and that nothing would fade. 2. He also told me that nothing would get fuzz balls or the little balls that you get sometimes on sheets. 3. He told me that I could wash like 15 towels at one time. 4. He also told me that I could wash like 12 pairs of jeans at one time. When I went over the manuel I didn't see any of these things mentioned in the maual and there is nowhere on this site that answered these questions either. So if someone could help me out with these 4 things that I am questionable about I would greatly appreciate it. Thanks in advance.
asked 4 years, 4 months ago
Anonymous
Virginia
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for choosing Samsung; following are the answers to your questions:
1. While Samsung washers, including this model, have many wonderful features, I'm not aware of any machine that can guarantee colors will not fade over time, since color-fastness depends on many factors, including the fabric, dye, detergent, water temperature and exposure to sun and other elements.
2. Some fabrics are more prone to "fuzz balls" than others, and like color-fastness, this tendency is effected by many factors other than the washing machine being used.
3. The 4.0 cubic foot WF218ANB can wash 23 standard size bath towels (24" x 44") at one time.
4. Since jean sizes vary so greatly, it is difficult to provide an accurate capacity equivalent in these terms.

That said, the WF218 is a popular model with several great features, including Samsung's signature Vibration Reduction Technology which will help to significantly reduce noise and vibration, even at top spin speeds; Direct Drive motor, which also helps to reduce noise while increasing durability; and an internal heating element for sanitizing. This model is also very efficient, meeting the highest Energy Star/CEE Tier 3 standards based on both water and energy use.

- Ms. Samsung
answered 4 years, 4 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What does the internal heater do in a WF330 washer?

Does the internal heater maintain the wash cycle water temperature during the cycle?

Do all the front loading washing machines have an internal water heater? How many of those maintain the water temperature and support a very high temp wash?
asked 4 years, 2 months ago
sushill
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The WF330 does have an internal water heater which functions primarily to boost the temperature of the home's water supply to a minimum of 150°F to sanitize. Most, but not all, of Samsung's front load washers have the internal water heater for this purpose. During cold water wash cycles, the water temperature is regulated by cycling the hot water on and off to ensure the cold water meets the minimum 60°F temperature required by many of today's detergents. The washer controls the warm and hot water washes by regulating the hot and cold water inlet valves.

Thanks for the question,
Ms. Samsung
answered 4 years, 2 months ago
MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

How much water does the wf330anw use?

I have a Samsung wf330anw washer. My sole purpose for my purchase was for efficiency. The salesman said is uses about 8 gallons of water per load. How accurate is that? How much water does it use? And does the water level set itself for the size of the load? Thanks.
asked 4 years, 1 month ago
Anonymous
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The WF330ANW, like other Samsung washing machines, actually uses about 13-15 gallons of water per cycle, which is considered extremely efficient. The washer does use a weight sensor to detect the size of the load. This along with other factors such as which options are selected and whether there is an oversudsing condition caused by non-HE or too much HE detergent help to determine how much water will be used.

Thank you,
Ms. Samsung
answered 4 years, 1 month ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why isn't the Blue Steam Washer/Dryer set reviewed by Consumer Reports or anyone else where the Larger Stainless is reviewed by everyone.

Does it have problems and what are the difference in options besides color and size?
asked 4 years, 3 months ago
Anonymous
75160
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. I cannot tell you why Consumer Reports did not choose to review the WF330 washer, but I can tell you that there are many products on the market that have not been reviewed by them, so this is not an indication of the quality of the product.

The 4.3 cubic foot capacity WF330 offers many of the same features and specs as the "larger stainless" models, namely the WF448 and WF520 models, such as Direct Drive Motor, Stainless Steel Diamond Drum, VRT and Internal Water Heater for Sanitizing, and it also offers PureCycle like the WF520. Notably, however, the WF330 washer and DV330 dryer do not have the steam feature. If steam is important to you, you may want to consider the 520, 448, 419 or 350 washer/dryer pairs.

If the Breakwater Blue color is a priority for you, then I can tell you that the 330 pair is of the same high quality and workmanship as the other Samsung models which, among other things, earned the JD Power & Associates Overall Customer Satisfaction Award for Washing Machines in 2009.

Thank you for your interest in Samsung,
Ms. Samsung
answered 4 years, 3 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

liquid and dry laundry Detergent

When using the liquid detergent and adding dry what would be the best way to incooperate the two while washing?
asked 3 years, 10 months ago
lawn
Texas
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thanks for the question. The best way to use both liquid and powdered detergent in the same load would be to place one in the pre-wash compartment and the other in the detergent compartment. Another option would be to place the powder in the detergent compartment and the liquid in the bleach compartment. I would not recommend placing them in the same compartment, since it would likely lead to clumping. In addition, the bleach and fabric softener compartments are designed for liquid forms of those products only.

- Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is the detergent compartment full of water at the end of each load?

I actually checked mid-cycle to see if it was full of water, which it wasn't. But after each load the compartment is full of water. It doesn't seem like this is normal since the owner's manual doesn't mention having to empty that compartment.
asked 3 years, 10 months ago
jenp
lancaster, pa
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. It's not unusual to have a small amount of water remaining in the detergent drawer at the end of the cycle. However, more than a small amount may indicate that the washer is not properly leveled, and is leaning forward somewhat. I would suggest using a carpenter's level to check both front to back and side to side leveling, ensuring that the bubble on the level is perfectly centered. Run a Spin Only or Rinse and Spin cycle to determine if there is any vibration, then fine-tune the adjustment to ensure all four feet are firmly planted on the floor to minimize any vibration. Once the leveling is complete, be sure to screw the plastic leg locks into place as far up as they'll go so the legs don't become loose and change their position over time.

- Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

on washer just bought today the timer stuck on 24 what can i do

asked 3 years, 10 months ago
coleed
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having an issue with your new WF330 washer. I would suggest cycling the power to the washer by unplugging then replugging it, or turning the circuit breaker off then on again. If the controls do not reset, please call 800-SAMSUNG to speak with an agent who can help determine whether your washer will require service.

Thank you,
Ms. Samsung
answered 3 years, 10 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

What is the part number for a pedistal for a WF330ANB/XAA in Breakwater Blue

asked 3 years, 9 months ago
Anonymous
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The matching pedestal model numbers for the Breakwater Blue WF330ANB washer are the WE357A7B or WE357A0B. The WE357A0B has the new Quick Install system compared to the WE357A7B, which relies on a pedestal hardware kit for secure installation.

Thank you for your interest,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

hooked up new washer.no manual came with it.

Tried to wash towels. part way through cycle.it stopped and gave code e3. what does e3 mean?
asked 3 years, 9 months ago
punkpixie85
bonney lake
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you've had an error code on your WF330. If it was "3E", this could indicate a problem with the motor. Please try restarting the cycle. If the code returns, your washer will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who can assist you.

Online service request form: http://www.samsung.com/us/support/o...

To download a pdf copy of the User Manual, click here: http://www.samsung.com/us/support/d...

- Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is the door reversible?

asked 3 years, 9 months ago
dtrippjr
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Like most front load washers, the door on the WF330 opens from right to left and cannot be reversed to open from left to right because of the location of the door lock. The dryer doors, however, are reversible.

- Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why is the detergent compartment full of water at the end of each load?

asked 3 years, 9 months ago
vinnywadwa
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It's not unusual to have a small amount of water remaining in the detergent drawer at the end of the cycle. However, more than a small amount may indicate that the washer is not properly leveled, and is leaning forward somewhat. I would suggest using a carpenter's level to check both front to back and side to side leveling, ensuring that the bubble on the level is perfectly centered. Run a Rinse and Spin cycle to determine if there is any vibration, then fine-tune the adjustment to ensure all four feet are firmly planted on the floor to minimize any vibration. Once the leveling is complete, be sure to screw the plastic leg locks into place as far up as they'll go so the legs don't become loose and change their position over time.

Thank you for the question,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Why does machine not go to high spin on blankets sometimes?

Gets stuck on 7 minutes, changes spin direction, never gets to high speed spin.
asked 3 years, 8 months ago
bushel
oregon
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having issues spinning your blankets at high speeds. There are several factors that can effect the washers ability to spin at top speeds. Please click on the link below, then select Operation ► Clothes Are Very Wet At The End Of The Wash Cycle / Will Not Spin At High Speeds: http://support-us.samsung.com/cyber...

If the suggestions in this article do not resolve the issue, please use the button at the bottom of the page to submit an online service request.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How often do I need to drain the water from the washer?

asked 3 years, 8 months ago
Alfie
Orlando
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The WF330, like other Samsung washers, should drain automatically. If yours does not, please make sure the washer is properly leveled both front to back and side to side, make sure the drain hose is not inserted too far into the drain pipe and that there are no bends or kinks in the drain hose that might cause a blockage. Samsung also recommends cleaning the debris filter on a regular basis (at least once per month). To avoid spillage when cleaning the debris filter, it's important to first empty the rubber drain tube located next to the debris filter into a container. For more information, please refer to the User Manual.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My Front Load Washer makes a significant banging noice at the start of spin cycles. It then stops and spins without any noise. Is this normal?

asked 3 years, 8 months ago
tigger48
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It's not unusual for the washer to make some noise at the start of the spin cycle, but if your washer is making a loud banging noise it probably isn't completely level. I would suggest using a carpenter's level to check both front to back and side to side leveling, ensuring that the bubble on the level is perfectly centered. Run a Rinse and Spin cycle to determine if there is any vibration, then fine-tune the adjustment to ensure all four feet are firmly planted on the floor to minimize any vibration. Once the leveling is complete, be sure to screw the plastic leg locks into place as far up as they'll go so the legs don't become loose and change their position over time.

- Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Delete Item

This item was replaced due to a problem. How do I delete it so I can list the replacement ?
asked 3 years, 8 months ago
trainsaz
Arizona USA
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For assistance with product registration, please use the Live Chat option on the product support page or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do I install a new rubber sealer/diaphragm to my Samsung washing machine?

asked 3 years, 8 months ago
BMeyer
Iowa
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having a problem with the door gasket on your WF330 washer. I would suggest having service performed by a trained professional to ensure the gasket is properly installed to prevent leaking. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

please give me a "general" idea of what an oversized load is. ie- 4 pair jeans, or a weight is good.

asked 3 years, 7 months ago
004501760trc
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. For the sake of consistency, the capacity of Samsung's washers are equated to the maximum number of standard, 24" x 44" bath towels they can hold. The 4.3 cubic foot WF330ANB can hold up to 26 of these towels, so anything more than that would be considered "oversized".

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

are the back legs on this washing machine self adjusting?

asked 3 years, 6 months ago
AndyJur
on 4.3 cu. ft. Washer
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The back legs on your WF330ANB are not self-adjusting, but should be adjusted manually as part of the leveling process during installation along with the front legs. For more information, please refer to the installation procedures in the online troubleshooting guide available on this website, or in your washing machine's user manual.

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
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