I have figured out the issue.
In the Manual Under the Header:
"Washing Clothes Using the Cycle Selector", the instructions walk the user all the way down to bullet point number 7. The bullet point states:
"7. At this time, you can control the wash temperature, the number of rinse cycles, the spinning speed, and the delay time by pressing the appropriate option button."
However, the manual does not state that due to the "Fuzzy Contol" logic that changing the spinning speed will affect the use of the "AquaJet Feature".
The manual states at different times that spinning at high speeds and overloading can cause wear (not saying we ever loaded more than 3/4..just trying to play it safe) we lowered the spin to Medium.
When lowering to medium on Heavy Duty, this somehow changes the Fuzzy Logic. Thefore, the spin is not enough to create the AquaJet when the change was made. We tested the same load of clothing again by simply selecting Heavy Duty without changing any selections and the Aquajet worked.
Samsung...please not that changing spin speed from factory settings may produce the non function of the AquaJet Feature do to load weight and spin speed in the Fuzzy Logic.
I believe the only settings that can be made are water temp and soil when the dial is selected for each individual setting.
Hope this helps others who may have experienced this issue.
Just like loading the washer figures out water level, the washer also figures out math that causes the AquaJet to work as well. I guess the washer is to smart for our own good. (Smiles)
answered 4 months ago
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