Thank you for the question. Samsung now has two different types of pedestals: the WE357A7x and WE357A0x. The pedestals themselves are the same, though the method of attachment is quite different. The WE357A0x has a new "Quick Install" system. An online how-to guide is not yet available for that model.
If your pedestals are the WE357A7x model (WE357A7W in white), while there is no how-to video currently available, you can click on this link for a how-to guide which may be a bit easier to follow than the printed instructions: http://www.samsung.com/us/support/s...
It is very important to make sure the shipping bolts are still in place before laying the washer on its side to attach the pedestal.
For further information, please call 800-SAMSUNG to speak with an agent who will be happy to assist you.
- Ms. Samsung
answered 3 years, 1 month ago