I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o...
, or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.
That said, all of the Samsung 1080p TVs will be able to support both 24 fps (also known as 24Hz or 24p) and the standard North American broadcast signal (60Hz).
answered 4 years, 3 months ago