Customer questions and answers for samsung UN55ES6150F
Question
No trick mode with DLNA video streaming
I have twonky dlna server from my Network Drive (WD My Book Live and Cisco E4200). I can play video from these server, but I cannot able to FF, REW, and no bookmark when I use my UN55ES6150F Samsung TV. If I use USB and connect the same HD to UN55ES6150F, everything works fine.
Also, I don't have problem playing the same media using my WD Live Plus stream player. It is clearly the limitation or problem on Samsung UN55ES6150F tv. Would there be a fix for this issue?
Tags: firmware, networking, product specs
asked 9 months ago
Username
bafun
California
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We cannot advise you on any limitations of a 3rd-party software such as Twonky DLNA Server. We recommend you review the following support articles to learn more about AllShare (aka PC Share) and how it should be configured.
I'm looking for an iPhone or iPad app to control my Samsung TV but couldn't find one in the app store. Is one available?
thanks.
Tags: display, product specs
asked 5 months, 3 weeks ago
Username
Leiba
on UN55ES6150F
+1point
1out of1found this question helpful.
2 answers
Answers
answer 1
Thank you for contacting Samsung. I'm sorry; we had an app, but it's not available at this time. It may become available again in the future, but we cannot speculate when that may be. Thank you for being a Samsung customer!
Search Itunes app store for "Samsung Smartview". This is the official Samsung app. There are other third party apps compatible with Samsung televisions.
answered 3 weeks, 5 days ago
Username
Browndwhite440
US
0points
0out of0found this answer helpful.
Question
Smart TV options audio out
I have Dish, Blue Ray, etc HDM input into Audio Receiver. Audio Receiver HDMI output into Samsung Smart TV. I am running Pandora on the TV and it will not output sound (via ARC HDMI2) to the receiver.
Are the Smart TV functions of outputting through HDMI? If not, can I sent it through optical audio out?
Tags: audio
asked 10 months ago
Username
rom8v2
Birmingham, AL, USA
on UN55ES6150F
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0out of0found this question helpful.
2 answers
Answers
answer 1
Thanks for the reply. I have since discovered the ARC is functioning properly. For your and other Samsung users info: I was using a HDMI wall plate by LEGRAND. I had HDMI from the receiver into the back of the wall plate (through my wall). The wall plate has a female/male jack. on the exterior, I plugged into the ARC on the TV. When I took out the wall plate, the ARC functioned as it should. Bottom line, don't use this wall plate; evidently it is not ARC compatible.
answered 10 months ago
Username
rom8v2
Birmingham, AL, USA
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answer 2
Thank you for your question. You correctly guessed the method to do what you want to do; use optical audio output from the TV. Here's an article on how to do that, if you need that information: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=154759&modelname=UN55ES6150F
I am trying to get the Samsung keyboard model vg-kbd1000 to pair with my UN55ES6150 tv and it is not working. Can anyone tell me if this keyboard is supported? it is supposed to work with any ES6100 and above but I cannot find any documentation to support this. Please help.
Tags: compatibility, how to use
asked 1 year ago
Username
Anonymous
on UN55ES6150F
-1point
0out of1found this question helpful.
1 answer
Answers
answer 1
You can use your android device, instead of buying keyboard, just go to market, and download samsung remote there. And vuala, you will get you keyboard
answered 10 months ago
Username
Magesha
0points
1out of2found this answer helpful.
Question
What keyboard goes with my LED TV?
UN55ES6150F
Tags: product specs
asked 11 months ago
Username
Drawman
TN
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question. There is no official list of keyboards that work your TV. However, your manual does explain how to connect a keyboard to see if it works. Follow the menu navigation below:
Menu > System > Device Manager
Using this function, you can set up a keyboard or mouse to use with the TV. You can view your device lists and adjust keyboard or mouse settings in this menu. Note: depending on the model of the USB HID keyboard and mouse may not be compatible with your TV. Also, you can connect a keyboard and mouse at the same time.
How to delete "recent keyword searches" from SmartHub Web Browser
I see how to delete search history and browser data and that works fine. However, after performing those tasks, when you open the screen that pops up using the "search button" on the Web Browser tool bar, the "recent keyword searches" used on either Googlr or Bing, still appear . How do you delete the "recent keyword searches" from that screen?
Tags: maintenance
asked 7 months ago
Username
v8s4fr
Lakeville
on UN55ES6150F
+1point
1out of1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
It sounds like you need to access to clear the Search History settings for those two search engines. That can be done from within the settings on the main pages of each browser.
Why isn't wireless keyboard available for this model?
Had I known this I wouldn't have purchased this model. Its functionality is severely restricted by using (or attempting to use) the frustrating on-screen keyboard!
Tags: miscellaneous
asked 6 months ago
Username
986xen
Vancouver, WA, USA
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. You can use many wireless USB, HID-compliant keyboards. Unfortunately, we can't provide a list of compatible keyboards as it would be quite long. Thank you for being a Samsung customer!
When I try to open the Amazon Video application, it gives me a message that I need to update the firmware on my television. However, I have the latest firmware update installed already. Any ideas how to fix this?
Thanks! Rob
Tags: firmware
asked 6 months ago
Username
rjzeiser
on UN55ES6150F
-1point
0out of1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We recommend you perform a factory reset of your TV.
Music runs in the background when watching Pics slideshow
Hello,
Is there a way to run Music (or TuneIn) in the background, while running a slideshow of pics?
thanks.
Tags: setup & installation, display
asked 5 months, 3 weeks ago
Username
Leiba
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. If you're using Allshare, you can find the settings for this under Tools > Background Music Setting when playing a slideshow or a viewing a set of photos.
If you want to use the automatic slideshow function, you can do so by going to Background > Music Setting > Time > On Timer > Source: USB. Then Select a folder in a USB device that contains music that you want played when the TV turns on automatically or a folder that contains music and a folder that contains photo files. If you select both, the TV will display the photos you selected as it plays the music you selected.
Thank you for contacting Samsung. The question is misguided, since it incorrectly assumes that the Internet is a single system rather than a collection of networked systems. If you'd like to rephrase your question, please contact us at qasupport@sea.samsung.com and provide us with your new wording. Thank you for being a Samsung customer!
when will Samsung have the espn 3 app ready to use?
Tags: miscellaneous
asked 3 months, 2 weeks ago
Username
jefreed3
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Any EPSN app would be developed by ESPN, so we cannot comment on their development goals. Thank you for being a Samsung customer!
Network says it's connected but cannot I still get a connetion eror message
I do a network test and it says i am connected to the internet but when I select something from the smart hub I get a connection error.
I reset the TV and now cannot reload any apps like netflix and hulu
Tags: networking
asked 2 months, 2 weeks ago
Username
CRSIL
on UN55ES6150F
+1point
1out of1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We apologize for the inconvenience this has caused you. We have been informed that Smart Hub connectivity issue is resolved. Please power cycle your TV and try to access Smart Hub again. If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
what are the picture settings to produce the best quality HD image.
Tags: display
asked 2 months ago
Username
jrebellon
IL
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Your TV is optimized at the factory for the best picture possible. However, depending upon your conditions in your home and personal preferences, many customers opt to adjust settings.
If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!
Does the iPhone app work with the UN55ES6150? If not, will there be a software update for the TV to make it work in the future. The web browser is useless without the app.
Thanks, Ron
Tags: apps
asked 1 year, 1 month ago
Username
Stormdup
Colorado
on UN55ES6150F
+1point
1out of1found this question helpful.
1 answer
Answers
answer 1
I have an android phone and it was said that the android app would not work with this TV. I downloaded apps a few days ago and both the samsung smartview and samsung remote apps work but it is missing the smartview feature (remote viewing TV on phone) but it seems everyone with any TV is having the same problem. So to answer your question I believe the iphone remote app should work or it will work with an update very soon!
answered 1 year ago
Username
SammyMan2012
Gilbert, AZ
0points
0out of0found this answer helpful.
Question
Can someone tell me if there was supposed to be a coupon for the new remote in the product box? I did not get one. How do I get the new remote coupon
Can someone tell me if there was supposed to be a coupon for the new remote in the product box? I did not get one. How do I get the new remote coupon?
I also want to get a wireless keyboard so I don't have to use the remote control, it is way too slow.
Tags: miscellaneous
asked 9 months ago
Username
mannthos
Auburn, CA, USA
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. Please consult your retailer for promotions regarding your purchase, as Samsung includes all the parts in the box.
Regarding a keyboard, the TV will work with USB, HID keyboards and mice. Thank you for being a Samsung customer!
Anyone having luck making the UN55ES6150F use VSX-1021-K hdmi standby through?
The receiver doesn't recognize when the TV is turned on as it did w/ my Panasonic plasma set. Also after I shut off the receiver, I do get the audio to come through the internal speakers for about 10seconds before the receiver shuts down the standby through. Any thoughts on how the anynet and Control features need to be configured to play nice? do I shut either of them off?
Tags: setup & installation
asked 8 months ago
Username
eBob
United States
on UN55ES6150F
+1point
1out of1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We recommend you review the following support article:
What can I do to speed up Exercise TV? The video pauses every 20 seconds to load. Is this due to streaming? I have att&t with 2MB downstream. Is this not fast enough?
asked 8 months ago
Username
JayBro
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We recommend at least 4 MB down speed, so yes, it's likely your Internet connection speed that's a limiting factor. Thank you for being a Samsung customer!
My 55" LED TV is about 2 months old and YouTube has never worked. I deleted the app and reloaded the app several times.
asked 8 months ago
Username
mmtv
on UN55ES6150F
-2points
0out of2found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. You can try a factory reset: http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=6790&prd_ia_cd=N0000058&map_seq=44746
If your problem still persists, contact us at qasupport@sea.samsung.com and summarize what troubleshooting steps you've tried so far. Thank you for being a Samsung customer!
Why doesn't the picture on my new TV look as highly defined as in the store?
The picture on this TV on display @ Costco is unbelievable. I am using an HDMI cable and have only the cable box connected. I bought this TV after seeing my sister's. She also has Time Warner Cable, but her picture seems to "pop". It is ultra sharp and clear. I adjusted the cable box setting to 1080i, but there does not seem to be a huge difference between regular channels and the HD channels. Could it be the signal from the cable company? What else could it possibly be?
Tags: display
asked 6 months ago
Username
ppolo
Canoga Park, CA
on UN55ES6150F
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
For additional guidance, we recommend you review the following picture settings. Your TV may not offer all the settings listed, but it can't hurt to give these a try.
For a brightly lit room, change the settings to match these:
Picture Mode: Movie Contrast: 100 Brightness: 44 Sharpness: 20 Color: 50 Tint: 50 Backlight: 7 Color Tone Warm1 Digital NR Auto
Detailed Settings Black Adjust Low Dynamic Contrast Low Gamma -1 Color Space Auto Edge Enhancement On xvYCC Off