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Customer Questions & Answers for
samsung 46" Class 6300 Series 1080p LED HDTV

Customer Questions & Answers:
790 Questions
 | 
396 Answers

Questions & Answers for samsung 46" Class 6300 Series 1080p LED HDTV

Question

Recently purchased this TV (waiting on delivery). I want to be able to stream Netflix on this TV.

I understand 'as is', I cannot. What additional equipment is needed for me to be able to do this? My DVD player is an older model (not blu-ray). If I purchase a Wireless Lan Adapter - will this allow me to stream from Netflix? Or would it be a better value to purchase a DVD player that all ready has the Netflix streaming capabilities?
asked 3 years, 7 months ago
AltIa
on 46" Class 6300 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
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5 answers
Answers
answer 1
Unfortunately this is not a part of the Samsung "Smart Tv" line. You cannot stream netflix on this t.v. without another device being used. You must connect a Roku, Wii, Samsung blu-ray with wifi or any other such device that streams Netflix to the t.v. in order to do so.
answered 2 years, 7 months ago
wadhapal
California
+2points
2out of 2found this answer helpful.
answer 2
We bought a blu-ray player with built in wifi capability, hooked it to the tv with an HDMI cable, did the set up to get it to communicate to our wireless router and had netflix up and running in a matter of seconds! I would recommend doing it this way. The blu-ray we bought is a Sony SBD-S570 and the cost was 149.00. Well worth it.......
answered 3 years, 6 months ago
kschube
Plano, TX
-1point
0out of 1found this answer helpful.
answer 3
We bought a Samsung BD-6500 Blu-ray with our TV and set it up with our netflix account (Easy set-up instructions are included). Streaming Netflix movies is a snap and picture quality is out of this world. We couldn't be happier with the combo!
answered 3 years, 7 months ago
pricebc
Audubon, NJ
-1point
0out of 1found this answer helpful.
answer 4
I have the Samsung BD-C5500 BluRay player which has various apps including Netflix..etc I would say your best bet would be to upgrade to a model similar. Alot of them are on sale this time of year too.
answered 3 years, 7 months ago
drjr1977
CT
-1point
0out of 1found this answer helpful.
answer 5
get a blu ray player with apps, and connect it to a ehernet player, i have one but i have to say if you have a xbox, a ps3, or a wii they all connect to netflix and more ! old dvds dont do that, if you want get an xbox or wii or ps3 they are real cheap . and ps3 coes with blu ray player built in ! but i like xbox better. but if you upgrade to blu ray or ps3 would be better because blu ray players can play youre old dvds as well and it will upscale them too !
hop you get youre netflix i like it, and i love renting blu rays too
answered 3 years, 7 months ago
zombikilla
Denver, Co
-1point
0out of 1found this answer helpful.
Question

does this model have PIP cability - do any LEDs?

asked 4 years, 1 month ago
virg
on 46" Class 6300 Series 1080p LED HDTV
0points
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4 answers
Answers
answer 1
yes, it does and quite readily. make sure to read your product manual, the set up is pretty easy.
answered 2 years, 7 months ago
Jetmec
Orange County, CA
0points
0out of 0found this answer helpful.
answer 2
Yes it does. For example, if you are watching a movie, you can get the unit to do PIP of your favorite channel. It doesn't do PIP while watching regular tv, but, it is what it is.
answered 3 years ago
Skooge1
Chicopee, MA
0points
0out of 0found this answer helpful.
answer 3
This is the quote from the manual: "You can watch the TV tuner and one external video source simultaneously. PIP (Picture-in-Picture) does not function in the same mode." '
answered 4 years, 1 month ago
BPack
0points
0out of 0found this answer helpful.
answer 4
As a matter of fact, the UN46C6300 (along with all the other Samsung LED TVs) will offer PiP.

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Should I be seeing white splotches/glow when the screen is dark?

I notice splotches of LED light (aka white spots/halo/glow) coming from the TV's corners when the screen displays black or dark material. Is this normal? If so, is there a way to reduce this effect?
asked 4 years, 2 months ago
Mattb
on 46" Class 6300 Series 1080p LED HDTV
0points
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3 answers
Answers
answer 1
I'm experiencing the same thing and just called Samsung about the issue. The representative claimed that it can take 2-3 weeks for that to go away with a new TV due to packaging and compression. He also suggested setting the backlighting to 7. I just got mine Friday, so I'll give it a few weeks to see if it gets better. Hope that helps.
answered 3 years, 5 months ago
fbcregan
Iowa
0points
0out of 0found this answer helpful.
answer 2
That is the backlight you're seeing in the corners and top and bottom. Normally its only when the screen is black or whatever you may be watching is dark in color. Not sure how to lessen the effects but it is normal for LED TV's. I see alot of people write about this.
answered 3 years, 7 months ago
drjr1977
CT
0points
0out of 0found this answer helpful.
answer 3
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Change From 60Hz to 120Hz

I have a UN46C6300. When it powers up, it says 60hz in the upper right corner. How do I change to 120hz.
Thanks.
asked 3 years, 9 months ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
0points
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2 answers
Answers
answer 1
I have un46c6300sf. When I use playstation 3 to play a blue ray movie I can't use the zoom 1 or zoom 2
because its locked , I need it to fill the screen.
answered 3 years, 8 months ago
mike5150
sarasota,florida
0points
0out of 0found this answer helpful.
answer 2
This TV is a fully capable 120Hz set and offers the Auto Motion Plus feature that enhances said 120Hz image. This set will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto Motion Plus active. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal and there are currently no consumer devices on the market that will transmit at over 60Hz (excluding some PCs).

-MrSamsung
answered 3 years, 9 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

when the tv powers on, HDMI appears at the top left along with 60hz or 30 hz. What does this mean. I thought this TV was a 120 hz. Thanks

asked 3 years, 7 months ago
rg1853
on 46" Class 6300 Series 1080p LED HDTV
0points
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2 answers
Answers
answer 1
The TV can handle 120HZ, but there is NO device out there right now that pushes that many HZ to the TV. . . that's what i was told, and it seems to be very true !
answered 3 years, 7 months ago
thenewgdfos
Colorado
+1point
1out of 1found this answer helpful.
answer 2
This TV is a fully capable 120Hz set and offers the Auto Motion Plus feature that enhances said 120Hz image. This set will always upscale your 60Hz signal to 120Hz, regardless of any settings you may have active. However, in order to receive the full 120Hz benefit (judder and blur reduction, and frame interpolation), you will need to have Auto Motion Plus active. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box. Coincidentally, the Samsung TVs can only accept a 60Hz signal and there are currently no consumer devices on the market that will transmit at over 60Hz (excluding some PCs).

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
+1point
1out of 1found this answer helpful.
Question

picture

Why does the picture go off for a couple of seconds and then come back on while watching television? I don't know the intervals in which this happens but it does this quite. Sometimes the television will even turn itself off and back on! I don't remember the television doing this when it was new. I just bought it last December so I haven't had it that long.
asked 2 years ago
redgti
Davenport, IA, USA
on 46" Class 6300 Series 1080p LED HDTV
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2 answers
Answers
answer 1
UPDATE YOUR FIRMWARE THRU YOUR LAN , VERY IMPORTANT TO KEEP-UP WITH ALL UPDATES
answered 2 years ago
FIDO
South West Florida
0points
0out of 0found this answer helpful.
answer 2
Thank you for your question. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=347714&modelname=UN46C6300SF

If this didn’t answer your question, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.
answered 2 years ago
SamsungTech42
0points
0out of 0found this answer helpful.
Question

What is the actual refresh rate of the un46c6300.

The spec sheet lists 120hz, but the info button on the remote shows 60hz. Is a setting wrong on my TV?
asked 4 years, 3 months ago
RayOK
on 46" Class 6300 Series 1080p LED HDTV
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1 answer
Answers
answer 1
The processor on the Samsung 120Hz/240Hz units will always display at their respective Hz. Even when the signal is only being transmitted at 60Hz, it will always display at 120Hz/240Hz since the processor is always upconverting the signal. Activating the Auto Motion Plus feature will allow for judder reduction and blurring reduction, depending on what settings you activate. This will enhance your 120Hz/240Hz viewing. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is this model 120HZ or 60HZ? When I turn on my tv, the screen reads 60HZ.

Model 46C6300
asked 4 years, 3 months ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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1 answer
Answers
answer 1
The UN46C6300 is a 120Hz model. The processor on the Samsung 120Hz/240Hz units will always display at their respective Hz. Even when the signal is only being transmitted at 60Hz, it will always display at 120Hz/240Hz since the processor is always upconverting the signal. Activating the Auto Motion Plus feature will allow for judder reduction and blurring reduction, depending on what settings you activate. This will enhance your 120Hz/240Hz viewing. The reason you are seeing the 60Hz in the info box is because the info box only displays the signal’s actual Hz and screen resolution and not the info of the picture on the screen after the TV processes it. Meaning that the 60Hz you are seeing is the signals actual Hz and not the screen’s Hz. Currently there is no way to display the screen’s Hz in the info box.

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

UN46C6300 streaming media

Can this television connect with my iPod touch g3? Wirelessly? If equipped with WIS09ABGN can it access the internet? Can it recognize media on the computers also on the network?
Darn good picture regardless. Thanks.
asked 4 years, 2 months ago
DrGaff
on 46" Class 6300 Series 1080p LED HDTV
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1 answer
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answer 1
Although the C6300 offers AllShare DLNA for media sharing (movie, mp3 and jpeg) between other DLNA devices (Like PCs and some Samsung Cell Phones), all of the shared devices need to be connected to your home network, since they cannot connect directly to the TV. That said, the C6300 does not have access to Internet content such as Internet@TV with Samsung Apps. To find out if your devices are DLNA certified, please contact their manufacturer.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

Ethernet Port

I have Samsung UN46C300SF and I have 1 Ethernet port. It seems this port is useless. The only thing you can use is for info link.

I have an iphone and Samsung has a tv remote for it. Even though I have ethernet port which is connected to my router, app does not work.

My question is, what is this port used for apart from info link. Anything useful or waste of space and money.
asked 4 years, 2 months ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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1 answer
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answer 1
I'm sorry for the confusion. The Ethernet port on the non-Internet@TV units is also used for by the AllShare DLNA feature. AllShare allows you to connect to your PC via home router for media Streaming (movie, MP3, Jpeg).

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

User manual fro series 6 6300 does not match menus that I get

I have a UN46C6300SFXZA and want to experiment with the Auto Motion Plus 120Hz feature, but when I press Menu on the remote, I do not get the 'Picture Options' menu as shown in the User Manual - I have tried all the choices and all the other buttons on the remote but can find no place where I can turn on or off Auto Motion Plus 120Hz.

BTW, this guide shows the specs of this tv to be 60Mz (page 50) although the store and this website assure me that the tv is 120Mz.

Can you point me to a User Manual or other documentation that will match the menu that I see (the first choice on the menu is 'Mode' - no choice for Picture Options -
asked 4 years, 2 months ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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answer 1
The user manual and the menus on the TV should actually be identical. Usually the "Picture Options" option is on the second page of the Picture Sub-menu once you enter the TV's menu. If you still cannot find the menu, please contact 800-SAMSUNG for live assistance.

As far as the 120Hz system goes, the C6300 is a 120Hz panel. The processor on the Samsung 120Hz/240Hz units will always display at their respective Hz. Even when the signal is only being transmitted at 60Hz, it will always display at 120Hz/240Hz since the processor is always upconverting the signal. Activating the Auto Motion Plus feature will allow for judder reduction and blurring reduction, depending on what settings you activate. This will enhance your 120Hz/240Hz viewing. The reason you are seeing the 60Hz in the manual is because the unit can only accept a 24Hz or 60Hz signal, then it will upconvert the signal to 120Hz. Meaning that the 60Hz you are seeing is the signals' actual Hz and not the screen’s Hz.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

wifi and internet

I would like to wifi stream live internet video via the pc to tv with the link stick. Is this possible? The literature is limited on this issue. I am interested in open internet surfing not just the samsung apps feature. Any experience on this topic is appreciated.
asked 4 years, 3 months ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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1 answer
Answers
answer 1
All internet content is aggregated through the Yahoo! widget system or the Samsung Apps Engine (2010 models only) on the TVs. That said, there is no actual browser on the TVs and online media will not be able to be streamed from your PC (only saved media on your HDD can be streamed to the TV).

-MrSamsung
answered 4 years, 3 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Audio out through a USB?

Hi, I have a sound system that has USB and a headphone jack for audio input. I'd like to know if its possible to use one of the USB ports on this TV to get audio to my sound system.
asked 4 years, 1 month ago
Wooooolf
Chicago, IL
on 46" Class 6300 Series 1080p LED HDTV
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answer 1
Although most of the Samsung TVs have two different ways to connect a sound system (optical, Analogue RCA); unfortunately, none of the Samsung TVs offer audio output from the USB ports.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
0points
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Question

Is there an app to allow video phone calls via skype?

asked 4 years ago
Anonymous
USA zip 60189
on 46" Class 6300 Series 1080p LED HDTV
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Answers
answer 1
Unfortunately, the UN46C6300 does not offer internet connectivity, and therefore does not offer Skype access. The LED C7000 and C8000 will offer both Internet@TV and the Skype application.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Can I turn info square off when I am changing channel?

asked 4 years ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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answer 1
Unfortunately, at this time, the infobox cannot be deactivated.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
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Question

Can this television UN46C6300 connect to the internet via the HT-BD8200?

asked 4 years ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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answer 1
In order to connect your TV to your home network for File Sharing (since the C6300 does not offer internet connectivity), you will need a separate connection. None of the Samsung TVs offer network sharing with secondary devices. You will need either a hard wired ethernet connection or wireless connection with the Samsung Linkstick to your home network.

-MrSamsung
 
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LinkStick Wireless USB 2.0 Adapter
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answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

After I updated my TV to 1006.1 software version the non HD image is shaky. What should I do?

After I updated my TV, UN46C6300SF, the software to 1006.1 version the non HD image is shaky.
How can I fix it? What should I do? Can I go back to the previous version?
asked 3 years, 11 months ago
Anonymous
Chicago
on 46" Class 6300 Series 1080p LED HDTV
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Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
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Question

Power consumption

What is the power consumption in watts?
asked 4 years ago
Anonymous
on 46" Class 6300 Series 1080p LED HDTV
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answer 1
Although I may not have the wattage numbers readily available to me (since daily usage varies from owner to owner depending on settings and content), I can say that most all current generation Samsung TVs are EnergyStar4.0 compliant. This ensures the best possible performance with minimal power usage.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
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Question

Is it normal for a slight glow in dark scenes in the corner

We just got a new C6400 and in dark scenes there is a slight glow in the left and right corners, presumably form the LED sidelit area. Is this normal?
asked 3 years, 10 months ago
OSUSamsung
on 46" Class 6300 Series 1080p LED HDTV
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Answers
answer 1
I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
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Question

LED convential TV meter

What does this indicate? Does this show the life left on the LED screen?
asked 3 years, 10 months ago
DPM309
on 46" Class 6300 Series 1080p LED HDTV
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answer 1
This meter actually indicates how much power the TV is using and drawing in comparison to a conventional LCD TV. This meter is only for informational purposes.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
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