There are several factors that can cause the wash cycle to take longer than estimated. If your home's water pressure is insufficient, the washer may take longer to fill. If you're using non-HE or too much HE detergent, the machine may detect an oversudsing condition and run an extra rinse to try to remove the suds. If the washer is not leveled properly, it will delay spinning to try to redistribute the laundry in an effort to balance. Selecting the extra rinse and spin options will also prolong the cycle.
I would suggest visiting the link below for more information and troubleshooting assistance; when the link opens, select Operation ► Washer Troubleshooting. Please Read This First: http://support-us.samsung.com/cyber...
answered 2 years, 11 months ago