I'm sorry to hear you're having this issue. The "nd" error code may indicate that your washer is not draining, or that the unit
senses a small clog while draining.
When this happens, turn off the unit and turn it on again; select the Spin Only cycle; press the Start/Pause button to drain the water. Next, try cleaning the debris filter to determine if this is the source of the clog. Instructions can be found on page 17 of the User Manual, which can be downloaded from this website for your convenience. You can also click the following link to open the Troubleshooting Guide, then select Error Codes > The Display Reads "Nd" for instructions: http://support-us.samsung.com/cyber...
If this problem persists, your washer may require service. To initiate service through Samsung, please submit an online service request through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.
Online service request form: http://www.samsung.com/us/support/o...
- Ms. Samsung
answered 4 years, 2 months ago