I have to disagree with Mr. Samsung on this answer. While it is true that 200x200 VESA is a standard, it appears that the screw types are not, in fact standard. I have purchased a SANUS full motion mount that is VESA 200x200 compliant; however, the machine screws required by Samsung are M8. The system comes only with M4, M5, and M6. Also, the length and thread pitch are not documented. It appears, I need M8 with about 28 mm in length (at least for my SANUS) and a pitch of 1.25. I can't locate these yet. Further, once I do obtain the bolt, it won't work because the bracket is made for a screw tjat is a max size of M6. So, the moral of the story is to purchase a mount that is specifically compatible with this exact Samsung model.

Best answer

answered 2 years, 3 months ago

Username

wdhoward

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answer 2

Any wall mount with a Vesa Bracket pattern of 200mm x 200mm will be compatible with the UN32C4000.

-MrSamsung

Staff

answered 2 years, 10 months ago

Username

MrSamsung

Samsung HQ

-1point

0out of 1found this answer helpful.

Question

subtitles stops playing in the middle of some videos

I want to know why the subtitles stops playing in the middle of some videos, is there any software update I can use? And also I think that the "large" subtitles aren't large enough, can you please make a software update of that too?? Thanks

asked 2 years, 9 months ago

Username

petermaza

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I’m sorry you are having an issue with your device. Although with the information you have provided I do not have a solution for you; I will say that if you make a service request at http://www.samsung.com/us/support/o..., or contact 800-SAMSUNG, the service department should be able to provide you with a live solution.

-MrSamsung

Staff

answered 2 years, 9 months ago

Username

MrSamsung

Samsung HQ

-1point

0out of 1found this answer helpful.

Question

Is there a way to turn off the sound of it turning off and on?

Every time the T.V. is turned on or off it makes a sound. I usually don't mind it but because it confirms that it is in fact turning on ; however it gets annoying at night when your trying to turn the T.V off without waking the kids.

asked 2 years, 7 months ago

Username

Redog177

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

You can easily turn of this melody or lower the volume of it in the menu of the TV. Follow these steps:
1) Open the menu and scroll down to "Setup", and then press ENTER.
2) Scroll down to "General" and then press ENTER.
3) Select "Melody" and then press ENTER.
4) Select Low, Medium, High, or OFF.
If you select OFF there will be no start up or shut down melody to worry about.

Top 25 Contributor

answered 2 years, 7 months ago

Username

Josephs

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Question

How do I get my vcr to work on the TV. I connected the red, yellow & white cords and have an antenna for the TV because I do not have cable

Tags: for the samsung 32" led tv

asked 2 years, 5 months ago

Username

pamie

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

If TV is 32D4000NDxza (note: ND) with an adapter with mini plugs on one end and RCA plugs on the other, then:

Make sure the mini-plugs are inserted firmly and all the way into their jacks. I was fooled by this and did not get signal until I shoved the adapter plugs further into the jacks.

answered 1 year, 6 months ago

Username

g3u9z3n2

arcadia, CA

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Question

I am trying to find the 4 digit code to program my Comcast universal remote

asked 2 years, 4 months ago

Username

paulyoung

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Are you sure about a 4 digit code? I just set mine up to a Comcast remote and had to use a 5 digit code. Try these; 10812 (this one worked for me), 11632, 10060, 10702 or 11959. Good luck.

answered 2 years, 1 month ago

Username

SBrown712

Atlanta, Ga.

0points

0out of 0found this answer helpful.

Question

how do you clean and maintain the screen? there is a cloth to clean the "cabinet?" but no mention is made of the screen itself

Tags: screen cleaning

asked 2 years, 4 months ago

Username

jodolodo

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

For more information on cleaning your TV, please refer to the link below:

LCD/LED:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=12492&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

Plasma:
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=146164&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung

Staff

answered 2 years, 4 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

How to I turn off/on Game mode

Tags: games

asked 2 years, 6 months ago

Username

sigh

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

If you head to your TV's menu, then to the Setup sub-menu, you will see the “General” option. Within this option, you will find the Game Mode option. If Game Mode is grayed out, this means you do not have your device connected to an input that supports game mode.

-MrSamsung

Staff

answered 2 years, 6 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

It Shows here on the site that these television's have 120hz capability, Is this true?

asked 3 years, 2 months ago

Username

SpyFinity

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

I'm sorry for the confusion. The C4000 does not offer 120Hz motion. The only units that offer 120Hz are the C6000 and higher series units.

-MrSamsung

Staff

answered 3 years, 1 month ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

i bought 32" LED tv code UN32C4000PD. the problem is i tried to turn the caption on but it couldnt. can you help me out?

asked 2 years, 1 month ago

Username

dedemelo

nottingham, md

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

As a matter of fact, this device does have closed captioning. In order to access it, you can head into the TV's menu, then into the setup sub-menu to access the CC options or to just activate it, press the CC button on the remote control. However, CC is only available via the coax cable since the CC signal has to be sent by your service provider. The CC information cannot be sent via HDMI or other secondary connections from 3rd party devices. That said, most service provider set top boxes and DVD/BD players will handle CC on board, which will then be displayed on the TV as part of the video signal. Captions are subject to your service provider’s availability.

-MrSamsung

Staff

answered 2 years, 1 month ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

Is there something wrong with my Samsung 32' 4 series LED tv, it will not work with ANY composite cables in my house?

I have followed the directions for hooking a/v cables into the adapter to a T. I have hooked in three different devices with three different cables(a PS2, a Portable DVD Player, and a VCR)!! Every time I put them in from the manual directions, the T.V. reads "No Signal, Check Connected Device's power, cable connection, and source selection." Is this tv capable of playing anything through a composite cable at all?

Tags: connections troubleshooting

asked 1 year, 11 months ago

Username

MrAdam

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

If TV is a 32D4000NDxza (note the ND) and uses an adapter to go from mini plug inputs on the TV to RCA plugs for the VCR unit, then:

Make sure the mini plugs on the mini to RCA adapter are pushed all the way in. I was fooled on this and did not realize they must be firmly pushed in.

answered 1 year, 6 months ago

Username

g3u9z3n2

arcadia, CA

0points

0out of 0found this answer helpful.

Question

How do you select antena from remote as input source?

asked 1 year, 10 months ago

Username

Irie1

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

First, you will need to have "Air" selected in the Cable settings in the TV's menu. Once selected, it will be as easy as pressing the "Source" button on the remote, then select the "TV" source.

-MrSamsung

Staff

answered 1 year, 10 months ago

Username

MrSamsung

Samsung HQ

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Question

Mounting

I plan on purchasing the UN32C4000 and mounting the UN32C4000 in a class A motorhome where the existing tube type TV sits now. The existing TV is at an angle of about 6 degrees and was planing to mount UN32C4000 at that same angle. Two questions: Will the VESA mount or Ultra Slim mount be strong enought to support the UN32C4000 while traveling down the highway? and the second question is: Can the UN32C4000 withstand the jarring and vibration while traveling down the highway? Please advise. If you have a better solution I would like to know about it.

asked 3 years, 1 month ago

Username

FrankSr

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Although I can only assume that the TV will withstand being in a motor home, I cannot guarantee that severe vibrations will not damage your unit. However, I highly suggest using a standard Vesa wall mount for your application since the ultra slim mount may not give you the proper support. For more info on a Vesa mount, please contact your local retailer.

-MrSamsung

Staff

answered 3 years, 1 month ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

does this tv have both analog and digital tuners?

asked 2 years, 8 months ago

Username

jpool62

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

All current generation Samsung TVs are digital cable ready. All of our TVs include a coax ATSC/QAM tuner that handles digital and analogue broadcast signals as well. No external boxes or equipment needed to view your basic cable. Premium service may require additional equipment and fees. Please contact your service provider for details.

-MrSamsung

Staff

answered 2 years, 8 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

CAN I MAKE MY UN32C4000PDXZA TV WIRELESS WITH A USB FOR VIDEO STREAMING?

STREAMING SUCH AS NETFLIX

Tags: video streaming

asked 1 year, 9 months ago

Username

SHAVON21421

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Additionally, the Samsung Linkstick can only facilitate a network connection to Samsung Devices that already offers either network connectivity or Internet@TV and Samsung Apps. It cannot add additional features.

-MrSamsung

Staff

answered 1 year, 9 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

how to get sound from external speakers

asked 2 years, 7 months ago

Username

wild

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

To connect external speakers to your Samsung TV they will either need to be self amplified or connected to an amplifier. Then connect the amplifier to the optical or analog audio out on the TV.

Image(s)

Top 25 Contributor

answered 2 years, 7 months ago

Username

Josephs

0points

0out of 0found this answer helpful.

Question

How to change the TV operating system to pal system

while connecting to cable TV I am getting black and white picture and no sound

Tags: important question

asked 1 year, 6 months ago

Username

jaydev

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

All UN, PN and LN units (North American Units) will only have support for NTSC/ATSC/QAM broadcasting systems and NA power systems. Since the NA TVs will not accept a PAL signal or Non-NA voltages, you will not only need a converter for the broadcast, but also for the power if you would like to use the TV in a PAL country. Unfortunately, I will not be able to recommend a specific converter since Samsung cannot offer support for products we do not manufacture.

-MrSamsung

Staff

answered 1 year, 6 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

What is the size of the VESA complient screws that are used to wall mount this unit?

My experience is that new flat screens generally come with these screws, but since this model doesn't and I am not using a Samsung wall mount, I need to know exactly what size to order and where to get them from. The manual only states the size as M8. I believe there is a length measurement needed also.

Tags: vesa screws

asked 2 years, 6 months ago

Username

jerussell31

New York City

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

The are in fact M8, 1.25thread machine screws. If you get them 1 inch in length they will be just a shade too long with the included stand-offs, but you can use the stand-off's to take up the slack.

answered 2 years, 4 months ago

Username

Anonymous

Trinity, NC

0points

0out of 0found this answer helpful.

Question

HOW DO I CHANGE THE MELODY I HEAR WHEN I TURN THE TV ON AND OFF

Tags: melody

asked 2 years, 4 months ago

Username

REILERT

STOCKHOLM, NJ

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

In order to activate/deactivate your Power-on tone, you can head into the TV's menu, then into the setup sub-menu. Once there you should see the "General" option. Click into that option and you should see the “Melody” adjustment. This adjustment will allow you to adjust the power on/off tone of the TV.

-MrSamsung

Staff

answered 2 years, 4 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

Question

Can I get apps with this model?

Tags: apps

asked 1 year, 5 months ago

Username

hemanth

Houston

on 32" Class 4000 Series 1080p LED HDTV

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Unfortunately, I currently do not have any information on Samsung Apps or Smart TV being added to the 2011 and earlier models that do not offer said features.

Thank you for the opportunity to assist you,

-MrSamsung

Staff

answered 1 year, 5 months ago

Username

MrSamsung

Samsung HQ

0points

0out of 0found this answer helpful.

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Looking for Answers about samsung 32" Class 4000 Series 1080p LED HDTV?

Customer questions and answers for 32" Class 4000 Series 1080p LED HDTV

Customer questions and answers for samsung 32" Class 4000 Series 1080p LED HDTV

This model is a 1080p with 60hz?

which is the wall mount for this model un32c4000 ?

subtitles stops playing in the middle of some videos

Is there a way to turn off the sound of it turning off and on?

How do I get my vcr to work on the TV. I connected the red, yellow & white cords and have an antenna for the TV because I do not have cable

I am trying to find the 4 digit code to program my Comcast universal remote

how do you clean and maintain the screen? there is a cloth to clean the "cabinet?" but no mention is made of the screen itself

How to I turn off/on Game mode

It Shows here on the site that these television's have 120hz capability, Is this true?

i bought 32" LED tv code UN32C4000PD. the problem is i tried to turn the caption on but it couldnt. can you help me out?

Is there something wrong with my Samsung 32' 4 series LED tv, it will not work with ANY composite cables in my house?

How do you select antena from remote as input source?

Mounting

does this tv have both analog and digital tuners?

CAN I MAKE MY UN32C4000PDXZA TV WIRELESS WITH A USB FOR VIDEO STREAMING?

how to get sound from external speakers

How to change the TV operating system to pal system

What is the size of the VESA complient screws that are used to wall mount this unit?

HOW DO I CHANGE THE MELODY I HEAR WHEN I TURN THE TV ON AND OFF

Can I get apps with this model?

Customer questions and answers for

32" Class 4000 Series 1080p LED HDTV