Customer questions and answers for samsung UN46D7000LF
Question
qwerty remote battery life is terrible, usually less than a week per set of new alkaline's - is this normal?
second time (actually the third, didn't get response from second) I've asked about this issue tried all the recommendations from first enquiry, including calling support but battery life is still terrrible - probably could have bought a new remote with the money I've spent on batteries (changed three times since first question, trying Samsungs recommendations, now just not using the remote = no smart TV)
Tags: power
asked 9 months ago
Username
Maybe123JB
on UN46D7000LF
+1point
1out of1found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We have conferred with our resident television expert who indicates that if you leave the remote QWERTY-side up, it will constantly seek a bluetooth connection, whereas if you were to leaving it resting on the IR-remote side, it will disable the Bluetooth, thus preventing the batteries from running down so quickly. We also recommend you consider investing in some rechargeable NiMH (Nickel Metal Hydride) batteries for the remote, as you can recharge them overnight when necessary.
How do I go about getting an a/v component adapter for my led tv?
Its the one with the light green end. I didn't receive one with the tv.
asked 1 year, 8 months ago
Username
tgrimes33
Austin, TX
on UN46D7000LF
0points
0out of0found this question helpful.
5 answers
Answers
answer 1
That you would have to buy either on line or at the store
answered 1 year, 8 months ago
Username
wackedkid47
0points
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answer 2
Good luck at finding the A/V 1 and A/V 2 Samsung cables for the UN46D7000 LED TV. Can not find them on Samsung web site at all. The yellow A/V 2 hole is for a male 3.5mm jackplug with a RED, WHITE and YELLOW RCA JACKS pigtail, the Black Audio out is a standard 3.5mm sterio jack (like on headphones. The green A/V #1 I cannot find a jack for but am assuming is also a 3.5mm Video output and the audio is a 2.5mm sterio output jack. Hope this helps
answered 1 year, 7 months ago
Username
EDinTEXAS
USA, TEXAS
0points
0out of0found this answer helpful.
answer 3
http://www.samsungparts.com They have lots of parts for everything Samsung
2011 model year ...however, many were manufactured in 2012, 1st qtr.
That's why the salesman who sold me the UN46D7000lf told me it was the "current year's" model when I purchased it in April 2012. (A sticker on the back panel indicated a January 2012 assembly date.)
I wanted the newly released model; therefore, I regret not having done more research.
A consequence of having not done more homework is that I now own a Smart HDTV that doesn't support Amazon Instant Video via the Smart Hub Apps.
The above is an important point if this application interests you.
Ive connected to my wifi but every time I turn the tv off then come back to it and turn it on each time I have to reconnect to the wifi to get the smart hub to work. Is there a setting that needs changed?
Tags: wifi problems
asked 1 year, 3 months ago
Username
BradB145
on UN46D7000LF
-2points
0out of2found this question helpful.
3 answers
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.
I have the same problem; I surfed the net and found others with the same problem (we need to reenter our log-in information each time). Can Mr. Samsung investigate the solution to this problem, rather than each of us contacting customer support and scheduling a visit? Or tell us whether the TV simply cannot remember log-in information.
The biggest thing other than sym+tab is being within 8 inches of the TV. It does not say that on the standard basic instruction manual that comes with the TV. Get up close and personal!
answered 1 year, 6 months ago
Username
bwfolger
Naperville, IL
-1point
0out of1found this answer helpful.
Question
What are the best Wall Mounts for this model?
Tags: wall mount
asked 1 year, 6 months ago
Username
KGray
on UN46D7000LF
+1point
1out of1found this question helpful.
2 answers
Answers
answer 1
Although I cannot recommend another manufacturer's wall mount, I can say that any universal wall mount that offers a VESA bracket size of 400mm x 400mm or the Samsung WMN2000B ultra Slim Wall Mount should be compatible with your TV.
If it is true that there is no app for Amazon Instant Video, I am really ticked off. I bought the TV because of streaming video movies and I want to use Amazon.
Hi I bought a Samsung 3D Smart TV but the bluetooth for the qwerty remote does not connect with the TV and also the 3D glasses
asked 1 year, 4 months ago
Username
slqm2011
on UN46D7000LF
0points
0out of0found this question helpful.
2 answers
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.
The remote and the 3D glasses need to be positioned a couple of inches from the lower left side of the TV screen for the pairing process to work. This is not explained in the product manuals at all.
Does the bevel that displays "samsung" on the lower edge of the TV light up?
Hello, I was wondering if the TV's bevel that displayed "Samsung" on the bottom center of the tv lit up? I have seen this on store models and was wondering if this is possible. I checked under Menu>General>Settings but didn't see this option anywhere.
Tags: bevel light
asked 1 year, 8 months ago
Username
rwyeasnt
on UN46D7000LF
0points
0out of0found this question helpful.
2 answers
Answers
answer 1
LOL...its paint...so no...
answered 1 year, 5 months ago
Username
MetalyInsane
Virginia
0points
0out of0found this answer helpful.
answer 2
No. Not on the D7000. I think the D8000 one might.
What are the differences between the un60d8000 and the un60d7000?
I just bought the un46d7000, and am in the market for two 60" TVs. I need to know exactly what the differences are between the un60d8000 and un60d7000 so I can make a decision. Your web site lists the 8000 as having a higher dynamic contrast ratio, an extra pair of 3d glasses, and the Vchip. Are there any technology differences that make the 8000 noticeably better? Thank you!
Tags: specs
asked 1 year, 8 months ago
Username
fdl1968
NJ
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
The difference in contrast ratio is a pretty noticeable leap, from 15,000,000:1 to 25,000,000:1 when going from the 7000 series to 8000 series. The other main factor I see that is a relevant technology enhancement (with glasses versus without glasses is trivial and not a factor when looking at what the higher tiered TV offers to enhance your media experience) is the improvement to the Clear Motion Rate*, going from 720 in the 7000 series up to 960 in the 8000 series, which will give you a picture that is crisper and sharper in the details. Either one of these will still likely produce the most amazing visual imagery you have experienced to date on a home TV, I know it would for me.
*Samsung defines Clear Motion Rate as: Clear Motion Rate (CMR) is a combination of advanced backlighting technology, significant improvements in panel response rates and ultra fast image processing.
answered 1 year, 5 months ago
Username
Iluvepictouch
Tampa, FL
0points
0out of0found this answer helpful.
Question
Not able to connect my TV to our wireless router.
My laptop is currently working off the wireless router but the TV cannot seem to pick it up. I have double and triple checked the SSID and security key.
asked 1 year, 8 months ago
Username
Randor
Roseville
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
I had to use an adapter for my tv to connect to my WiFi, check your settings in your router to see how man MAC addresses you already have and if you have an ACL set up as well.
Samsung qwerty keyboard keys not working in text entry field ?
The qwerty keyboard works, I know, because it CAN be used to enter my WPA PSK2 data for the wireless LAN, but when I go to the SMART HUB and try to enter data, it just doesnt work, on the TV screen input text field all I can see is '-1' even if on my remote I see all the text, can anyone point me to the right direction? I have read that a smart hub update may be needed, but no way on how to update, I have version 3.47-6.0.00061
Tags: qwerty
asked 1 year, 8 months ago
Username
kartonki
San Diego
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Press and hold the enter key for 3 sec while you cursor is in the text field.
answered 1 year, 4 months ago
Username
Hunter212
0points
0out of0found this answer helpful.
Question
does model number un46d7000lf have a 240 hertz refresh rate?
asked 1 year, 7 months ago
Username
TimeTV
hasbrouck heights, nj
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
As a matter of fact, the D7000 does offer a panel refresh rate of 240hz.
how do I adjust the pic size on my Tv? I have Dish Network and it is set to 16x9 and 1080i. My tv is set to screen fit. What else can I do?
Tags: screen size
asked 1 year, 7 months ago
Username
stevebetty
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
if you have a HD receiver all you have to do is press the * button and it will format the screen.
answered 1 year, 4 months ago
Username
Druffest1
0points
0out of0found this answer helpful.
Question
my set internet wifi -- why is streaming slow
Netflix steams terrific tried to steam a jewish service and was stop and go, same for espn3 Why and what can I do to overcoem
asked 1 year, 7 months ago
Username
RLeCoop
Wickliffe, OH
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.
I have this LED 240 hz TV set, but the image I get is very blurry or grainy. I purchase the high speed premium HDMI cables from Samsung and no changes that I could notice. Image looks great when not moving fast, but I thought and have seen LED tv's with 240hz refresh rate giving an amazing image on HD cable channels. Is there something that I'm missing? Please let me know, I like Samsung a lot and I don't want to be disappointed.
asked 1 year, 7 months ago
Username
Fmurrieta
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
I would first suggest adjusting the Auto Motion Plus and LED Motion Plus options in your TV's menu. Settings are based on your personal preference, so unfortunately, I cannot provide any incite as to how to set up your TV. I can provide you with a list of what each setting does.
Auto Motion Plus Settings: Off- Switches Auto Motion Plus 120Hz off. Clear- Provides high blur reduction, low judder reduction Standard- Provides medium blur reductions, medium judder reduction Smooth- Provides low blur reductions, high judder reduction. Custom- Allows for customer user settings for blur and judder. Demo- Displays the difference between Auto Motion Plus 120Hz on and off modes. The screen after applying “Auto Motion Plus 120Hz” appears on the left.
LED Motion Plus is found under the following directions: MENU → Picture → Advanced Settings → LED Motion Plus
Auto Motion Plus is found under the following directions: MENU → Picture → Picture Options → Auto Motion Plus
If these options do not alleviate the issue, please contact Samsung Service.
I can not get my tv to play espn3 I have already downloaded adobe flashplayer 11
asked 1 year, 7 months ago
Username
quesey
murfreesboro tn
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.
What is the TV remote code so I can program my SAT remote to control the volume?
What is the TV remote code so I can program my SAT remote to control the volume?
Tags: low
asked 1 year, 7 months ago
Username
kaerdely
perryopolis, PA
on UN46D7000LF
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Due to some manufacturers using different codes for their IR remotes, Samsung does not offer universal codes or support for these remotes. In order to find out your remote’s code for our Samsung TVs, it is best that you contact your remotes manufacturer for further details.