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UN55ES6150F

Customer questions and answers for
UN55ES6150F

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62 Questions
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60 Answers

Customer questions and answers for samsung UN55ES6150F

Question

How do I get streaming video on a website?

Tags: networking
asked 2 weeks, 4 days ago
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mikeytexas
Texas, USA
on UN55ES6150F
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answer 1
Thank you for contacting Samsung.

The TV's web browser does not support streaming video. If you wish to learn more about why, we recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406298&modelname=UN55ES6150F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 weeks, 4 days ago
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SamsungTech73
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Question

LED Dimming

We have been trying to change settings to eliminate the automatic LED dimming when the screen gets dark...particularly when it seems the screen goes totally black.

We have worked with the eco settings and backlight/brightness settings, but no luck. We have researched this, and understand that it is called CE Dimming, but we cannot see how to disable this feature.

The change in black levels is distracting.

Please advise go to disable this.
Tags: setup & installation
asked 3 weeks, 1 day ago
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mrjeepy
on UN55ES6150F
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answer 1
Thank you for contacting Samsung.

Our resident TV specialist recommends you change the Eco Sensor to OFF, Dynamic Contrast to OFF, Motion Lighting to OFF and Shadow Detail to OFF. He indicates the CE Dimming is a setting in the service menu of 2009 TV models.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 weeks, 1 day ago
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SamsungTech73
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Question

web cam

What web cams are compatible with the 55" LED 6150 Series, Smart TV, Model#UN55ES6150FXZA?
Tags: miscellaneous
asked 1 month ago
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dlbutl15
on UN55ES6150F
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answer 1
For the UN55ES6150, you'll want to use Samsung's Skype TV Camera, model # VG-STC2000. This camera also just so happens to be compatible with any 2012 "ES" TV that does not already have a built-in camera and that supports Skype connectivity.

http://www.samsung.com/us/video/tvs...

-MrSamsung
answered 1 month ago
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MrSamsung
Samsung HQ
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Question

Is the Evolution Kit available for this tv?

Tags: miscellaneous
asked 1 month, 2 weeks ago
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retiredboxmaker
Amarillo, TX, USA
on UN55ES6150F
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answer 1
Thank you for contacting Samsung.

The 2012 TV models that are eligible for the Evolution Kit upgrade are the UNES8000, UNES7500 & PNE8000.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 2 weeks ago
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SamsungTech73
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Question

how can I get extended warranty on this TV?

Tags: miscellaneous
asked 1 month, 2 weeks ago
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saroj
Arcata, CA, USA
on UN55ES6150F
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answer 1
Thank you for contacting Samsung. You can find out more about extended service plans here: https://samsungserviceplans.com/ESP/PurchaseHome.aspx

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 2 weeks ago
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SamsungTech42
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Question

How are apps deleted?

asked 1 month, 2 weeks ago
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retiredboxmaker
Amarillo, TX, USA
on UN55ES6150F
+2points
2out of 2found this question helpful.
1 answer
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answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406302&modelname=UN55ES6150F&modelcode=UN55ES6150FXZA

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 2 weeks ago
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SamsungTech42
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Question

UN55ES6150F

Can I use some kind of key board and/or mouse with this TV??
Tags: product specs
asked 1 month, 2 weeks ago
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BigWave59
on UN55ES6150F
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answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=411216&modelname=UN55ES6150F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 2 weeks ago
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SamsungTech73
-1point
0out of 1found this answer helpful.
Question

When will adobe flash be available to update with samsung products?

Tags: firmware
asked 1 month, 3 weeks ago
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ertennal
washington
on UN55ES6150F
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answer 1
Thank you for contacting Samsung. While we appreciate your curiosity and interest in Samsung products, we cannot speculate on the release of updates to our products. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 3 weeks ago
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SamsungTech42
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Question

No matter where I set the cable box/dvr output resolution, when I push info on the remote it says the tv is receiving 60i signal

Tags: setup & installation, display
asked 1 month, 3 weeks ago
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bmcia
New Jersey, USA
on UN55ES6150F
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answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410939&modelname=UN55ES6150F&modelcode=UN55ES6150FXZA

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 2 weeks ago
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SamsungTech42
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Question

picture settings that gives the best quality on HD source

Tags: display
asked 2 months ago
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jrebellon
IL
on UN55ES6150F
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answer 1
Thank you for contacting Samsung.

We recommend you review the following picture settings. Your TV may not offer all the settings listed, but it can't hurt to give these a try.

For a brightly lit room, change the settings to match these:

Picture Mode: Movie
Contrast: 100
Brightness: 44
Sharpness: 20
Color: 50
Tint: 50
Backlight: 7
Color Tone Warm1
Digital NR Auto

Detailed Settings
Black Adjust Low
Dynamic Contrast Low
Gamma -1
Color Space Auto
Edge Enhancement On
xvYCC Off

White Balance
R-Offset 21
G-Offset 20
B-Offset 21
R-Gain 0
G-Gain 21
B-Gain 26

My Color Control
Pink 20
Green 15
Blue 15
White 15
Auto Motion Plus 120hz: Low

For a dark room, change the settings to match these:

Picture Mode: Movie
Contrast: 85
Brightness: 44
Sharpness: 20
Color: 50
Tint: 50
Backlight: 4
Color Tone Warm1
Digital NR Auto

Detailed Settings
Black Adjust Off
Dynamic Contrast Low
Gamma -1
Color Space Auto
Edge Enhancement On
xvYCC Off

White Balance
R-Offset 21
G-Offset 20
B-Offset 21
R-Gain 0
G-Gain 21
B-Gain 26

My Color Control
Pink 20
Green 15
Blue 15
White 15
Auto Motion Plus 120hz: Low

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 month, 4 weeks ago
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SamsungTech73
+1point
1out of 1found this answer helpful.
Question

picture settings

what are the picture settings to produce the best quality HD image.
Tags: display
asked 2 months ago
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jrebellon
IL
on UN55ES6150F
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answer 1
Thank you for contacting Samsung. Your TV is optimized at the factory for the best picture possible. However, depending upon your conditions in your home and personal preferences, many customers opt to adjust settings.

If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months ago
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SamsungTech42
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Question

why would the stations selectivity on smart tv disappear?

asked 2 months, 1 week ago
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jdmc
california
on UN55ES6150F
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0out of 0found this question helpful.
1 answer
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answer 1
Thank you for contacting Samsung.

We apologize for the inconvenience this has caused you. We have been informed that a recent Smart Hub outage is now resolved. Please power cycle your TV and try to access Smart Hub again. If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 1 week ago
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SamsungTech73
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Question

Network says it's connected but cannot I still get a connetion eror message

I do a network test and it says i am connected to the internet but when I select something from the smart hub I get a connection error.

I reset the TV and now cannot reload any apps like netflix and hulu
Tags: networking
asked 2 months, 2 weeks ago
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CRSIL
on UN55ES6150F
+1point
1out of 1found this question helpful.
1 answer
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answer 1
Thank you for contacting Samsung.

We apologize for the inconvenience this has caused you. We have been informed that Smart Hub connectivity issue is resolved. Please power cycle your TV and try to access Smart Hub again. If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 1 week ago
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SamsungTech73
+1point
1out of 1found this answer helpful.
Question

what keyboard is compatible with this model

I can not find a keyboard for the browser
Tags: miscellaneous
asked 2 months, 3 weeks ago
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Anonymous
Spokane Washington
on UN55ES6150F
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0out of 0found this question helpful.
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answer 1
Thank you for contacting Samsung.

We recommend you review the following support articles:

Compatible Models:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410760&modelname=UN55ES6150F

Can I Use a Keyboard and Mouse With My TV?
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=411216&modelname=UN55ES6150F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 3 weeks ago
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SamsungTech73
0points
0out of 0found this answer helpful.
Question

HBOGO

I used to be able to run HBOGO on my TV, but with a recent Samsung firmware update, i can no longer get it. Every time i select the HBOGO, the HBOGO screen appears and freezes. I uninstalled HBOGO, I reset Samsung TV, but no luck.

Any idea
asked 3 months ago
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sam111
on UN55ES6150F
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0out of 0found this question helpful.
1 answer
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answer 1
Thank you for contacting Samsung. Please complete a Smart Hub reset: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406287&modelname=UN55ES6150F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 2 months, 4 weeks ago
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SamsungTech42
0points
0out of 0found this answer helpful.
Question

How can I use my HTIB for sound when watching normal TV, Netflix and Hulu+

My previous TV was a Samsung and I had no problem with this cause I was using component cables. Since I upgraded to this Smart TV I don't have the extra plugs for my HTIB and my X-box 360 so I am connection the HTIB by using an HDMI cord. I can get sound when watching a movie but that's all. When I access the SMART HUB I get a message that the Anynet+ is disconnecting and it goes to regular sound from the TV speakers. I would like to have all sound come from my HTIB especially when I am gaming. My HTIB deos not have a Digital Optical Out plug and I don't thin it supports ARC. Is ther any way I can make this happen?
Tags: audio
asked 3 months, 1 week ago
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Mongoxl
Minnesota, USA
on UN55ES6150F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info. Please also include the model code of your home theater.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months ago
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SamsungTech73
0points
0out of 0found this answer helpful.
Question

Hard reset

How to I reset the TV to factory setting
Tags: setup & installation
asked 3 months, 1 week ago
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sam111
on UN55ES6150F
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168291&modelname=UN55ES6150F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months ago
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SamsungTech73
0points
0out of 0found this answer helpful.
Question

wireless keyboard and mouse

How do you set up the wi-fi network to work with a wireless keyboard or mouse? It does not give you any instructions what so ever. I looked in the e-manual, but it doesn't give you any instructions. When I go into support and click on keyboard there is an option to choose your keyboard, but it says none. So how do you set it up?
Tags: networking
asked 3 months, 1 week ago
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golfhacker
on UN55ES6150F
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0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Many USB, HID-compliant keyboards are supported. You won't need to discover them across the network. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 1 week ago
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SamsungTech42
-1point
0out of 1found this answer helpful.
Question

when will Samsung have the espn 3 app ready to use?

Tags: miscellaneous
asked 3 months, 2 weeks ago
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jefreed3
on UN55ES6150F
0points
0out of 0found this question helpful.
1 answer
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answer 1
Thank you for contacting Samsung. Any EPSN app would be developed by ESPN, so we cannot comment on their development goals. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 1 week ago
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SamsungTech42
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Question

what operating system does the internet use?

asked 3 months, 2 weeks ago
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jefreed3
on UN55ES6150F
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answer 1
Thank you for contacting Samsung. The question is misguided, since it incorrectly assumes that the Internet is a single system rather than a collection of networked systems. If you'd like to rephrase your question, please contact us at qasupport@sea.samsung.com and provide us with your new wording. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 1 week ago
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SamsungTech42
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