Looking for Answers about samsung WA5451ANW/XAA?

remove clothes from washer select any wash cycle after it rinses out tray stop washer move on to spin to remove water/bleach and start over

The serial number for Samsung's new HE top load models is located on the back of the washer on the same tags as the model number. Please see the attached image for an example.

Thank you,
Ms. Samsung

The serial number is on the back of the washer upper right hand corner.

What setting did you have it on? Did you read the manual? Remember this is NOT a old fashined washer that uses a tremendous amount of water. This is what I like to call a smart washer. It really does matter what setting you have it on. You have to know what each setting means and what all the lights or emblems mean. Yes sometimes it may take over an hour to do a load. But again settings, settings, settings. Still uses less water and more than likey less electric even at the longer time because of the way its designed.

I had it on normal cycle with default settings.. I watched it rinse, spin, empty 5 times.. that is not normal
or smart I'm sure.

For the PURE CYCLE you do not add ANYTHING, make sure washer is empty and simply select PURE CYCLE and Close the lid. Press start and let it run! This will sanitize the washer by cleaning the inside with extremely hot water.

Yes, it's true that Pure Cycle can be used to clean the drum without adding bleach or detergent.

Thanks for the question,
Ms. Samsung

Samsung's HE top loaders use weight sensors to help determine how much water to add to the wash and, as you've noted, there is no manual adjustment for this. The amount of water ranges from about 16-19 gallons per cycle, which is intentionally significantly less than traditional top loaders that can use as much as 45 gallons or more during a typical cycle. The HE washers are not designed to submerge clothes in water, but rather to circulate the clothes through the water and the water back over the clothes. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle.

To ensure your WA5451 is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi. If the pressure or water level are not sufficient, your washer is designed to display an "nF" or no fill error code on the display to alert you to check the above factors.

Thank you,
Ms. Samsung

Samsung's HE top loaders, including the WA5451, use weight sensors to help determine how much water to add to the wash, and the amount of water ranges from about 16-19 gallons per cycle.

To ensure your WA5451 is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi.

Thank you,
Ms. Samsung

You can only change the cycle with the lid open and power on. You simply turn power on, once it stars up turn the center dial to the setting you want then you can select the TEMP and also The SPIN SPEED. If the setting still do not change, then consult your owners manual for the SAMSUNG TECHINICAL SUPPORT 800 number.

Thanks for the question, and for choosing Samsung. Which settings you choose really depends on the type of fabric or items you're washing. I would suggest checking the fabric care label for guidance, then choose the cycle that has the best combination of temperature, spin speed and soil level, or you can set these manually. There is a Cycle Chart on page 34 of the user manual that shows which settings are available for which cycles.

- Ms. Samsung

Samsung's HE top loaders use weight sensors to help determine how much water to add to the washer; the amount of water ranges from about 16-19 gallons per cycle. Other factors that contribute include the soil level and number of rinse cycles. Therefore, while the cycle selection does have an impact on the amount of water, it is not the only factor.

- Ms. Samsung

It's not unusual to have a small amount of water remaining in the detergent drawer at the end of the cycle. However, more than a small amount may indicate that the washer is not properly leveled, and is leaning forward somewhat. I would suggest using a carpenter's level to check both front to back and side to side leveling, ensuring that the bubble on the level is perfectly centered. Run a Rinse and Spin cycle with no clothes to determine if there is any vibration, then fine-tune the adjustment to ensure all four feet are firmly planted on the floor to minimize any vibration. Once the leveling is complete, be sure to screw the plastic leg locks into place as far up as they'll go so the legs don't become loose and change their position over time.

For additional suggestions, please click on this link to view a short how-to video on the topic: http://support-us.samsung.com/spsn/...

Thank you,
Ms. Samsung

The water level is automatically set by the weight of the load. At the begining of the cycle the drum wil move slightly back and forth this is when it determines the weight of the load and how much water is needed. The High efficeinecy washers use only 16-19 gallons of water as opposed to convential washers 35-45 gallons. It might appear the water level is not suffician, I thought so at first, but the way the washer pulsates and creates a "BLOSSOMING EFFECT" it will rotate the clothes in the water and also it reciculates some of the bottom water to the top to assure full coverage.

Hope this helps you.

I trick the weight process by adding a bit of water to the washer prior to pushing the power button. It helps the clothes get covered with water.

The water level is automatically set by the weight of the load. At the begining of the cycle the drum wil move slightly back and forth this is when it determines the weight of the load and how much water is needed. The High efficeinecy washers use only 16-19 gallons of water as opposed to convential washers 35-45 gallons. It might appear the water level is not suffician, I thought so at first, but the way the washer pulsates and creates a "BLOSSOMING EFFECT" it will rotate the clothes in the water and also it reciculates some of the bottom water to the top to assure full coverage.

The WA5451 is not designed to agitate clothes, but rather to circulate the clothes through the water for gentle cleaning. This is made possible by the stainless steel pulsator which creates a "blossoming" action as it tumbles the clothes, and Samsung's recirculating pump which takes the water from the bottom of the drum and circulates it back over the top of the clothes during each portion of the cycle. For best cleaning results, please be sure not to overload the washer (the drum should be no more than 3/4 full) and use the recommended amount of HE detergent only. For more information, please refer to the user manual which can be downloaded as a pdf file from this website for your convenience.

Thank you,
Ms. Samsung

Thanks for the question. Powder HE detergent can be added directly into the wash drum since the detergent dispenser drawer is for liquid forms only.

- Ms. Samsung

I believe the owner's manual suggests HE liquid soap.

Make sure the hoses installed don't have a "Flood Stop" device, I unfortunately bought that type of SS Braided hose and had the nf code issue until I installed SS Braided hoses without the device. The machine works perfect now.

Thank you for the question. The serial number is actually located on the back of the washer. The label containing the model and serial number can be found on the top left side when facing the front of the washer (see attached photo).

- Ms. Samsung

Samsung's HE top loaders use weight sensors to help determine how much water to add to the wash, and there is no manual adjustment for the water level. The total amount of water ranges from about 16-19 gallons per cycle.

To ensure your WA5451 is using the right amount of water, check the inlet hose screens on the back of the washer for blockage, and make sure the hoses are not bent or kinked, the water valves are turned on all the way, and your home's water pressure is at the recommended 20-116 psi. If the pressure or water level are not sufficient, your washer is designed to display an "nF" or no fill error code on the display to alert you to check the above factors.

Other things to consider include the importance of using only the recommended amount of HE detergent, not overloading the washer, and being sure to select the correct temperature and other settings for the type of fabrics you're washing.

Thank you,
Ms. Samsung