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Customer Questions & Answers for
32" Class 4000 Series 1080p LED HDTV

Customer Questions & Answers:
98 Questions
 | 
55 Answers

Questions & Answers for samsung 32" Class 4000 Series 1080p LED HDTV

Question

This model is a 1080p with 60hz?

asked 3 years, 11 months ago
tonysoostupid
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
3 answers
Answers
answer 1
it is said if a hd cable is plug in it should be a 1080p resolution
answered 3 years, 10 months ago
florendo
+1point
1out of 1found this answer helpful.
answer 2
It's actually 720p with 60Hz
answered 3 years, 10 months ago
LiveinColor
+1point
1out of 1found this answer helpful.
answer 3
The UN23C4000 has a 720p panel at 60Hz.

--HDTech
answered 3 years, 11 months ago
MisterSamsung
SamsungHQ
+1point
1out of 1found this answer helpful.
Question

which is the wall mount for this model un32c4000 ?

which is the wall mount for this model un32c4000 ?
asked 4 years, 2 months ago
Anonymous
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
I have to disagree with Mr. Samsung on this answer. While it is true that 200x200 VESA is a standard, it appears that the screw types are not, in fact standard. I have purchased a SANUS full motion mount that is VESA 200x200 compliant; however, the machine screws required by Samsung are M8. The system comes only with M4, M5, and M6. Also, the length and thread pitch are not documented. It appears, I need M8 with about 28 mm in length (at least for my SANUS) and a pitch of 1.25. I can't locate these yet. Further, once I do obtain the bolt, it won't work because the bracket is made for a screw tjat is a max size of M6. So, the moral of the story is to purchase a mount that is specifically compatible with this exact Samsung model.
answered 3 years, 7 months ago
wdhoward
0points
0out of 0found this answer helpful.
answer 2
Any wall mount with a Vesa Bracket pattern of 200mm x 200mm will be compatible with the UN32C4000.

-MrSamsung
answered 4 years, 2 months ago
MrSamsung
Samsung HQ
-1point
0out of 1found this answer helpful.
Question

does this tv have both analog and digital tuners?

asked 3 years, 11 months ago
jpool62
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
All current generation Samsung TVs are digital cable ready. All of our TVs include a coax ATSC/QAM tuner that handles digital and analogue broadcast signals as well. No external boxes or equipment needed to view your basic cable. Premium service may require additional equipment and fees. Please contact your service provider for details.

-MrSamsung
answered 3 years, 11 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

is there another volume setting available?

the volume was at 100 and we programmed our cable remote to reach 100 also, but the volume still doesn't seem very high. is there anything we have missed?
asked 3 years, 10 months ago
texancobra
texas
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Go into MENU, Sound, Auto volume make sure it is set to OFF or Normal. The night setting is quieter and might be why it seems low.
answered 3 years, 2 months ago
fallndreamr
Indiana
0points
0out of 0found this answer helpful.
Question

Is there a way to turn off the sound of it turning off and on?

Every time the T.V. is turned on or off it makes a sound. I usually don't mind it but because it confirms that it is in fact turning on ; however it gets annoying at night when your trying to turn the T.V off without waking the kids.
asked 3 years, 10 months ago
Redog177
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You can easily turn of this melody or lower the volume of it in the menu of the TV. Follow these steps:
1) Open the menu and scroll down to "Setup", and then press ENTER.
2) Scroll down to "General" and then press ENTER.
3) Select "Melody" and then press ENTER.
4) Select Low, Medium, High, or OFF.
If you select OFF there will be no start up or shut down melody to worry about.
answered 3 years, 10 months ago
Josephs
0points
0out of 0found this answer helpful.
Question

how to get sound from external speakers

asked 3 years, 10 months ago
wild
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To connect external speakers to your Samsung TV they will either need to be self amplified or connected to an amplifier. Then connect the amplifier to the optical or analog audio out on the TV.
Image(s)
User submitted image
answered 3 years, 10 months ago
Josephs
0points
0out of 0found this answer helpful.
Question

How do I get my vcr to work on the TV. I connected the red, yellow & white cords and have an antenna for the TV because I do not have cable

asked 3 years, 8 months ago
pamie
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If TV is 32D4000NDxza (note: ND) with an adapter with mini plugs on one end and RCA plugs on the other, then:

Make sure the mini-plugs are inserted firmly and all the way into their jacks. I was fooled by this and did not get signal until I shoved the adapter plugs further into the jacks.
answered 2 years, 9 months ago
g3u9z3n2
arcadia, CA
0points
0out of 0found this answer helpful.
Question

my cat set my tv to demo mode. how do i get it off of demo mode?

asked 3 years, 8 months ago
bunnylove81
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To exit Demo Mode, please follow the instructions at the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=64063&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung
answered 3 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

HOW DO I CHANGE THE MELODY I HEAR WHEN I TURN THE TV ON AND OFF

asked 3 years, 7 months ago
REILERT
STOCKHOLM, NJ
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
In order to activate/deactivate your Power-on tone, you can head into the TV's menu, then into the setup sub-menu. Once there you should see the "General" option. Click into that option and you should see the “Melody” adjustment. This adjustment will allow you to adjust the power on/off tone of the TV.

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Can I go on line with tv and have the streaming from Netflix?

asked 3 years, 7 months ago
carioka4u
Boynton Beach Fl
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010 Samsung BD player (the blu-ray player will handle the Internet content processing. Hulu+ is only available on the 2010 3D Blu-Ray Players at this time).

-MrSamsung
answered 3 years, 7 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

What brand and model of corner wall mount do you recommend. I've tried two and neither worked.

asked 3 years, 4 months ago
WmJohnson53
Mankato Minnesota
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I'm sorry, although I can recommend specific Samsung accessories, unfortunately I cannot recommend 3rd party products. Perhaps someone else on this forum will be able to better assist you or recommend a specific product to use.

-MrSamsung
answered 3 years, 4 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there something wrong with my Samsung 32' 4 series LED tv, it will not work with ANY composite cables in my house?

I have followed the directions for hooking a/v cables into the adapter to a T. I have hooked in three different devices with three different cables(a PS2, a Portable DVD Player, and a VCR)!! Every time I put them in from the manual directions, the T.V. reads "No Signal, Check Connected Device's power, cable connection, and source selection." Is this tv capable of playing anything through a composite cable at all?
asked 3 years, 3 months ago
MrAdam
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If TV is a 32D4000NDxza (note the ND) and uses an adapter to go from mini plug inputs on the TV to RCA plugs for the VCR unit, then:

Make sure the mini plugs on the mini to RCA adapter are pushed all the way in. I was fooled on this and did not realize they must be firmly pushed in.
answered 2 years, 9 months ago
g3u9z3n2
arcadia, CA
0points
0out of 0found this answer helpful.
Question

My LED TV will not turn on. The remote on button causes the TV to blink red several times but it does not turn on.

If I unplug the TV and leave it for several minutes it will usually start up again. Is this a software problem? Are there any easy fixes. Please let me know. Thank you.
asked 3 years, 2 months ago
Skippy1
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

Samsung Parts:
www.SamsungParts.com

-MrSamsung
answered 3 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

There's no setup or general option on my Samsung 4000 LED HDTV. And I am trying to get to game mode. how do I do this?

I've read other questions and tried to do what it said, but i have no setup button on my remote. what do I do to get to game mode?
asked 3 years, 2 months ago
Angie1223
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
If you head to your TV's menu (by pressing the "Menu" button on your remote control), then scroll down and select the Setup sub-menu, you will see the “General” option. Within this option, you will find the Game Mode option. If Game Mode is grayed out, this means you do not have your device connected to an input that supports game mode.

-MrSamsung
answered 3 years, 2 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Can I connect a wireless adaptor to the USB 2.0 port and connect this tv to the internet?

UN32C4000PD this is my model
asked 3 years, 2 months ago
Kilpatrick
Maryland
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Additionally, the Samsung Linkstick can only facilitate a network connection to Samsung Devices that already offers either network connectivity or Internet@TV and Samsung Apps. It cannot add additional features.

-MrSamsung
answered 3 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

Is there a particular wall mount bracket that will attach to the 32" LED 4000 series TV?

asked 3 years, 2 months ago
Anonymous
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
As a matter of fact, any wall mount with a Vesa bracket size of 200mm x 200mm will work just fine with the UN32C4000.

-MrSamsung
answered 3 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

How to delete media player history on UN32c4000 LED TV

asked 3 years, 1 month ago
jmcbumbi
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Currently, this information is not available to me. Please contact Samsung Service directly at 800-SAMSUNG with your TVs model and serial number ready for additional assistance.

-MrSamsung
answered 3 years, 1 month ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

CAN I MAKE MY UN32C4000PDXZA TV WIRELESS WITH A USB FOR VIDEO STREAMING?

STREAMING SUCH AS NETFLIX
asked 3 years, 1 month ago
SHAVON21421
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Although this model does not have direct access to Samsung Apps (like Netflix, Pandora or YouTube), it can access App content through a 2010-11 Samsung BD player (the blu-ray player will handle the Internet content processing). Additionally, the Samsung Linkstick can only facilitate a network connection to Samsung Devices that already offers either network connectivity or Internet@TV and Samsung Apps. It cannot add additional features.

-MrSamsung
answered 3 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

All of the features about the TV keep scrolling across the bottom of the TV. How do I get this to stop?

asked 3 years ago
blairkirk
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
To exit Demo Mode, please follow the instructions at the link below:

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?AT_ID=64063&PROD_ID=#prd_ia_cd#&PG_ID=-1&PROD_SUB_ID=0

-MrSamsung
answered 3 years ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

LN32D403E4D - I have connected a new WII to the TV and it is in B & W. Cannot get color. Connections are as instructed. Whats wrong?

asked 2 years, 8 months ago
Gami
on 32" Class 4000 Series 1080p LED HDTV
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 2 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
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