There are a variety of factors that can effect your washer's ability to spin properly, and there is not enough information in your question that could help to narrow down the possibilities. I would suggest visiting the Troubleshooting Guide on this website by clicking the following link, then selecting "Operation", then choosing which article most closely describes the issue you're experiencing: http://support-us.samsung.com/cyber...
Some likely causes of issues involving the spin cycle included the washer not being properly leveled, or the use of non-HE detergent which can cause oversudsing and prevent the washer from draining and spinning effectively. If you are unable to resolve this issue using the Troubleshooting Guide, please call 800-SAMSUNG to speak to an agent who will be happy to assist you further.
answered 3 years, 9 months ago