I'm very sorry you are having an issue with connecting to Netflix. Although contacting Samsung service at 800-SAMSUNG would be your next best course of action, I would suggest following the link below for more information on accessing Netflix from a device that has access to the service, but is not currently connecting to it.
http://www.samsung.com/us/support/S...Thank you for the opportunity to assist you,
-MrSamsung
answered 1 year, 4 months ago

Username
MrSamsung
Samsung HQ