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Most Recent Questions
Recent Question:
How do you know if there is enough water in the machine during the rinse cycle
Recent Question:
Every setting I pick is using very hot water. What could be wrong?
Recent Question:
water softener tray full of water and drawer can not be removed.
Recent Question:
When I wash sandy items, sand gets left behind in the washer.
Questions with Most Recent Answers
Question:
Does this machine work better with certain detergent brands over others?
Question:
How do you know if there is enough water in the machine during the rinse cycle
Question:
Every setting I pick is using very hot water. What could be wrong?
Question:
water softener tray full of water and drawer can not be removed.
See all Samsung Questions and Answers Top Load Washers Q & A

Customer Questions & Answers for
samsung 5.0 cu. ft. Capacity Top Load Washer (Neat White)

Customer Questions & Answers:
4 Questions
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4 Answers
Overall Rating:
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Questions & Answers for samsung 5.0 cu. ft. Capacity Top Load Washer (Neat White)

Question

CALIBRATE

HOW DO YOU CALIBRATE, I FOLLOW INSTRUCTIONS IN MANUAL AND IT STARTS A WASH CYCLE.
asked 1 year, 3 months ago
LIEBER
on 5.0 cu. ft. Capacity Top Load Washer (Neat White)
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2 answers
Answers
answer 1
Hold delay and temp buttons then turn on. Will say cb press start.
answered 3 months ago
rentskiwiz
0points
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answer 2
yes the person who installed it did
answered 1 year, 3 months ago
buterflie714
0points
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Question

Why is there no mention of the 3 year warranty on the stainless tub or the 10 year warranty on the direct drive motor in the written warranty ?

asked 1 year, 5 months ago
redvette
Gambrills, MD
on 5.0 cu. ft. Capacity Top Load Washer (Neat White)
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1 answer
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answer 1
Thank you for contacting Samsung. On page 40 your user's manual in the first paragraph, it states that the warranty for your washer includes "One (1) year part and labor, Two (2) years Control Board Parts, Three (3) years stainless tub part, Ten (10) years washing motor part."

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech42
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Question

Bleach Dispenser

Bleach does not dispense during washing cycle. Why not?
asked 2 months, 3 weeks ago
mokonzi62
Johns Creek, GA
on 5.0 cu. ft. Capacity Top Load Washer (Neat White)
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1 answer
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answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 3 weeks ago
SamsungTech42
0points
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Question

Newly installed. Tried to run the "rinse and spin" test cycle. Water came in and then drain out with no rinsing or spinning.

Calibrated washer. Still no spinning. Ran a wash cycle and again, just water in and in a minute or so, draining. No washer motion. Top loader so no "shipping bolts." Drum turns by hand. What is the problem?
asked 9 months ago
Rick1952
North Carolina
on 5.0 cu. ft. Capacity Top Load Washer (Neat White)
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