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Customer Questions & Answers for
UN55B6000 55" 1080p LED HDTV

The brilliant Samsung LED TV experience starts with the UN55B6000. Its incredible mega contrast provides blacker blacks and whiter whites along with enriched color expression. Its ultra-slim 1.2" depth is our slimmest HDTV yet, and that includes the tuner! Our exclusive Touch of Color™ design complements any room, and InfoLink™ puts up to date information right at your fingertips. Best yet, Samsung LED TVs use 40% less power than conventional LCDs .
Customer Questions & Answers:
44 Questions
 | 
44 Answers

Questions & Answers for UN55B6000 55" 1080p LED HDTV UN55B6000 55" 1080p LED HDTV

Question

Is the stand already attached on the Samsung 55 inch 6000 series?

Would like to know if I need to attach the stand after unpacking the set.
asked 5 years, 1 month ago
Anonymous
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
4 answers
Answers
answer 1
No the stands comes attatched to the system. It can be detatched if you want to mouted.
answered 4 years, 11 months ago
KACHO
Jacksonville, NC
0points
0out of 0found this answer helpful.
answer 2
Mine also was attached.
answered 4 years, 11 months ago
InfraEngineer
Springfield, VA
0points
0out of 0found this answer helpful.
answer 3
Yes
I got mine yesterday and the stand was attached.
answered 5 years ago
smitzinok
0points
0out of 0found this answer helpful.
answer 4
Unfortunately, I do not have a correct answer to your question. Please visit your local retailer that offers this unit, they will definitely be able to answer your inquiry better then I can.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How can a TV have both 120 & 240 Hz Refresh rate?

I don't understand the Hz on this TV and how do you change between the two and why would you want to change to a lower Hz?
asked 5 years, 2 months ago
Skee
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
If the unit only has 120Hz refresh rate then why does the web page show that the unit has both. If you look under the specifications tab it shows both the 12Hz/240Hz.
answered 5 years, 1 month ago
Skee
0points
0out of 0found this answer helpful.
answer 2
I'm sorry for the confusion. The actual refresh rate of the UN55B6000 is 120Hz only.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

All four corners show black shadows the size of 1.5 x 2.5 cm,is this normal or is my TV defective?And if it is "normal" why does this TV do this?

asked 5 years, 3 months ago
Anonymous
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry you are having issues with your TV. Unfortunately I do not have an answer to your question. I would suggest contacting Service at 800-SAMSUNG for further assistance.

-MrSamsung
answered 5 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

After connecting to the LAN port what interaction is possible through my network?

asked 5 years, 3 months ago
Longshot
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Using DLNA, you will be able to connect to your DLNA capable PC and access media files from it. Also using infolink, you have access to RSS feeds that allows you to display these RSS feeds on the display in widget form.

-MrSamsung
answered 5 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do I resize the picture manually

I can not see all the tickers on the top and bottom of the screen
asked 5 years, 1 month ago
rlzonies
phoenjx, az
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You will want to head into the unit's menu. Then into the Picture sub-menu, where you will find the Picture Options tab. Click into that and you will see an adjustment called "Size". This adjustment will give you options for the size of the image on the screen.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Can I detach the power cord at the back of the set?

asked 5 years, 1 month ago
samsung4me
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, I do not have a correct answer to your question. Please visit your local retailer that offers this unit, they will definitely be able to answer your inquiry better then I can.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

what is the difference between the 6000 and the 7000 led tv?

What is the difference between the 6000 and the 7000 series led tv?
Is the led tv better than a plasma?
Do i have to worry about replacin a bulb or does it even have one?
asked 5 years, 6 months ago
bobster1
on UN55B6000 55" 1080p LED HDTV
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
For $200.00 more, the Samsung UN55B7000 LED TV network-ready TV adds:
customizable Yahoo! Widgets — connect directly to the Internet for content from Yahoo!®, Flickr®, USA Today, and more
DLNA compliance for streaming video and music from a computer running DLNA software
movie playback via the USB port
pre-loaded HD content, including an image gallery, recipes, and games

LED is the best available for a reasonable price. Will blow away Plasma. No bulb to replacem it has LED (light emmiting diodes)
answered 5 years, 6 months ago
bobc
0points
0out of 0found this answer helpful.
Question

IS TV VESA COMPLIANT

JUST WONDERING IF THE SAMSUNG UN55B6000 IS VESA COMPLIANT
asked 5 years, 6 months ago
HEERENR
NEW JERSEY
on UN55B6000 55" 1080p LED HDTV
+2points
2out of 2found this question helpful.
1 answer
Answers
answer 1
Yes it is
answered 5 years, 6 months ago
bobc
0points
0out of 0found this answer helpful.
Question

Is there a way to turn off or limit the auto dimming?

asked 5 years, 3 months ago
Anonymous
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Currently there is no actual way to adjust the auto dimming on the Samsung LED TVs. However, keep checking back on Samsung.com for any new information on this and other features that may be made available.
answered 5 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I just purchased a UN55B6000 55" and it looks great but somone recomended havig it calibrated. Is that necessary?

asked 5 years, 3 months ago
Anonymous
Houston, Texas
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Calibration is not really necessary, but it really is up to you whether you want it calibrated or not. You can perform a low level calibration your self by just setting the picture settings the way you want them, or you can have it professionally calibrated. Again, its up to you.
answered 5 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Sound Loudness Control

Does the unit have loudness control? This would keep the sound volume at a constant level when switching channels or going from a program to a commercial.
asked 5 years, 1 month ago
Anonymous
Silver City, NM
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As a matter of fact, the UN55B6000 does have sound leveling. If you head into the TV’s menu, then under the “Sound” sub-menu, you will see the option “Auto Volume”. Clicking on this option will allow your to toggle the feature on or off.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

With the factory settings, there is a lot of light bleeding with dark backgrounds, is this normal?

I've tried altering the backlight setting, but it makes the picture quite dull. The factory default has the backlight setting to max (10), but when showing dark backgrounds (i.e. night scenes), the background is very blotchy and uneven.
asked 5 years, 2 months ago
Anonymous
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry you are having an issue with your UN55B6000. Unfortunately, i do not have a fix that I can share with you at this moment. I do implore you to contact service at 800-SAMSUNG is you feel this issue is adversely affecting your viewing pleasure.

-MrSamsung
answered 5 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

what 55" led tvs are multisystem enabling PAL viewing

asked 5 years, 1 month ago
charlie9119
florida
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you purchase the unit within the North American Territories, it will only have support for NTSC/ATSC/QAM broadcasting systems and only 100v-127v 60Hz power. Outside of the NA territories you will not only need a converter for the broadcast, but also for the power.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Does the UN55B6000 work if I move to Europe next year?

Hi, I am going to buy a new TV, but might be moving to Europe late 2010 or 2011, so I want to buy something that works in Europe as well.
Does this model work with 220Volt 50Hz?
Alternatively does it work with 110Volt 50Hz (I can buy a step down converter)?
If not, which models work with 220Volt 50Hz or 110Volt 50Hz?
asked 5 years, 1 month ago
Nisse
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you purchase the unit within the North American Territories, it will only have support for NTSC/ATSC/QAM broadcasting systems and only 100v-127v 60Hz power. Outside of the NA territories you will not only need a converter for the broadcast, but also for the power.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Does the optical audio out transfer 5.1 digital from the HDMI connection(s)?

Read a review that stated the optical output does not pass digital 5.1 signal when the input is from the HDMI connections. Only 2 channel is passed on.
asked 5 years, 1 month ago
MaxD
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You are correct. Due to copyright litigation, any audio, regardless of the connection, will only be transmitted at 2.1 out from the optical audio out.

-MrSamsung
answered 5 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Which technology has the better viewing angle: LED or LCD?

asked 5 years ago
Anonymous
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
That's a trick question! The Samsung LED TVs are actually LCD panels with LED back lighting. That being said, both the Samsung LED TVs and LCD TVs have the same exact viewing angle of 178 degrees.

-MrSamsung
answered 5 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What cable do I use to use external speakers?

I know it is a Y cable. I purchased a radio shack Y cable RCA (phono) 1 to 2, but it doesn't seem to work.

Any ideas?
asked 5 years ago
Anonymous
NJ
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry you are having an issue with your device. The connector you are using seems to be the proper connector (a Y cable with the 3.5mm jack on one and and the red/white RCAs on the other end). I would suggest making sure that the 3.5mm jack is for use with home theater systems, since one for any other use my have differing contacts on the connector that may not be compatible with the TV. Also try turning off the unit's external speakers, that may cause the connection to activate.
If you continue to suffer from this issue, please create a service request at:

http://www.samsung.com/us/support/o...

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How to automatically switch screen format?

How can I configure the TV to automatically switch between 16:9 and 4:3 screen format depending on the resolution of the input signal?
asked 5 years ago
Anonymous
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry, but unfortunately there is no option as of yet to allow for automatic aspect ratio switching. Although there may not currently be an option for this, I will send this info to the appropriate departments for further review and maybe future implementation.

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

External Speakers

I have a Bose Lifestyle 48 system and would like to hook my tv to this. What device do I need to hook up this system to my Bose system?
asked 5 years, 1 month ago
ilebebak
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although I do not know what connections are available on your device, I can assume that it uses the generic audio connections. You will either be able to connect the audio to the device via an RCA red/white cable or an optical cable. Please note: for better audio quality, please connect your other devices to your sound system if you have the connections available. The audio output on the Samsung TVs only output in 2.1 surround sound.

-MrSamsung
answered 5 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Why does it take so long for my TV to come on?

We have a UNB55B6000 TV. We are connected to digital cable. When it is first turned on it takes approx. five minutes before receiveing a picture. Is this normal?
Thank You
asked 5 years ago
Anonymous
Kingman AZ. 86401
on UN55B6000 55" 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 4 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
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