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Customer Questions & Answers for
UN46F6350AF

Customer Questions & Answers:
6 Questions
 | 
6 Answers

Questions & Answers for samsung UN46F6350AF

Question

Where can I read the Smart Hub Terms and Conditions

My setup doesn't seem to want to scroll down past the first page.
asked 1 year, 5 months ago
rnieal
on UN46F6350AF
0points
1out of 2found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you reset Smart Hub:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=425935&modelname=UN46F6350AF

If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a more in-depth description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Cant get universal remote to work with set top box

Why does the universal remote not work with my set top box. The onscreen guide congratulates me and says that it is connected although I cannot operate the channels or activate subtitles. Extremely frustrated.
asked 1 year, 5 months ago
Crollins
Mira Loma
on UN46F6350AF
-4points
0out of 4found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 5 months ago
SamsungTech73
-5points
0out of 5found this answer helpful.
Question

How to use In-Built Bluetooth in UN46F6350

I saw Bluetooth in Product Spec.

How to use it?
What are all the devices i can connect with this In-built Bluetooth ?
I'm using Galaxy Note 2, i can see the TVBluetooth and also paired... but there is no option to use it ???
asked 1 year, 3 months ago
SAT2DINO
CA
on UN46F6350AF
-1point
0out of 1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a more in-depth description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 3 months ago
SamsungTech73
-4points
0out of 4found this answer helpful.
Question

Sound for Smart Hub apps

My TV is attached to a Bose 321 GS II system, the TV sound comes through the Bose external speakers; I am unable to have Netflix, and other SMART Apps to play though the BOSE external speakers; is there a way to accomplish this?
asked 1 year, 2 months ago
ChasB
Washington, DC, USA
on UN46F6350AF
-3points
0out of 3found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and let us know what firmware version your model is currently on as well as the versions of some of the major apps. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year, 2 months ago
SamsungTech42
-3points
0out of 3found this answer helpful.
Question

Over the Air Firmware Update Fails (Twice)

It gets halfway through and bombs out - network connection lost

I get an 801 error msg and says to contact our ISP

But the TV passed its network connection test, and all my other devices are working and streaming well - watch live TV on the iPad, etc, so don't know what could be causing this problem other than the TV itself

TV model is UN46F6350A

Firmware version is 1116 - trying to update to 1117

Appreciate any help - thanks
asked 9 months ago
Tancred
Germantown, MD
on UN46F6350AF
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you attempt to update the firmware manually via USB flash drive.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168701&modelname=UN46F6350AF

If the issue persists, we recommend you factory reset your TV and try again:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168291&modelname=UN46F6350AF

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
Question

Why am I getting a message on my TV "Samsung apps will no longer be available as of 3/26/2014??"

asked 6 months ago
Edcipo
California
on UN46F6350AF
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.

Applications purchased through the Samsung Apps store will no longer be available via Samsung Apps starting March 26th, 2014. We are sorry for the inconvenience. Please note that this will not impact subscription-based services such as Netflix, Hulu Plus, Amazon Instant Video, VUDU and M-GO. For more information, please visit www.samsung.com/apps

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 6 months ago
SamsungTech73
0points
0out of 0found this answer helpful.
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