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UN40EH6000F

Customer questions and answers for
UN40EH6000F

Customer questions and answers:
21 Questions
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19 Answers

Customer questions and answers for samsung UN40EH6000F

Question

How do I connect my iPad so that I can view photos

I want to view photos from a flash drive, camera or my iPad.
Tags: miscellaneous
asked 1 year ago
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Elainest
Charlotte, NC, USA
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
You can try connecting up your device by USB. Here's the process:

1. Turn on your TV.
2. Connect a USB device containing photo, music, and/or movie files to the USB jack on the back of the TV. A pop up window appears.
3. Press the MEDIA.P button on your remote. The Media Play menu appears.

However, there are multiple guidelines for ensuring that your media works on the TV. Please consult your manual on pages 8-9 at the link provided: http://downloadcenter.samsung.com/content/UM/201204/20120404171351351/[UE6000-ZA]BN68-04500A-00-ENG_web_0404.pdf

Also, understand that it is unlikely that your iPad will work. This is not a limitation of the TV. Rather it is limitation of the iPad, due to the product's design intentions. If you have any further questions, please feel free to contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.
answered 1 year ago
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SamsungTech42
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Question

How do I hook my laptop up to this TV?

My laptop only has a USB connection.
Tags: setup & installation, miscellaneous
asked 1 year ago
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Kar1
Kentucky, USA
on UN40EH6000F
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answer 1
If you are wanting to hook your laptop into the TV to use the TV as a monitor, it will not work with just USB.
http://bit.ly/SamsungTVasMonitor

But there is an option to do media sharing:
http://bit.ly/SamsungStreaming

Thanks for choosing Samsung!
answered 1 year ago
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SamsungTech13
-1point
0out of 1found this answer helpful.
Question

How to get the best picture?

I have a Verizon Fios HD box and I do not believe I am getting the best picture I can out of the TV. Is there something I have to do with the cable box or with the TV? Also I have a Xbox connected and want to know how to get the best picture out of the TV while playing.
Tags: display, miscellaneous
asked 11 months ago
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VicO
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
Thank you for contacting Samsung.

As long as you are using an HDMI connection for both devices, you should be fine. Short of any aftermarket calibration tools or recommended picture settings you may find online, HDMI is currently the highest standard for connecting any external devices to your TV for the best audio and picture quality.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 11 months ago
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SamsungTech73
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Question

HDMI VERSION for SAMSUNG LED un40eh6000 series

Hi What HDMI version supported for LED un40eh6000 series. I mean HDMI 1.3 or HMDI 1.4 or HDMI 1.4a or HDMI 1.4b.

Is this TV support sourround sound system. Do I need speacial Surround sound system receiver for this TV.
Tags: setup & installation, display, audio, product specs
asked 10 months ago
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SAMsamsung
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
Thank you for contacting Samsung. The hardware is compatible with HDMI 1.4; however, none of the features of 1.4 are supported on this product. I hope that's not confusing. However, I can definitely say that your TV supports surround sound. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 10 months ago
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SamsungTech42
-2points
0out of 2found this answer helpful.
Question

How to resolve powering off after 2minutes...

TV just powers off by itself after about 2min. I checked the Sleep Timer and ECO mode already.....LED42" TV
asked 8 months ago
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Anonymous
on UN40EH6000F
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answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=347714&modelname=UN40EH6000F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 8 months ago
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SamsungTech42
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Question

Can I turn off the internal speakers on my 40" LED TV?

Tags: audio
asked 5 months, 4 weeks ago
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MRL0329
Canton,Oh
on UN40EH6000F
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1 answer
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answer 1
Thank you for contacting Samsung.

We recommend you review the following support article:

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=8375&prd_ia_cd=N0000058&map_seq=58249

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 5 months, 3 weeks ago
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SamsungTech73
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Question

Where is the "favorites" button on my new 6000 series remote?

Tags: miscellaneous
asked 4 months, 1 week ago
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MickeyC
Ga
on UN40EH6000F
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answer 1
Thank you for contacting Samsung.

We have just looked at the remote that comes with this model and there is no "favorites" button. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 4 months, 1 week ago
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SamsungTech73
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Question

How do I hook up dvd, vcr to tv I have a dvr from optimum cable

Tags: setup & installation
asked 3 months, 2 weeks ago
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DOVERJOE
DOVERJPLAINS, NY
on UN40EH6000F
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1 answer
Answers
answer 1
Thank you for contacting Samsung.

We recommend you review the following support article. You will find instructions on how to connect a wide variety of devices to your TV.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=154733&modelname=UN40EH6000F

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 3 months, 2 weeks ago
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SamsungTech73
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Question

why does the web browser stops unspectedly?

when i'm using the web browser after 5 minutes, i got a message saying that the web browser has stopped unspectedly. this issue is very anoying cuz it doesnt let me use the browser for anything.
Tags: firmware, networking, maintenance
asked 8 months ago
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Anuvis
NY
on UN40EH6000F
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answer 1
Thank you for contacting Samsung. Here's an article that explains the limitation of the browser: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=406298&modelname=UN65ES8000F&modelcode=UN65ES8000FXZA

However, to clarify for other people, this model doesn't have a browser or an apps platform. So you must have a different model than the one you posted under. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 8 months ago
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SamsungTech42
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Question

Why does my ccreen goes blank?

While watching TV the screen goes blank and displays the info screen. Then the picture comes back and the info screen goes away. It is brief but something is wrong. I tried to reload the firmware but it would not reload the same version.
Tags: miscellaneous
asked 8 months ago
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LuvDoc204
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
Thank you for contacting Samsung.

We recommend you perform a factory reset on the TV.

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168291&modelname=UN40EH6000F

We also recommend you check to make sure all your AV cables are securely connected. If the issue persists, we recommend you file a service request.

http://www.samsung.com/us/support/service/request

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 8 months ago
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SamsungTech73
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Question

My tv is a 1080-120---when I turn the tv on it gives the time and 720-60--why is this?

Tags: product specs
asked 6 months ago
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lynncelia
Pinckneyville, IL, USA
on UN40EH6000F
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1 answer
Answers
answer 1
Thank you for contacting Samsung. Your TV displays what the input it's getting from the source. In this case, whatever you're viewing is providing 720p/i. For the 60 part, the United States standard broadcast signal is 30 frames per second. Each frame is made up of two interlaced frames, 60 interlaced frames form the standard 30 frames per second. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 6 months ago
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SamsungTech42
-1point
0out of 1found this answer helpful.
Question

If the red power light is on does this mean the tV is turned on or off?

Tags: how to use
asked 1 year, 2 months ago
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Dave214
Denver, CO, USA
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
Off
answered 1 year, 1 month ago
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Pave3e
Scottsville, VA 24590, USA
+1point
1out of 1found this answer helpful.
Question

what is my remote code for programming the cable?

Tags: setup & installation
asked 11 months ago
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mima2665
on UN40EH6000F
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0out of 0found this question helpful.
1 answer
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answer 1
Thank you for your question. If you have a universal remote from another manufacturer and you want the code number to use on that remote to operate a Samsung product, you must contact that manufacturer for the code number. Samsung cannot provide the codes for other manufacturer's remotes.
answered 11 months ago
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SamsungTech42
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Question

Source input

Everytime the tv is turned on there is an onscreen message for about 2 seconds that says no signal and then asks me to check the source input. After 2 seconds the picture appears - the tv is connected to a cable box via HDMI. Is this a factory default?
Tags: power
asked 10 months ago
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CAlley
San Francisco
on UN40EH6000F
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answer 1
Thank you for contacting Samsung!

This occurs when it takes your cable box begins to initialize after starting up. Make sure that you have a 6ft. or less length HDMI cable, as longer cables will get signal degradation, unless you have a high end cable.

Thanks for choosing Samsung!
answered 10 months ago
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SamsungTech13
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Question

Source input

Everytime the tv is powered on an onscreen message appears for about two seconds saying no signal and asking me to check the source code and then the pic appears. The tv is connected to a cable box via HDMI and the cable as well as the cable box have been replaced with new equipment. Is this a default setting and can I change that setting? Thanks
Tags: power
asked 10 months ago
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CAlley
San Francisco
on UN40EH6000F
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0out of 0found this question helpful.
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Answers
answer 1
Thank you for contacting Samsung.

When you are powering on the TV, is the cable box already powered on? If not, this is why you might see the brief onscreen message that says "No Signal." Also, modern TVs take a few seconds longer to power on, so there may be a brief moment where the TV is detecting the signal from the cable box.

We also recommend you review this support article:

http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=146947&modelname=UN40EH6000F&modelcode=&session_id=QTmBr8206nLvrMmqSnxkznvsjvyt4VGLnyc1YM1vHkknprHPDBLy%211563613049%21-2054320912%211343137345813

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 10 months ago
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SamsungTech73
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Question

How do you know when to use "Native" or "Auto" when adjusting Color Space?

Tags: setup & installation
asked 10 months ago
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Vince8
Florida, USA
on UN40EH6000F
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answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00000466&fm_seq=634

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 9 months ago
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SamsungTech42
-1point
0out of 1found this answer helpful.
Question

How do I delete this TV from the My Accounts page? I picked the wrong TV to register by accident.

asked 1 year, 1 month ago
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alrank
WI
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
Thank you for contacting Samsung.

We apologize for the delay in addressing your question. At this time, you cannot delete the entry from your My Accounts page. You should go ahead and correctly register your device if you have not already done so.

http://www.samsung.com/us/support/account/regist

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 1 year ago
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SamsungTech73
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Question

Turning on 240hz on un40eh6000

How do you turn on the 240hz on this model? The default seems to be 120hz?
Tags: display
asked 7 months ago
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Xyain
on UN40EH6000F
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answer 1
Thank you for contacting Samsung.

This TV is always refreshing at 240hz, but the incoming signal may not be 240hz, so what appears on screen is the data representative of that particular signal.

Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 7 months ago
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SamsungTech73
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Question

can you hook up an IPod to the un40eh6000 tv

Tags: product specs
asked 7 months ago
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VPshoper
Villapark,Il.
on UN40EH6000F
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0out of 0found this question helpful.
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answer 1
Thank you for contacting Samsung. We'll be happy to assist you with your problem, but we'll need more information to answer your question. Please contact us at qasupport@sea.samsung.com and what model device you're connecting and how you intend on attempting to connect it. Thank you for being a Samsung customer!

The Samsung Online Support Team
answered 7 months ago
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SamsungTech42
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Question

DOES THE TV STAND ROTATE ON THIS MODEL?

Tags: miscellaneous
asked 11 months ago
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WET20
on UN40EH6000F
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