Looking for Answers about samsung WA5471ABW/XAA?

I would say this is a program default to the mother board of the washer and cannot be changed,. It is hard to please everyone so this a sound level not to loud and not to soft. You might want to check on the board where it will let you know how much time the cycle is programed for the particular cycle and use a small inexpensive timer you can take with you when you start your wash load. Found this to be very helpful during my multitasking days.

Need to check water pressure and make sure no hose is kinked. User Manual page 27 shows how to remove and clean the dispeners.

Page 19 of the User Manual "To minimize wrinkling of laundry, select the Perm Press cycle."

I would not use Affresh when running Pure Cycle. Does a person use cleaning product when cleaning a self cleaning oven?
This cycle has been created to clean the machine and the way technology is nowadays I would rely on the product cycle.,
Page 19 of the User Manual. "Pure Cycle is a self-cleaning cycle that removes mold that may occur inside the washing machine.
1. Press the Power button.
2. Press the Pure Cycle button.
• Once the Pure Cycle button is pressed, the only
function that can be set is Delay Start.
3. Press the Start/Pause button.
• If you press the Start/Pause button, Pure Cycle begins.
• Using Pure Cycle, you can clean the drum without using a cleansing agent.
• Never use Pure Cycle when laundry is in the washing machine. This may cause damage to the laundry or a problem with the washing machine.
The Pure Cycle Auto Indicator Function
• If the “Pure Cycle” button is lit after a wash, it indicates that tub (drum) cleaning is required. In this case, remove the laundry from the washing machine, turn the power on, and clean the drum by running Pure Cycle.
• If you do not run Pure Cycle, the “Pure Cycle” indicator
turns off. However, the “Pure Cycle” indicator will light again after two washes. Not running Pure Cycle at this point will not cause a problem with the washing machine.
• Although the Pure Cycle Auto Indicator appears once a month or so, the frequency may differ depending on the number of times the washing machine is used."

You can use bleach which will dispense out of the dispenser during the wash, then pause the wash and let it sit for a while then restart from pause and continue with the wash or
Page 19 from the User Manual states:
"Stain Away (WA5471) - For stained clothes. The stain Away cycle provides outstanding stain removal performance with the gentlest care and frees you from the need to pre-treat stains."
Hot water will set the stain so it is better to wash in cold water. Hope this helps.

My husband I just spent an hour trying to diagnose the exact same problem. When selecting a Normal cycle and then choosing Hot temperature... the water alternates between the hot and cold hose (more than 75% cold) so that you end up with colder than luke warm water. Selecting a Normal cycle and then leaving the temperature on Warm gives you the exact same result. Said another way, the Warm cycle is chilly at best and the Hot cycle is no different. Our water heater is set at 120 degrees.

We did find a work-around that Ms. Samsung did not mention. Selecting Stain Away does seem to access only the hot water hose (well, every cycle - even Sanitize - seems to begin with about 10 seconds of cold) and the result is a true hot wash. Just make sure you turn off the extra rinse that comes with the Stain Away selection. Next up... I'm going to try the Stain Away on Warm to see if I can get an actual "warm" water temp instead of "chilly" like you get on the Normal/Warm setting.

Oh, and one more thing - the Sanitize cycle does not alternate between hot and cold... hot only.

Hope this helps - I myself will be calling service in the morning to try and get this resolved. Our washer is less than a month old!

I would not recommend using the pacs due to the technology of the machine with high efficency cleaning (low suds) with low water usage. Clothing could end up with bleach spots and damage some of the clothes. I would say the idea behind the techology is clean with less. Hope this helps.

Generally there are screens in the hose connection at the faucet level in the wall. If they are not found, I would simply replace the hoses if they are old, worn and full of build up of hard water. Using vinegar will disolve hard water build up also. But if the faucets themselves have been there in your home from day one chances are they need to be replaced.

The WA5471ABW/XAA, like other high efficiency (HE) top load washers, is not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle.

Samsung's HE top loaders use about 16-19 gallons of water per cycle, which is significantly less than traditional top loaders which can use as much as 45 gallons or more during a typical cycle. To ensure yours is using the right amount, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi. If the pressure or water level are not sufficient, your washer is designed to display an "nF" or no fill error code on the display to alert you to check the above factors.

Thank you,
Ms. Samsung

*Page 19 in the user manual
" conventional Normal cycle - The Normal cycle on previous and existing Samsung front loading washers released until 2009 without PowerFoam."
Sounds like a normal default function of the washer rather than stating suds it is now PowerFoam meaning low density. Hope this helps.

The WA5471ABW/XAA uses about 16-19 gallons of water per cycle. There are multiple variables that can affect the actual amount used, such as the weight of the load and the soil level, so I can't tell you exactly how much would be used based strictly on the cycle and the Extra Rinse.

- Ms. Samsung

While Samsung does not recommend a particular brand, we do recommend using detergents and fabric softeners that are designed for use in high efficiency washing machines for both front load and top load HE machines.

- Ms. Samsung

I would suggest following the instructions on the stain remover to determine when to apply it to your laundry items.

- Ms. Samsung

I have not had any issues when washing delicates or hand washables. Still all the settings are adjustable, when "towels" are slected you can still tweak the setting like spin speed if needed.

You can't put powdered detergent in the liquid detergent dispenser, you could plug it up. I was using powders and put it in the drum. You might even try to use your powder by mixing it with water in a jar and then put it in the drum too.
Good luck.

Thanks for the question. The WA5471 does not have a debris filter, though it does have an alternate drain hose on the bottom-rear of the washer. If you get a "no drain" (or "nd") error, check the drain hose for visible clogs. Next, turn the washer off then back on, and run a Spin Only cycle by following the instructions on page 22 of the User Manual. (The manual can be downloaded as a pdf file from this website.) Press the Start/Pause button to drain the water. If it still doesn't drain, it will likely require service. Please submit your contact information to our support team through the link below, or call 800-SAMSUNG to speak with an agent who will be happy to assist you.

Online support form: http://www.samsung.com/us/support/o...

- Ms. Samsung

Thanks for the question. The washer does not have a clock, per se, but rather a Delay Start Timer. When you set the Delay Start, select the number of hours you'd like it to be delayed for. So, for example, if you put the wash in at 10 PM and you'd like the cycle to start at 7 AM, you should press the Delay Start button until "9:00" is displayed because you're delaying it for 9 hours.

- Ms. Samsung

Samsung recommends a vertical discharge of no more than nine feet, with a maximum of thirteen feet in any direction, based on the drain pump's capability. The drain hose that comes factory installed on your washer is approximately 6' long, and can be extended by purchasing another section of hose, then attaching it to the original hose by clamping them together with a steel sleeve. These parts can be purchased at most hardware or home improvement stores.

Thanks for the question,
Ms. Samsung

Please follow the instructions on the HE detergent package to determine how much to use since the amount varies depending on which formulation you have (2x, 3x, etc.).

Thank you,
Ms. Samsung

The WA5471 like other high efficiency (HE) top load washers, is not designed to submerge clothes in water to soak them, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle.

Samsung's HE top loaders use weight sensors to help determine how much water to add to the wash, and there is no manual adjustment for the water level. The total amount of water ranges from about 16-19 gallons per cycle, which is significantly less than traditional top loaders which can use as much as 45 gallons or more during a typical cycle.

Each pre-programmed cycle includes a certain amount of time that the clothes will be sitting in the water, though not all the clothes will be submerged at once. To maximize the amount of time the clothes are actually in the water, I would suggest selecting the Heavy Duty cycle, or another with the "Heavy" soil level selected. It is also worth noting that the WA5471 uses Samsung's Power Foam technology to pre-dissolve the detergent in the water by infusing it with air, which means faster and more thorough penetration of the fabrics in the washer, even when they are not submerged in the soapy water.

Thank you,
Ms. Samsung