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Most Recent Questions
Recent Question:
DO I NEED TO LEAVE THE WASHER DOOR A LITTLE OPEN TO AVOID ANY ODORS ?
Recent Question:
Has anyone had issues with water not draining out of bleach dispenser after wash is done?
Recent Question:
Is there any way to reverse the door on this washer?
Questions with Most Recent Answers
Question:
DO I NEED TO LEAVE THE WASHER DOOR A LITTLE OPEN TO AVOID ANY ODORS ?
Question:
Has anyone had issues with water not draining out of bleach dispenser after wash is done?
Question:
Is there any way to reverse the door on this washer?

Customer Questions & Answers for
WF306LAW

Customer Questions & Answers:
32 Questions
 | 
33 Answers

Questions & Answers for samsung WF306LAW

Question

Where is the debris filter located on Samsun Washer WF306LAW?

asked 4 years ago
dhelton
on WF306LAW
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
take front off washer
answered 4 years ago
ragman
+1point
1out of 1found this answer helpful.
answer 2
The WF306LAW washer was produced prior to the introduction of the debris filters that could easily be accessed by customers through the front of the washers. This feature was introduced later, in 2008 models.

Thanks for the question,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

I HAVE A WASHING MACHINE MODEL WF306LAW AND THE WATER DOESNT DRAIN FROM THE TUB

asked 4 years ago
BRAD122
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please follow the link below to the Troubleshooting Guide, then select "Operation" > "Washer Doesn't Drain or Doesn't Spin At All": http://support-us.samsung.com/cyber...

Note: Please disregard the suggestion to check the debris filter, since your WF306LAW does not have one.

If the suggestions listed do not resolve the issue for you, please call 800-SAMSUNG to speak with an agent to discuss your service options.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

the fabric softener slot is filling up with water, what is the cause

asked 4 years ago
dayrs39
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Water remaining in the fabric softener compartment at the end of the cycle is usually caused by either the dispenser being clogged, or the washer not being levelled properly. Please follow the link below to open the Troubleshooting Guide, then select "Operation" > "Water Is Left In The Detergent Drawer": http://support-us.samsung.com/cyber...

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

are there any recalls on this product?

asked 4 years ago
roamer
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. Please call 800-SAMSUNG to speak with an agent who can assist you.

- Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
Question

My washer is giving an error message of SR, what does this mean?

asked 4 years ago
Holli
TN
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue with your WF306 washer. The SR code indicates that there is a problem with your controls, and you should contact an authorized service center for assistance. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How can I unlock the washer door?

asked 4 years ago
Anonymous
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If the door on your WF306LAW is locked while the power is off, you should be able to unlock it by powering the washer on. If the door is still locked, press the Pause/Start button and wait for the lock to disengage. If you are running a Sanitize cycle, the door will remain locked when you press Pause for your safety. If you are still unable to unlock the door at the end of the cycle, try powering the washer off, then on again. If the problem still persists, please call 800-SAMSUNG to speak with an agent who can assist you further.

Thank you,
Ms. Samsung
answered 4 years ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

My washer is not draining all of the way, and sometimes it says sud5 in the window?

asked 4 years ago
tbird56
Fairbanks, Alaska
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for the question. "SUDS" displayed on the control panel is an indication that your WF306 has detected an oversudsing condition and will stop for a short period to allow the suds to dissipate. This is usually caused by too much detergent or the use of non-HE detergent, and is not an indication of a malfunction in the machine itself.

For a more detailed explanation, please click on the link then select "Error Codes" > "The Display reads SUDS": http://support-us.samsung.com/cyber...

Over time, you may find that items that were washed with too much detergent, or the wrong kind of detergent, may have some soap residue building up which can lead to dinginess or continued oversudsing when re-washed. To determine if this is the situation in your case, try running a load of laundry on the Rinse & Spin setting without adding detergent. If any suds develop, you may want to reduce the amount or change the type of detergent you're using.

- Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Stacking kit for Samsung Washer and dryer

I have model #WF306law & DV306 Lew
I ordered the stacker parts because kit is no longer avail. Please provide directions on how to assemble.
asked 3 years, 11 months ago
tspefda
PA
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SK-5A stacking kit is the current kit model that is compatible with the WF306 and DV306 washer/dryer. The kit comes with instructions and is available through most major retailers that carry Samsung laundry products, or via SamsungParts.com.

Thank you,
Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

How do you fix the unit to spin & empty?

Model WF306LAW/XAA Washer does not spin or drain
asked 3 years, 11 months ago
DaveNora
New York
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. Please click on the following link, then select "Operation" > "Washer Doesn't Drain or Doesn't Spin At All": http://support-us.samsung.com/cyber...

If the suggestions provided in that article do not resolve the issue for you, your washer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 11 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Water leaking out of the back of drum,can I get a parts breakdown list or seal any where

asked 3 years, 9 months ago
robfawn
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having a problem with your WF306LAW. I would suggest having service performed by a trained professional to avoid further damage to your washer or injury to yourself. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

For information and availability of Samsung parts and accessories for your WF306LAW, please visit SamsungParts.com or call 800-627-4368.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

what is error code for washer wf306law code nf

asked 3 years, 9 months ago
ray58
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having a problem with your WF306LAW. The error code "nf" indicates your washer was unable to fill with water successfully, which has several possible causes. Please try the following:
- Make sure the water faucets are open all the way, and the home's water pressure meets the specified 20-120 psi.
- Check for kinked hoses.
- Check inlet screens on fill hoses for blockage.

If, after trying the above suggestions, you continue to experience this issue, your washer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

When do i know its time to replace the sliver in my silvercare washer?

asked 3 years, 9 months ago
PatrickR
Greenwood, IN
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The SilverCare™ kit in your WF306 should last for 3000 cycles. You can find the number of times you used the SilverCare™ option by pressing the Signal and SilverCare™ buttons on the control panel. Here are the possible codes:

LU3 : less than 1000 times
LU2 : between 1000 to 2000 times
LU1 : between 2000 to 2999 times
LU0 : over 2999 times

You should replace the SilverCare™ kit when it displays “LU0”. Please contact 800-SAMSUNG for assistance replacing the kit.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Black mold is growing in the gray rubber seal, is there any way to prevent this?

Image(s)
User submitted image
User submitted image
asked 3 years, 9 months ago
Moldy
Sarasota, FL
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you have mold growing in your WF306LAW. Mold is caused by bacteria in the water supply, dirty laundry and other environmental factors. Besides the standard maintenance procedures recommended for most front load washers, which include running empty sanitize cycles with bleach, wiping down the gaskets and door between loads, cleaning the soap dispenser regularly, and leaving the door open between loads, it is very important to use only the recommended amount of HE detergent.

In addition, the WF306 was one of the first Samsung front loaders equipped with SilverCare, an option that can be added to most cycles simply by pressing the SilverCare button at the start of the cycle. SilverCare can be used in any temperature water and is safe for colors and delicates. This feature releases silver ions which are highly effective in eliminating 99.99% of bacteria.

To treat the mold that has already developed, I would suggest cleaning your washer thoroughly with a bleach solution, then adding SilverCare to your regular laundry routine moving forward - using it at least twice a week to help eliminate bacteria and prevent the mold from returning once you've removed it.

Thank you,
Ms. Samsung
answered 3 years, 9 months ago
MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

How do you know when its time to replace the silver bars for the silvercare to operate correctly?

asked 3 years, 9 months ago
PatrickR
Greenwood, IN
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can determine when it's time to replace the silver kit in the WF306 washer by pressing the Signal and SilverCare buttons simultaneously. If the code reads "LU0", it's time to replace the kit. For more information, please refer to page C-5 of the User Manual which can be downloaded as a pdf file from this website.

Thank you,
Ms. Samsung
answered 3 years, 8 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

why is my washer making a humming sound?

asked 3 years, 7 months ago
Anonymous
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It is normal for the WF306 and other washers to make a humming sound during different stages of the cycle. You may be hearing the sound of the pump when it is filling or draining, or the direct drive motor when it is spinning.

Thank you for the question,
Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

Is there anything else I can do?

Washer will go through the wash cycle but as it goes to the rinse cycle, a "nd" code dispays on the screen. I have cleaned the following; hot and cold water line screens, drain hoses (both off the bottom of the tumbler and the main drain hose), cleaned and checked the drain pump which is working properly. Is there anything else that i can look at before scheduling repair?
asked 3 years, 7 months ago
tcop
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue. If the "nd" code continues to be displayed after taking the measures you have to check the drain system, your WF306 will require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

Thank you,
Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

how do i get the front of the washer off?

asked 3 years, 7 months ago
Anonymous
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Samsung does not recommend disassembling or removing the front of the washing machine. For troubleshooting assistance, or to schedule service, please consult the online Troubleshooting Guide or call 800-SAMSUNG to speak with an agent who will be happy to help you find a qualified technician in your area.

Thank you,
Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

washing machine runs too much water in the detergent dispenser and overflows straight down and on the floor

asked 3 years, 7 months ago
pat131
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue with your WF306LAW. There are several possible causes of water spilling from the detergent drawer. Please follow the link below to the troubleshooting guide, then select "Operation ► Water Is Left In The Detergent Drawer": http://support-us.samsung.com/cyber...

It is not likely that the machine is sending too much water through the drawer, since it should flush right through, so the key is determining what is preventing it from flushing through. It could be blockage caused by a buildup of detergent, perhaps the drawer is not closing completely or correctly, or the machine may be tilted forward.

If, after reviewing the article in the troubleshooting guide you are unable to resolve the issue, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

why is cold water running and won't shut off on my samsung model WF306LAW front load washer?

Also flashes error code OE
asked 3 years, 7 months ago
bkputorek
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear you're having this issue with your WF306LAW. The "OE" error code indicates there is a problem with the water level sensor which will require service. If water is continuing to run into the machine, I would suggest turning the water valves off. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online service request form: http://www.samsung.com/us/support/o...

- Ms. Samsung
answered 3 years, 7 months ago
MsSamsung
SamsungHQ
0points
0out of 0found this answer helpful.
Question

wf306 washer leaks out the bottom

we have to put bath towels under it when we use it
asked 3 years, 7 months ago
soonerpat
tulsa ok
on WF306LAW
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry to hear your WF306 is leaking. Please follow the link below to open the troubleshooting guide, then select "Operation ► Water Leaks": http://support-us.samsung.com/cyber...

If the suggestions offered in this article do not help to resolve the issue, please use the link provided to request service.

Thank you,
Ms. Samsung
answered 3 years, 6 months ago
MsSamsung
SamsungHQ
-1point
0out of 1found this answer helpful.
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