Looking for Answers about samsung UN40ES6100F?

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We recommend you delete and reinstall the HBO GO app. (You might also cycle the power of your Blu-ray player after uninstalling before you reinstall it).

1. Launch Smart Hub and wait for it to load.
2. Press the yellow letter C button on your remote to enter Edit Mode. An edit bar displays on the bottom of the screen.
3. Using the navigational arrow buttons on your remote move to the App you want to delete and press enter. A green checkmark will appear to the left of the App.
4. Using the bottom arrow on your remote move down to the Edit bar and then scroll right until Delete is highlighted and press enter.
5. A confirmation prompt displays, highlight yes and then press enter. The selected Apps will be deleted and a confirmation message will display.
6. Press the yellow letter C button on your remote to exit Edit Mode.

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We also recommend you review this article for more information.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=411216&modelname=UN40ES6100F

The Samsung Online Support Team

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Based on our research, for a normal HDTV mount, you would need four M6 screws to mount your TV. The VESA screw holes specs are 200 X 200 mm.

For an ultra-slim HDTV mount, you would need four M8 screws to mount your TV. The VESA screw holes specs are 400 X 400 mm.

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The Samsung Online Support Team

If the user can not update Flash, will Samsung do it from time to time?

The Logitech K400 wireless touch keyboard works with Samsung LED TV model #UN40ES6100. It's great because the keyboard and mouse (touchpad) are integrated. Just plug the unifying receiver into a USB port on the TV, turn on the keyboard, and you should be good to go. Keep in mind that the keyboard only works with the Web Browser. You will still need to use the TV remote to navigate with Netflix, Pandora, etc.

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We apologize for the delay in contacting you regarding this issue. We suggest you go to the Network Status screen (of the Network Menu) and wait about 5 minutes, then go to Smart Hub and launch Netflix. This will allow the TV to properly obtain the ESN # from the server that controls the DRM (Digital Rights Management).

We would also suggest you apply a recent firmware update that was released on 5/15/2012. Please reference the following article on how to check for firmware updates using the device menus.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=2157&prd_ia_cd=N0000058&map_seq=37536

If all else fails, we recommend a factory reset of the TV. You can refer to the following article on how to do this.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5306&howto_guide_step_no=1&prd_ia_cd=N0000058&map_seq=31175&regDt=&model_name=&type_ia_cd=&page_gb=M&subtype_ia_cd=&row_index=&rel_cont=

If you have any additional questions, we suggest your refer to your product manual or the product support page on our website, where you'll find a comprehensive troubleshooting guide, product support videos, FAQs and How-Tos, as well as manual, driver & software downloads.

http://www.samsung.com/us/support/owners/product/UN40ES6100FXZA

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The Samsung Online Support Team

same here but i did it through my home network and it worked. we have the same set, there is a new new firmware , try it on the home network .

I have a RocketFish USB wireless keyboard and mouse combination. I plugged the USB dongle into the USB port. Turned on the keyboard and mouse and my UN40ES6100 TV detected the mouse and keyboard. This works great. The soft keyboard for use with the Samsung Remote is hopeless.

RocketFish Model number: RF-CMB02 (MorFE4UL and KBRF04U00.

Already checked apps for specific device and they are suppose to be on my TV 40" Class (40.0" Diag.) LED 6100 Series Smart TV
http://www.samsung.com/us/appstore/browse

Yes, you can! Press the Menu button on your remote (make sure it is in TV mode), then scroll down to the System menu and press the right arrow to enter the menu. Now scroll down until you reach the General settings and press the enter button (in the center of the arrow buttons). Scroll down again until you reach Sound Feedback and press enter again. A pop-up menu appears with your choices of Off, Low, Medium and High (Medium is the default setting). Scroll to the volume you would like, press enter, and you're all done. Press the exit button to close the menu.

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Here is a list of the TV models that are currently compatible with the HBO GO app.

http://www.samsung.com/us/appstore/app/G00001472450-compatible

If you would like to view a list of what apps are available for your TV, open the link below and if you are not immediately prompted to choose your Samsung model from the tiered drop-down menu, click "Show Apps for a Specific Device", select your model and a list of the apps currently available for your device will be shown.

http://www.samsung.com/us/appstore/browse

We cannot speculate on unreleased software updates to various Samsung products. We suggest that you consider following @samsungtweets and @samsungsupport on Twitter, or liking the Samsung USA page on Facebook for future product and software announcements.

https://www.facebook.com/SamsungUSA

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The Samsung Online Support Team

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The version of Adobe Flash Player can not be updated manually. We recommend you review the following support article for more info on the TV's web browser.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406298&modelname=UN40ES6100F

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The Samsung Online Support Team

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We recommend you review the following support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168699&modelname=UN40ES6100F

If the issue persists, we recommend you perform a factory reset of your TV.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168291&modelname=UN40ES6100F

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The Samsung Online Support Team

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A full list of accessories for this television are listed in the link below:

http://www.samsung.com/us/video/tvs/UN40ES6100FXZA-accessories

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The Samsung Online Support Team

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We recommend you perform a factory reset of your TV.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168291&modelname=UN40ES6100F

Once that's complete, we recommend you make sure your TV has the latest firmware installed.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168699&modelname=UN40ES6100F

If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the product model code, serial number and your contact info.

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The Samsung Online Support Team

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We apologize for the inconvenience this has caused you. We have been informed that a recent Smart Hub outage is now resolved. Please power cycle your TV and try to access Smart Hub again. If the issue persists, we recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team

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We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team

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We recommend you work through remote troubleshooting to rule out the remote as a possible issue:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168745&modelname=UN40ES6100F

Additionally, we recommend you reset the sound to factory default:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=119044&modelname=UN40ES6100F

If the issue persists, we recommend a factory reset of the TV:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168291&modelname=UN40ES6100F

If all else fails, we recommend you file a service request:

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team

It may be that your PC goes into Standby mode and, thus, the files become inaccessible. Try turning off sleep or standby mode on your PC.

If this didn’t answer your question, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Thank you for reaching out to Samsung.

Unfortunately this app is not available for your model. Please check back to our App Store for updates: http://www.samsung.com/us/appstore/browse

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The Samsung Online Support Team