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Customer Questions & Answers for
46" Class 8000 Series 3D 1080p LED HDTV

Customer Questions & Answers:
471 Questions
 | 
268 Answers

Questions & Answers for samsung 46" Class 8000 Series 3D 1080p LED HDTV

Question

Trouble getting wireless internet to work on tv

We recently purchased a Samsung TV, Model # UN46C8000XF, Serial # Z1QC3CPZ500990 and are having issues trying to get it to connect to the internet. When I put in the Wireless USB stick the TV doesn’t seem to recognize it and only allows wired for the network type. I am using one from another TV so I’m not sure if maybe that is the problem. The one I am using is model number WIS08BG. Should this Wireless USB work or does it need to be one of the newer ones?

Thanks

Chris
asked 3 years, 11 months ago
ckbehrends
Omaha NE
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I have the same model. You need the WIS09ABGN or WIS09ABGN2 stick.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

Where is a help file for PC share manager? The interface offers none, and it's functions can't be divined from the icons or their cryptic prompts?!

asked 3 years, 11 months ago
bnorth3
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For more information on PC Share Manager and how to download/configure the program, please navigate to the links below:

Download:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=145743&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Configuration:
http://www.samsung.com/us/support/s...

Additionally, when using Windows 7, Windows Media Player can be used to stream content to the AllShare Samsung TVs.
For more information on streaming using Windows Media Player and Windows Media Library, please visit Microsoft's website.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How do you uninstall apps like Hulu, NetFlix on the 8000 series?

asked 3 years, 10 months ago
FxProgrm
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Those apps and Yahoo! cannot be deleted. They are Samsung marketing partners and their apps are included in firmware.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

Can I dim the SAMSUNG Light at the bottom of the TV? It is very distracting at night.

asked 3 years, 10 months ago
Dave1721
VA
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Enter menu, setup, general, Light effect. You can choose brightness level and off.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

Will new Samsung Smart app features(2011) be available on this model?

asked 3 years, 8 months ago
swtsst
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
not on mine
answered 3 years, 8 months ago
evilmustang66
0points
0out of 0found this answer helpful.
Question

How do I get the TV to automaticly set clock when cable box is connected throught Onkyo HT-S7300 Home theatre

asked 3 years, 10 months ago
Excaliburrd
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
The automatic clock set function does not work w/ a HDMI program input. It requires a direct antenna or coax cable input to the TV jack.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

AV adapter BN39-01154H

Where do I find this cable? The manual says it comes with one, but I still havent found it. I just purchased a WII game system and it requires one to hook it to the tv.
asked 3 years, 8 months ago
toddie
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can acquire additional parts for your TV though Samsung Parts:

www.SamsungParts.com

-MrSamsung
answered 3 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there an Admin username/password for the Samsung App settings for the Internet TV?

asked 3 years, 9 months ago
njbeserra
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
From the available information, there is no "Admin" login for the Samsung Internet@TV system. Your regular login should work for this feature.

If you are having any issues with logging in to your Apps, please visit http://www.samsung.com/us/appstore/... for more assistance.

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there a way to improve the netflix streaming. The tv rebuffers every few minutes

TV is connected wirelessly to my lan system
asked 3 years, 9 months ago
jinman
Alameda Calif
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your apps. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/appstore/....

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How to properly clean the TV screen

What products and methods are used to clean the LCD screen on the NU46C8000 LED TV?
asked 3 years, 7 months ago
Jimann
USA
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
For more information on cleaning your TV, please refer to the link below:

LCD/LED:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=12492&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Plasma:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=146164&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there a keyboard to use with the TV to access the apps?

I am not good at using my remote to type with so I can't use any of my apps. Everyone else has keyboards. I'm very frustrated. I spent a lot of money for things I can't use.
asked 3 years, 10 months ago
CathyC913
Beaumont,Tx
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although there are no compatible 3rd party keyboards or mice for the Samsung Internet@TV devices, Samsung does offer a Touch Screen remote control that does offer a QWERTY keyboard experience.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I really like the new Samsung TV....but the lighted Samsung logo on the bottom bezel is distracting. Is there any way to dim or turn it off?

Thank you.
asked 3 years, 10 months ago
ghull
portland or
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Enter Menu, Setup, General, Light Effect_select Off.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

How to reinstall the channel list after the initial setup?

I have the 46C8000XFXZA and during the initial setup the channel list did not work. How can I redo the channel list set up?
asked 3 years, 10 months ago
mreddaway
Atlanta
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Enter Menu, select Channel, select cable/air, select auto program.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

Want to reset color to factory setings

I wanted to reset my picture to what it looked like when I go the TV I can not get a good picture now. i tried to change it but not happy with the color and want to reset it.
asked 3 years, 8 months ago
trautman
bridgeport ohio
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Under the Picture Options (MENU----PICTURE----PICTURE OPTIONS---ENTER) Scroll down to the bottom and there should be a option for Picture Reset. This should reset your current picture mode to the default. I am doing this by memory so I will double check when I get home and verify.
answered 3 years, 8 months ago
texasraptor
Fort Worth, TX
0points
0out of 0found this answer helpful.
Question

How do I get NETFLIX to start on my 46C8000XFXZA?

I'm logged in to my internet account on my TV. I want to start NETFLIX and get an activation code to enter through NETFLIX's computer on-line activation process. I have a NETFLIX account. My problem is that the NETFLIX button is not responding...it will not start and thus I'm not able to get the code for my device. All of the other apps on the page will respond.
asked 3 years, 10 months ago
jbzspace
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I believe the last update fixed this issue. I was having a similar issue... I had the netflix app, could open it and sign in, but it didnt give me the option to activate it. All I could do is sign in and put dvds in my cue list. Not sure if it was just a coincidence or not, but after the last Samsung firmware update, I was able to activate it and can now stream my stuff. Hope this helps!!!
answered 3 years, 9 months ago
MrChat138
Maryland, USA
0points
0out of 0found this answer helpful.
Question

color calibration

how do I reduce the red & green manually?
asked 3 years, 10 months ago
Jkahne
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I own a c8000. Choose menu, picture, tint _ enter. Adjust the slider to your preference.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

I am connected to the internet. How do I browse the internet on my 8000 series?

Is there a web browser app or a way to get to a general yahoo homepage or other way to type in a URL?
asked 3 years, 10 months ago
Jaytwoex
Madison, Alabama
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
current firmware iteration doesn't provide open ended web browsing nor are there any browsing applications available on the Samsung App Store.
answered 3 years, 10 months ago
bob579
Newbury Pk, CA
0points
0out of 0found this answer helpful.
Question

AllShare-When I go to Allshare, it says no device found, but we are running all wireless/wi-fi.Can I get it to recognize my MacBook to play iTunes?u

asked 3 years, 10 months ago
smish
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
According to Samsung All Share is not yet compatable with MAC computers. I am using a third party software called TV Mobili. It works but its weak.
answered 3 years, 10 months ago
Keppy15
New Jersey
0points
0out of 0found this answer helpful.
Question

How do I get my Netflix acct to stream on my TV?

asked 3 years, 10 months ago
unq5uow9a
Florida
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You need to activate the account by accessing Netflix through your tv and the NetFlix Application. Load the Netflix Application, enter you Netflix LogIn and Password. You will then be directed to a page which will allow you to activate your tv to your Netflix Account. You will be provided with an activation code and a website address for the Netflix. Write down the activation code. Get onto to your computer and log on to the NetFlix provided website using your Netflix Login. You will then be directed to a page which will allow you to enter the activation code which will activate your device and complete the process. Enjoy!
answered 3 years, 10 months ago
JOpland
Columbus, OH
0points
0out of 0found this answer helpful.
Question

WHAT IS THE DIFFERENCE BETWEEN MODELS UN46C8000XF AND UN46B8000XF?

asked 3 years, 10 months ago
yelena
on 46" Class 8000 Series 3D 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
UN46B8000XF was released in 2009 and is a non-3D model. UN46C8000XF was released in 2010 and is a 3D model. Another difference is contrast ratio. UN46B8000XF has 5 million to 1 dynamic contrast ratio while UN46C8000XF has 8 million to 1 dynamic contrast ratio.
answered 3 years, 9 months ago
Pankaj
Spokane, WA
0points
0out of 0found this answer helpful.
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