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Customer Questions & Answers for
UN32D4003BD

Customer Questions & Answers:
53 Questions
 | 
25 Answers

Questions & Answers for samsung UN32D4003BD

Question

My new Samsung tv (UN32D4003BDXZA) will not transfer the sound control over to my DirectTV remote.

The channel changed to the remote, and the tv works fine otherwise. I went through about 20 different codes with DirectTV and none of them work -yet the channels did change over to the DirectTV remote. What is the problem? Did I get a bad tv? Do I need to exchange it? What is the solution?
asked 2 years, 7 months ago
Nickname42
Iowa
on UN32D4003BD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Due to some manufacturers using different codes for their IR remotes, Samsung does not offer universal codes or support for these remotes. In order to find out your remote’s code for our Samsung TVs, it is best that you contact your remotes manufacturer for further details.

-MrSamsung
answered 2 years, 7 months ago
MrSamsung
Samsung HQ
+1point
1out of 1found this answer helpful.
Question

how can I make this model WiFi?

I want to receive NetFlix streaming video through my wireless modem
asked 2 years, 6 months ago
JoePh
on UN32D4003BD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Unfortunately, I currently do not have any information on Samsung Apps or Smart TV being added to the 2011 and earlier models that do not offer said features.

Thank you for the opportunity to assist you,

-MrSamsung
answered 2 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Not Available Message?

"Not Available"
TV displays this message and doesn't respond to remote or power button. TV must be unplugged to be turned off and message reappears after restarting.
asked 2 years, 5 months ago
Oracle
on UN32D4003BD
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. Before contacting support, you could also try performing a firmware update and see if that solves your issue. Please have your device’s exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 2 years, 5 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

how do I connect the tv to my sound system

there appears to be no audio out on tv
asked 2 years, 11 months ago
Anonymous
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

what are the air tv standards supported (NTSC, PAL-B, PAL-N, etc)?

my tv set does not display colors when receiving air tv (Montevideo, Uruguay, local tv is PAL-N)
asked 2 years, 11 months ago
eco019
Montevideo, Uruguay
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do I plug in a dvd player? dvr takes up everything.

samsung un32d4003bd
asked 2 years, 9 months ago
daadaa
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

regarding picture size in samsung led 32 4003 tv h ow to fix to fit screen size

in the menu tools its not enabled
asked 2 years, 9 months ago
tabiboy
ksa
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Does the standby mode light stay on all the time after turning off TV?

32" LED UN32D4003BD
asked 2 years, 8 months ago
chooseygem3
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Will this wall mount: http://www.samsung.com/us/video/tvs-accessories/WMN2000AX/ZA work with my tv http://www.samsung.com/us/video/tvs/UN32D4003BDXZ ?

The website compatibility says it will not work but the there are no other wall mount options specified.
asked 2 years, 8 months ago
solarhawke
Florida
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How in the world do you hook up a Wii without having to disconnect the cable everytime

This is most annoying..Is it possible to purchase an item that will allow cable and Wii together???
asked 2 years, 8 months ago
TinkerO
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I can't get my laptop to work with the tv through HDMI cable

My laptop recognizes the tv but the tv doesn't recognize my laptop.
asked 2 years, 8 months ago
Fideo
Chille
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

UN32D4003BDXZA - Where is the current firmware version located in this TV?

Could not find the excellent 'F/W Upgrade Method by USB' instructions on your site as are given for my BD-D5100/ZA Blu-Ray player.
asked 2 years, 7 months ago
rdetamor
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do u hook up two flat screen tvs

asked 2 years, 7 months ago
sheem
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

firmware upgrade

there is a firm ware upgrade to this model,how do i find out what firmware i presentely have in the tv.????
and if it is not the latest how do i install the latesest,i know i have to put it on a usb drive,but i dont know what to do with it????
thank you
asked 2 years, 7 months ago
mark40y
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Why aren't pictures as clear as in store? Why are there shadows behind objects & words on screen?

asked 2 years, 7 months ago
henley1990
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

I just bought the TV and the firmware is 10107

I just bought the TV and the firmware is 10107 the only firmware on the website is 1007. Is this version newer and should I install it?
asked 2 years, 7 months ago
Phil07
NH
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how do I connect cable box, dvd and tuner to this tv?

asked 2 years, 7 months ago
roubee
usa
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

How do you add exterior speakers?

can't find in manual
asked 2 years, 11 months ago
Anonymous
Tampa
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

i turn on the tv for the first time and its just black screen i press menu nothing happens ?

asked 2 years, 9 months ago
momo88
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

why do I only see one

I have just registered my second 32" LED why do I only see one on my asset screen
asked 2 years, 9 months ago
Wawe
Blythewood, SC
on UN32D4003BD
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
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