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Customer Questions & Answers for
32" Class 5000 Series 1080p LED HDTV

Customer Questions & Answers:
100 Questions
 | 
75 Answers

Questions & Answers for samsung 32" Class 5000 Series 1080p LED HDTV

Question

Is the 32" LED recommended for motorhome/rv use?

asked 4 years, 5 months ago
went2dw
Florida
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I consider this TV perfect for an RV if used at night. The power save drops the brighness down and therefore the power drain on the RV as lights are turned OFF. You must install this in an area that doesn't have excessive vibration and must within 15 degrees of veritical orientation. I also bought the sound bar (model number contains 450, but don't remember the rest of the number) and mounted that at the top of the wall, above the TV. I used the optical cable supplied with the sound bar to connect to the TV but is only 6 feet long, which was OK for my mounting. However I was going to mount it to cabinets directly above the bed, but I would need to purchase about a 15 Ft audio, optical cable. I mounte it upside down also to make the existing cable reach. That reverses the left and right speakers, which is fine for now. I don't use the subwoofer as it takes up floor space and I don't want to disturb neighboring campers. It is easy to remove the audio system for in house, when not traveling. Also, I made the TV mount so it would be easy to remove the TV and take it in the house when not RV'ing.

I'm extremely happy with this combo. PS - for now I use a portable DVD player to provide the picture. In the future I will get a Blu-Ray player.
answered 4 years, 3 months ago
rolfe
San Diego
0points
0out of 0found this answer helpful.
answer 2
YES, IF THERE ARE NO WINDOWS!
answered 4 years, 4 months ago
NILEQUEEN
STL
0points
0out of 0found this answer helpful.
Question

what is the power comsumption of un32c5000 led tv?

asked 4 years ago
toto
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
None power saving mode only uses 20-30 watts.
In Eco Sensor mode with min Backlight 0 get 1 to 10 watts.
Mine is set to Eco Sensor with Backlight 10 and gets 10 to 18 watts.

Compare this to normal LCD lighting 60 to 100 watts, CRT 110 to 130, Plasma 250 to 320 watts. Using 32 inch for all comparisons.
answered 3 years, 11 months ago
Johno
USA
+1point
1out of 1found this answer helpful.
answer 2
Although the wattage and amperage numbers are not readily available (since daily usage varies from owner to owner depending on settings and content), I can say that most all current generation Samsung TVs are EnergyStar4.0 compliant. This ensures the best possible performance with minimal power usage.

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

How do I program my samsung t.v. remote to work a sony dvd player

asked 3 years, 11 months ago
jimmyz
oakland ca.
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Not possible.
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
answer 2
Although a universal remote would be much easier to set up in this fashion, the Remote that comes with the TV can only be used with the TV itself. If you have Samsung devices that offer Anynet+ (HDMI-CEC) connectivity, then you may be able to use your one TV remote to control said devices without having to program anything.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What are the reasons to install new firmware

Where can I read about the improvements
asked 3 years, 10 months ago
rreily
USA
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
The reasons to use firmware: picture quality issues, sound quality issues. (all channels and sources)
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
answer 2
Most firmware updates resolve software bugs that have been discovered post launch. If you are not experiencing any problems with your TV you may not need the firmware update. Firmware updates can be found in the Download Center in the Support section of the website and will include a short description of what the Firmware does.
answered 3 years, 10 months ago
Josephs
0points
0out of 0found this answer helpful.
Question

Is the UN32C5000QFXZA internet capable as per the owners manual

I am trying to use a WIS09ABGN LAN adapter as per the owners manual and TV won't connect to network
asked 3 years, 10 months ago
anralad
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
You have to go to network setup in menu. make sure to run the network test and see where the failure is.
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
answer 2
Your TV cannot connect to internet sites. Your TV has networking capabilities to connect to your home network and stream media from DLNA and Allshare devices to your TV. The TV does not have a browser so it cannot connect to any specific websites and does not have the hardware to use apps or widgets. I have included our How-To video on connecting your TV to your home network with the wireless Linkstick.
Video(s)
(click to see the video)
answered 3 years, 10 months ago
Josephs
0points
0out of 0found this answer helpful.
Question

Picture too wide

part of the picture on the left and right is beyond viewing. I've tried all modes.
asked 3 years, 10 months ago
krpaint
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
hit p size buton on tv remote. make sure it says 16:9 ratio. if it does, this is full screen. and you will need to call cable provider.
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
answer 2
I would be happy to help you out with this. In order to change the aspect ratio (screen size), you will want to head into the TV's menu, then to the picture sub-menu. Once there, head into the "Picture Options" option. Within that option, you will see the "Size" adjustment. Clicking into that will allow you to change the picture size of the screen. I would also suggest adjusting the aspect ratio of the signal on the 3rd party device that is connected to the TV.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

60HTZ or 120HTZ

Everywhere that I look they advertise this set as a 60HTZ set. Yet under the specs on your site it says that it is Auto Motion Plus 120HTZ. Is this something different than the typical refresh rate that I am thinking of? What is the deal?
asked 4 years, 6 months ago
jquanmusic
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
It is 60 Hz. If you want better, spend several hundred more and get the UN32C6300.
answered 4 years, 3 months ago
rolfe
San Diego
0points
0out of 0found this answer helpful.
answer 2
I'm sorry for the confusion. The C5000 series TVs are only 60Hz capable. For Samsung LED TVs taht offer higher then 60 Hz, please have a look at the C6000 (120Hz) series and the C7000 series and higher (240Hz).

-MrSamsung
 
Products from my answer
55" Class 6300 Series 1080p LED HDTV
 
 
 
55" Class 7000 Series 3D 1080p LED HDTV
 
 
 
 
 
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

can I connect this Tv to my computer?

My computer has hdmi & DVI connectors, how should I connect it.

Is my picture going to be to grainy on programs like Word & Excel, since the computer is capable of higher resolutions and I'm only going to be able to be on 1920X1080.

I will appreciate your help on this, since I'm ready to purchase it, if it is available.
asked 4 years, 6 months ago
biruta619
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Great question! There are three ways to connect your PC to your UN32C5000: monitor cable, HDMI to HDMI or HDMI to DVI.

Although all of these connections are easy to hook up, the PC monitor cable is the most common. To connect it this way, just use a standard PC monitor cable to connect from the monitor out of your PC to the PC input on the TV. Some adjustments to the PC's resolution is required.

If your PC offer HDMI out, I would highly suggest using this connection, since it is a basic plug-n-play connection (meaning almost no adjustment is needed on the TV or PC)

HDMI to DVI is almost the same as straight HDMI, but in this case, you will want to connect the DVI end of the cable to the PC (if available) and the HDMI into the TV. This is also considered a plug-n-play connection.

As far as the quality, 1920X1080 is a pretty high resolution, with many newer computer monitors only able to achieve 1920X1080. That said, I can only assume that the resolution will not cause your picture to be grainy or distorted (my own Samsung TV is connected to my PC via HDMI, and the resolution is at 1920X1080 and all of my content looks perfect).

-MrSamsung
answered 4 years, 6 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Power Indicator Light

Here is a question just to satisfy my curiosity. I unnderstand that the power indicator light for this TV stays lit (red) in the stanby mode. The first few times I used the TV, with a standard definition satellite box connected via the antenna cable connection, the indicator light turned blue while the TV was on. I recently switched to a high definition satellite receiver, connected HDMI to HDMI, and the indicator light no longer lights up as blue while the TV s powered on. The TV works fine, I'm just wondering if this is something to be concerned about. Thanks.
asked 4 years, 5 months ago
stmiller
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Not at all, this is normal operation for your TV. The Blue light that was on is directly connected to the coax connection. this has been done to allow you, the user, to know at a glance that the TV is on the coax source.

-MrSamsung
answered 4 years, 5 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

can I get the multi-pronged 7 series stand with the 5 series tv?

asked 4 years, 2 months ago
psebastian
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Unfortunately, the stands for the different Samsung TVs are not interchangeable and each series only offers one type of stand that already comes with the TV.

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

I'm about to buy a Samsung UN32C5000 LED 32 inch TV. Is there or will there be an Ultra Slim wall mount for this model?

I understand that the Samsung WMN1000B Ultra Slim wall mount is not compatible with the UN32C5000.
asked 4 years, 1 month ago
Anonymous
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although I do not have any information on any new wall mounts; unfortunately, it seems that neither of the Ultra Slim Wall mounts currently available will be compatible with the UN32C5000.

-MrSamsung
answered 4 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Display resolution of PC input (D-sub)

I am looking for a wall display that must be run from the PC input (D-sub) which supports 1920x1200. I know that through HDMI this display will support this resolution but will it work via the VGA/PC input (D-sub) input?
asked 4 years ago
Anonymous
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Since the Panel is a 1080p panel, the HDMI, component and VGA inputs will be compatible with the highest resolution available (1920x1080@60Hz).

-MrSamsung
answered 4 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Your tv's that support video running off a USB device, will they support a video loop?

USB/Video
asked 3 years, 11 months ago
Richafix
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
It does support a video loop. But, the problem I am running into is the menu pops up every time the video loops. So, if you have a 3 min video set to loop you will see the menu every 3 minutes. Also you will need to look up what kind of video formats are supported. From my experience it likes WMV and MP4 with mpeg4 codec. It didn't like MP4 with h.264 codec for some reason. HandBreak will fix most video conversions.
answered 3 years, 6 months ago
aholstein
Atlanta, GA
0points
0out of 0found this answer helpful.
Question

How to use the wireless dongle

I have plugged in the wireless dongle and have connected to my wireless router successfully. Now how do I connect to the internet on my TV?
asked 3 years, 11 months ago
CrashCraft
24251
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps or any other internet content, it can access internet content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing). The C5000 also allows you to access content from a DLNA device (PC, Cell Phone, Etc.) through a home network with the AllShare DLNA system on the TV.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there a way to change the audio mute display?

The display of the muted speaker going up and down the left side of the TV screen is a terrible design. If there is no way to change/eliminate this we may take the TV back to the store while we still can. It it very annoying as we use the mute a lot during sporting events and commercials. Thanks for your prompt reply
asked 3 years, 11 months ago
oles
West Linn, OR 97068
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
There is no way to change the display of mute on this tv. and i dont think on any tv.
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
Question

How do I operate Internet TV on model number UN32C5000?

I have the USB link plugged in and the TV says that we are fully connected to the wireless. However, there is no InternetTV button on the remote that came with the TV. How do I access InternetTV and the Apps?
asked 3 years, 10 months ago
Macksic
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps, it can access App content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing).

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

The picture on my TV is off center. How do I correct it?

I am using 16:9 as recommended. Model # UN32C5000QF. There is a 3 inch bar on the left side of the TV. I have adjusted Picture size and attempted to shift picture using Screen Fit.
asked 3 years, 10 months ago
watchfuleye
Massachusetts
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Contact your cable provider.
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
Question

Is the Samsung software download "PC share manager" needed on Windows 7 computers?

I have a new Samsung TV model UN32C5000QF, I plan to setup my TV so it can access a Windows 7 computer share and play videos located there. I ask this question because on your download page under OS it says Win XP/Vista not Windows 7.
asked 3 years, 10 months ago
garbara3
Renton Wa USA
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although PC Share could be used with Windows 7, you can also use the Windows Media Player's Media Library Share feature to stream content to your TV from your PC. For more information on how to set this up, please refer to Microsoft's website.

-MrSamsung
answered 3 years, 10 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

purchased un32c500 and link stick, desire to connect to netflicks is this possible?

network works fine. plug and play, the best buy team said yes, I think they sold me a useless linkstick that does nothing. do i now need to buy a blue ray player that is compatible to get this to connect to netflicks or do I return everything?
asked 3 years, 9 months ago
Anonymous
Home
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
your tv is capable of internet per the linkistick. but you must add apps form website.
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
Question

MY TV BLINKS ON AND OFF

my tv has started to blink off and right back on, the blink last for approxmately one second, and does this about every five minutes, can you advise
asked 3 years, 9 months ago
airtoon
on 32" Class 5000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
try to reset, meaning unplug tv for about 5-10 mins. if the power doesnt return finally,,it needs svc /
answered 3 years, 9 months ago
Franks26
0points
0out of 0found this answer helpful.
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