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UN60D6000SF

Customer questions and answers for
UN60D6000SF

Customer questions and answers:
125 Questions
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117 Answers

Customer questions and answers for samsung UN60D6000SF

Question

are there any Samsung qwery style remotes available for this tv?

asked 1 year, 8 months ago
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thane1
on UN60D6000SF
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1 answer
Answers
answer 1
No
answered 11 months ago
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Chill4
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Question

Blurry screen

Is there a way to keep fast motion scenes from blurring?
asked 1 year, 3 months ago
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stover11
on UN60D6000SF
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3 answers
Answers
answer 1
you need to set up the automotion plus
answered 1 year, 3 months ago
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bennytoao
work
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answer 2
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 1 year, 3 months ago
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MrSamsung
Samsung HQ
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answer 3
You need to set up motion plus
answered 1 year, 3 months ago
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bennytoao
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Question

Does my TV (UN60D6000SFXZA) have "picture-in-picture", if so how do I turn it on?

asked 1 year, 5 months ago
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Anonymous
Alhambra Illinois
on UN60D6000SF
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2 answers
Answers
answer 1
Yes, you need go to MENU → System → PIP → ENTER.
You can watch a program whose signal has passed through the TV’s tuner and
video from one external video source simultaneously. For example, if you have a
cable box connected to the Cable In jack, you can use PIP to watch programs
from the cable box and a movie from a Blu-ray player attached to the HDMI In
jack.
answered 1 year, 4 months ago
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agonc
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answer 2
Only with a coaxial connection does the PIP work
answered 1 year, 4 months ago
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bennytoao
work
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Question

What wireless adaptor should i use with this tv?

asked 1 year, 4 months ago
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Wang2
on UN60D6000SF
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2 answers
Answers
answer 1
From the user manual...

You must use the “Samsung Wireless LAN adapter” (WIS09ABGN, WIS09ABGN2 or WIS10ABGN) to use a wireless network.

Hope this helps.
answered 1 year, 4 months ago
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LuvSamSunginMI
Detroit
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answer 2
samsung wireless dongle (wis09abgn)
answered 1 year, 4 months ago
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8updave
danville il
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Question

What music formats are supported thru my product ?

asked 1 year, 6 months ago
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Anonymous
on UN60D6000SF
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
mp3, avi, mov, mpg4, jpeg
answered 1 year, 4 months ago
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bennytoao
work
+1point
1out of 1found this answer helpful.
answer 2
mp3, avi, mov, mpeg4, jpeg
answered 1 year, 4 months ago
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bennytoao
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Question

Where is the Amazon Video On Demand App?

I'm very disappointed the Amazon Video on Demand app is still not released. Is there an estimated date for the release ? I have two 2011 Samsung TV's and I really need this app to enjoy them both to their fullest potential.
Tags: amazon
asked 1 year, 5 months ago
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Majek
Glendora, CA
on UN60D6000SF
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2 answers
Answers
answer 1
You have to go to amazon and get it Amazon Instant Video on Samsung
answered 1 year, 4 months ago
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bennytoao
work
-2points
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answer 2
Go to amazon to download it
answered 1 year, 4 months ago
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bennytoao
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Question

IS THERE A QWERTY REMOTE FOR MY Samsung TV Model#UN60D6000SFXZA?

I just bought the Samsung Qwerty remote but it won't pair with my Samsung TV because the remote is only compatable with D6300 series and higher.
asked 1 year, 5 months ago
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dougner16
Manassas, VA
on UN60D6000SF
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
The qwerty remotes only work with d6300 models and above
answered 1 year, 4 months ago
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bennytoao
work
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answer 2
Correct. After I did some research myself, apparently this particular model of the Samsung SmartTV series does not have a qwerty keyboard available nor is the Qwerty remote possible.
answered 1 year, 4 months ago
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LuvSamSunginMI
Detroit
+1point
1out of 1found this answer helpful.
Question

Regarding internet access with a Samsung 6000 - I can connect to my home network, but how do you access the internet? USB port is not an option when

asked 1 year, 4 months ago
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Ronhusky
on UN60D6000SF
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
-You can attach your TV to your LAN by connecting the LAN port on the back of your TV to an external modem using a LAN cable.
-You can attach your TV to your LAN by connecting the LAN port on the back of your TV to an IP Sharer which is connected to an external modem. Use LAN cable for the connection.
-Depending on how your network is configured, you may be able to attach your TV to your LAN by connecting the LAN port on the back of your TV directly to a network wall outlet using a LAN cable.
-To connect your TV to your network wireless, you need a wireless router or modem and a Samsung Wireless LAN adapter (WIS09ABGN, WIS09ABGN2 or WIS10ABGN - sold separately), which you connect to your TV’s back or side panel USB port.
answered 1 year, 4 months ago
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agonc
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answer 2
Threw the smart hub
answered 1 year, 4 months ago
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bennytoao
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Question

how do I watch espn3?

asked 8 months ago
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rmleisner
on UN60D6000SF
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2 answers
Answers
answer 1
Thank you for contacting Samsung.

You would need to contact your cable or satellite service provider to find out if ESPN 3 is included in the monthly subscription package you pay for.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 8 months ago
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SamsungTech73
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answer 2
If you are trying to access streaming video on ESPN3.com, this TV has no built-in web browser, though you may be able to access the ESPN app.

If you would like to view a list of what apps are available for your TV, open the link below and if you are not immediately prompted to choose your Samsung model from the tiered drop-down menu, click "Show Apps for a Specific Device", select your model and a list of the apps currently available for your device will be shown.

http://www.samsung.com/us/appstore/browse

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 8 months ago
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SamsungTech73
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Question

When switching channels the tv makes a popping sound. this occurs approx 50% of the time. is that nomal?

Tags: popping
asked 1 year, 6 months ago
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dinahiii
baltimore
on UN60D6000SF
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
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answer 2
I had the same problem.

Make sure you have your HDMI cable connected.
Click on the "SOURCE" button on the remote, and select the HDMI option where its connected to the Cable and not the "TV"
Then when you change the channel and you wont hear the popping sound.
answered 1 year, 5 months ago
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SlamJam004
0points
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Question

QWERTY Remote RMC-QTD1 can i use this device on on my tv?

asked 1 year, 6 months ago
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Username 
petsake
on UN60D6000SF
+1point
1out of 1found this question helpful.
2 answers
Answers
answer 1
From the available information, this model will not offer compatibility with the QWERTY remote control. Additionally, none of the current and previous generation Samsung TVs will offer support for 3rd party keyboards and mice.

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
+1point
1out of 1found this answer helpful.
answer 2
yes..it should be
answered 1 year, 5 months ago
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sanjida
lancaster, pa
+1point
1out of 1found this answer helpful.
Question

why doesn't audio out from tv to bose work with either cable or optic ?

asked 1 year, 5 months ago
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DouglasB
Medinah, Il, 60157
on UN60D6000SF
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Check the settings you might have to turn the units speakers
answered 1 year, 4 months ago
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bennytoao
work
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answer 2
DouglasB, your question is a little puzzling, but if I understand correctly; you have tried the digitial cable output and fibre optic output from the TV to a receiver of some model that has Bose speakers. When you've made these cable connections, the sound still comes out of the TV speakers? Have you gone into the TV Settings to change the output of the sound from TV Speakers to EXT? You must do this in order to direct the sound to the external outputs. Hope this helps.
answered 1 year, 4 months ago
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LuvSamSunginMI
Detroit
0points
0out of 0found this answer helpful.
Question

CAN I USE A STANDARD USB CABLE TO SET UUP MY PC

S
Tags: installation
asked 1 year, 4 months ago
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JONATHANSNEEDSE
on UN60D6000SF
0points
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2 answers
Answers
answer 1
With one SUPER VGA or VGA 15 pin cable male/male you can use this tv like pc monitor and if you use one VGA data switch 2 ports you can use two monitors for your pc. One is yor pc monitor and other is your tv. I did with mine and its cool!!!
answered 1 year, 4 months ago
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agonc
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answer 2
No it needs to be ethernet
answered 1 year, 4 months ago
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bennytoao
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Question

Apps

When I look on this site for apps for my tv it doesn't list any for my tv. model# un60d6000sfxza
asked 1 year, 3 months ago
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twoslick2
indianapolis in
on UN60D6000SF
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You need to go threw the unit it self threw smart hub to the apps store
answered 1 year, 3 months ago
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bennytoao
work
0points
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answer 2
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG
answered 1 year, 2 months ago
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da1nonly
Over Here
0points
0out of 0found this answer helpful.
Question

Samsung App center

I have the latest firmware, I can open the Hub just fine, but when I go to the App center the TV hangs for approx 30 seconds and then reboots.

What gives?
asked 1 year, 7 months ago
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Tony112
on UN60D6000SF
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 1 year, 7 months ago
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MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I connect my HD cable box to the tv?

asked 1 year, 7 months ago
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MsLeLee69
on UN60D6000SF
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To connect your devices to the Samsung TVs, you will have several input choices. If you device supports it, I highly recommend using the HDMI inputs/outputs to connect between your TV and the device. HDMI will offer the best video and audio transmission available all through just one cable. You can also use Component (RED/GREEN/BLUE) cables or Composite (Yellow) to connect video and RED/WHITE RCA cables to connect the audio to the TV to both of these inputs. Which connection you use is totally up to you and which outputs your devices offer.

-MrSamsung
answered 1 year, 6 months ago
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MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do you adjust the TV settings for gaming? Picture seems to lag XBOX controller commands.

Same XBOX and game played on new Samsung model UN60D6000SF LED television seems sluggish and difficult to control gaming character in HALO gaming. Have tinkered with some of the settings, but controller commanded movements are sluggish and aiming on the move nearly impossible. What can be adjusted on the TV to correct this condition?
Tags: gaming
asked 1 year, 6 months ago
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Hammerhead1445
on UN60D6000SF
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1 answer
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answer 1
I would suggest turning Game Mode on. Game Mode bypasses some of the TVs processors to give you an almost direct feed from your game system. This will help in the time it takes the signal to travel from the game system to the panel, effectively reducing the time between when you press your action button to when you see the action displayed on the screen, making for more accurate responses.
If you head to your TV's menu (by pressing the "Menu" button on your remote control), then scroll down and select the Setup/System sub-menu, you will see the “General” option. Within this option, you will find the Game Mode option. If Game Mode is grayed out, this means you do not have your device connected to an input that supports game mode.

-MrSamsung
answered 1 year, 5 months ago
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MrSamsung
Samsung HQ
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Question

I installed the Pandora app. When I click on the icon a message states "cannot login, device licensing problem"

asked 1 year, 5 months ago
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weathers4312
Midland, TX
on UN60D6000SF
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You need to so to the Smart Hub main screen and click the blue "D" button on the remote. This will bring up a list of apps that you have that are either regeistered or require registration. You can do handle it from there.
answered 1 year, 5 months ago
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Garthman
Norfolk, VA
0points
0out of 0found this answer helpful.
Question

What is Correct LinkStick USB Adapter for this Model?

TV is 2011 UN60D6000
Tags: wireless adapter
asked 1 year, 5 months ago
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bike54
Jacksonville, Florida
on UN60D6000SF
0points
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1 answer
Answers
answer 1
Go to samsungparts.com
answered 1 year, 5 months ago
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bennytoao
work
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Question

How do I get rid of on screen image flickering?

I have a Samsung Series 6 6000 model Smart LED TV. I turned it on for the first time and the screen flickered. To be more specific, I am watching a bluray movie that is ported through an HDMI cable to HDMI port 1 which looks fine until a dark, solid colored line will pass through the screen. Sometimes the problem presents itself as a square, sometimes an odd pixelated shape. I proceded to read the manual and attempted to trouble shoot the problem. The manual instructed me to turn off two items in the Eco solution section under the settings option. I proceded to do that but the problem persists. Any suggestions?
Tags: flickering
asked 1 year, 5 months ago
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vash3thes
Oklahoma
on UN60D6000SF
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 1 year, 5 months ago
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MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
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