Thank you for your question. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=347714&modelname=UN32EH4050F

If this didn’t answer your question, please contact us at 1-800-SAMSUNG, or if you want to come through a social media channel, we have a couple options for you:

If you have a Twitter account, go here or to this URL:
http://twitter.com/#!/samsungsupport
Having a transaction number or model number and serial number handy ahead of time will be helpful.

If you have Facebook, go here to this URL:
http://www.facebook.com/SamsungSupport
Click on the "Support Form" button.

Staff

answered 11 months ago

Username

SamsungTech42

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Question

There was NO registration form in the box.....

Tags: miscellaneous

asked 9 months ago

Username

WiseW

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung. I'm sorry that you anticipated that. However, you can register your device here: http://www.samsung.com/us/support/account/regist/UN32EH4050FXZA

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech42

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0out of 0found this answer helpful.

Question

Playback of USB video files quits before end of video

I have a couple of videos on a USB stick that are over 100 minutes long. When I play either of these files they stop playback and jump to the next video at around 95 minutes into the playback.

This cuts off the end of the movie.

My young son became very upset when his movie quit just as the movie was reaching it's apex.

Tags: miscellaneous

asked 8 months ago

Username

JubalH

Long Beach, CA, USA

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung.

We recommend you review the supported video formats on page 10 of the product manual. Even though the files may be playing fine up until the last few minutes, it could be an issue with the specific file's encoding.

We also recommend you check and make sure the TV has the latest firmware:
http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=168699&modelname=UN32EH4050F

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 8 months ago

Username

SamsungTech73

-1point

0out of 1found this answer helpful.

Question

model number

How come the online registration page doesn't list model
UN32EH4000FXZA on the drop down menu?
I was forced to select the closest which is UN32EH4050FXZA.

Tags: product registration

asked 1 year, 2 months ago

Username

raysim52

-1point

0out of 1found this question helpful.

1 answer

Answers

answer 1

I'm sorry for the confusion, but I have provided the proper support page for the EH4000 below. Please click on the "Register Now" button in the middle of the page to properly register your TV. Please have the TV's serial number ready to be input.

http://www.samsung.com/us/support/o...

-MrSamsung

Staff

answered 1 year, 2 months ago

Username

MrSamsung

Samsung HQ

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Question

Can a DVD player with component cable connect to the samsung tv via the HDMI inputs?

I have the tv hooked up to my cable provider using the component/av in on the rear of the tv. It has HDMI inputs, but my DVD player only has component video outs. Can I get an adaptor to hook up the tv and dvd player?

Tags: setup & installation

asked 9 months ago

Username

KLK8758

Henderson, NV, USA

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung.

Does the cable box not have an HDMI input? Since your DVD player only offers component inputs, we recommend you connect the cable box via HDMI if you have the option. If not, an adapter/converter would work, but they aren't cheap. Samsung does not make one, so you will need to check with your local electronics retailer or online. We also suggest you review this comparison article.

http://www.samsung.com/us/article/hdmi-vs-component-cables

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

Question

how do i remove a registered product?

i entered twice by mistake

Tags: miscellaneous

asked 9 months ago

Username

MRJR

Wharton, NJ, USA

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Thank you for contacting Samsung.

At this time, there is not a way to remove any registered items from your online account. Please know that Samsung is aware that customers wish to have the ability to remove any registered products they no longer own from their accounts. At this time, the only recommendation we can you make would be to delete the account associated with the products have registered and create a new one.

Thank you for being a Samsung customer!

The Samsung Online Support Team

Staff

answered 9 months ago

Username

SamsungTech73

0points

0out of 0found this answer helpful.

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