Looking for Answers about samsung UN46ES6500F?

We also recommend you check to make sure your product has the latest firmware installed. A firmware update for this TV was released on 7/9/2012.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=2157&prd_ia_cd=N0000058&map_seq=37536

The Samsung Online Support Team

On the Samsung TV I found I had to update the firmware for the Netflix authorization entry to work there - the registration step that is needed first is at the TV.

We always inform our customers when there a service outage due to server maintenance. This past weekend's event was due not maintenance-related.

The Samsung Online Support Team

Try it now. There was a firmware update on 12/13 to handle closed caption. Perhaps that may fix the issue.

Thank you for contacting Samsung.

We have researched this issue in your product manual and found the following answer.

To enter letters, highlight and select each letter. To enter numbers, highlight and select each number or press the number buttons on your remote. To shift to capital letters (or from capital letters to lower case), select the Caps or Shift button. To display symbols and punctuation, select 1 + star symbol. To re-display letters, select 1 + star symbol again.

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, software, firmware & environment downloads.

http://www.samsung.com/us/support/owners/product/UN46ES6500F

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We cannot speculate on unreleased software updates to various Samsung products. We suggest that you consider following @samsungtweets and @samsungsupport on Twitter, or liking the Samsung USA page on Facebook for future product and software announcements.

https://www.facebook.com/SamsungUSA

If you're looking to see what apps are currently compatible with your product, click on "Show Apps for a Specific Device" and choose your product model via the tiered drop-down selections.

http://www.samsung.com/us/appstore/browse

If you have any additional questions about your product, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, software, firmware & environment downloads.

http://www.samsung.com/us/support/owners/product/UN46ES6500FXZA

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend you review the following troubleshooting article.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=400743&modelname=UN46ES6500F&modelcode=&session_id=Pj2yRFH2XGJXSw08Ftyzvv2pBGKN8hMSs5KPpY0k6X44FgQmdNln%211563613049%21-2054320912%211340309096068

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, software, firmware & environment downloads.

http://www.samsung.com/us/support/owners/product/UN46ES6500FXZA

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend you power cycle your device and once it's powered on again, before you launch Smart Hub, we want you to perform a hard reset.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00046660&fm_seq=49625

We'll then need to check the firmware version of your player. Press MENU on your remote, highlight SUPPORT and press Enter. Highlight Software Upgrade (but do not press Enter). Press INFO and this will display two lines of info. We need you write down the number before the date on the first line (ex. 1005.2).

Once that is complete, reconnect the player to your network and install and configure Smart Hub once more.

If the issue persists, please contact us via Facebook or Twitter via the links below.

https://www.facebook.com/samsungsupport?sk=app_158125230916392

http://twitter.com/#!/samsungsupport

Make sure to have your model number, serial number, firmware version handy.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung!

Here are two links. One is for doing a factory reset: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=409621&modelname=&modelcode=&session_id=

And one will lead you to the firmware update on our site: http://www.samsung.com/us/support/supportOwnersProduct.do?prd_ia_cd=N0000058&prd_mdl_cd=UN46ES6500FXZA&prd_mdl_name=UN46ES6500F

This will reset your TV to factory settings, and then update the factory settings to the newest set. This should alleviate this error.

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The Samsung Online Support Team

Thank you for contacting Samsung. This behavior is not normal. Please reset your device and then check to make sure you're on the most recent firmware version.

Direction for Reset: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00046660&fm_seq=49625

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=347714

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406322&modelname=UN46ES6500F

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. You appear to either not be logged into Samsung Smart Hub, or you haven't created a Smart Hub account: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406283&modelname=UN46ES6500F&modelcode=UN46ES6500FXZA

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung. I understand your situation. Unfortunately, there is currently no way to remove products from your account. We apologize for the inconvenience. Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend you try again, as we recently identified a Smart Hub issue that has since been corrected.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We have conferred with our resident television expert and he indicated that your TV model is not susceptible to hacks. Only the 2011 models were affected by this and the issue has already been resolved. He also said that there is no way to disable Wi-Fi Direct, but that SoftAP can be disabled, though hedoesn't believe that will stop Wi-Fi Direct. He recommends you secure your home network with a password if you're concerned about neighbors getting access to your network.

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The Samsung Online Support Team

On further exploration I found http://www.samsung.com/us/appstore/app/G00000447892-compatible

Lists that YUPP TV is compatible with

UN46D6500VFXZA

Therefore, contacting YUPP TV directly they are likely to be the best place for getting the appropriate application for your TV.

Thank you for contacting Samsung.

We recommend you review the following troubleshooting article in an effort to remedy the issue you are encountering.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=146838&modelname=UN46ES6500F&modelcode=&session_id=PhM5mXcXsvJhSwQ90Vl8T1v3cyqf8ysHThKBLJt2R5rvvlHNMjdl%211563613049%21-2054320912%211340197945657

If you are unable to resolve the picture quality issue, given that the TV is a day old, we would first recommend you contact the vendor from which the TV was purchased to see what they'd be willing to do for you.

Your other option would be to file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend that you perform a reset of your TV:

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00046660&fm_seq=49625

If the issue persists, please contact us via Facebook or Twitter.

If you have Facebook, go to the following URL:

https://www.facebook.com/samsungsupport?sk=app_158125230916392

If you have a Twitter account, go to the following URL:

http://twitter.com/#!/samsungsupport

Having a model number, serial number and a transaction number handy ahead of time will be helpful.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Thank you for contacting Samsung.

We recommend you review the following support articles:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=411196&modelname=UN46ES6500F

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=410759&modelname=UN46ES6500F

Thank you for being a Samsung customer!

The Samsung Online Support Team