Customer questions and answers for samsung T24B350ND
Question
How do you type in 50.1 on the remote?
Tags: TV Issues & Audio
asked 7 months ago
Username
jumpercat
North Carolina, USA
on T24B350ND
0points
0out of0found this question helpful.
2 answers
Answers
answer 1
Thank you for contacting Samsung. Unfortunately, we don’t have enough information to answer your question, as you should never have to input a period through your remote. Please contact us at qasupport@sea.samsung.com and provide us with a pciture of where you need to input that information. Thank you for being a Samsung customer!
how caN THE VIEWING ANGLE BE ADJUSTED FROM THE BASE ON A DESKTOP STAND?
Tags: setup & installation
asked 11 months ago
Username
BEAVLK
WISCONSIN
on T24B350ND
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0out of0found this question helpful.
1 answer
Answers
answer 1
With the type of stand provided with this monitor it appears you and only adjust viewing angle up and down. However I have had a small issue where it appears to angle slightly down in the normal viewing position.
The driver that is available online for my newly acquired T24B350 seems to indicate that it is only for Windows 7. Is there a different version for Vista or XP? Or does the version 1.0 of the driver work for all Windows versions through Windows 7?
Tags: drivers & software
asked 4 months, 4 weeks ago
Username
OldGrouch9999
USA
on T24B350ND
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0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung. The driver is unnecessary. Your monitor is plug and play. Thank you for being a Samsung customer!
How do I setup the QAM tuner feature on my TV/Monitor?
Our cable service provider turned off specific channels and said they can be returned by turning on the QAM feature.
Tags: miscellaneous
asked 2 months ago
Username
jlkingusa
Davison, MI 48423, USA
on T24B350ND
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1 answer
Answers
answer 1
Thank you for contacting Samsung. Here's an article that may answer your question: http://support-us.samsung.com/cyber/popup/iframe/pop_troubleshooting_fr.jsp?idx=415940
If you have any further questions, please contact us at qasupport@sea.samsung.com and let us know how we can assist you further. Thank you for being a Samsung customer!
why doesn't the HDMI connection not work consistantly?
My computer (HP Pavillion Elite 257c) with Realtec sound card will recognize my HDMI connection (ATI HMDI Output) on booting (or re-booting) but if I close the monitor when the computer sleeps it returns to the Realtec Digital connection even if I have disabled that connection (and the HDMI connection is labeled as default) and there is no sound (enabled or disabled) from the monitor. I must re-boot to get sound. Have I connected it incorrectly (HDMI on computer to HDMI on monitor)? What do I need to do to get consistant sound from the monitor? I would appreciate any help you can give me. Thanks!
Tags: setup & installation
asked 9 months ago
Username
wme38
Denver, CO
on T24B350ND
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0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We recommend making sure that your computer has the latest driver for this monitor installed (the latest on the support website is dated 4/23/2012) and also the latest sound card and video drivers for your computer. To download the monitor driver, please open the following link and click on Manuals & Downloads > Driver.
I just purchased monitor model LT24B350ND/ZA. I noticed that Samsung advertizes PIP feature for TB350 monitors.
Does my monitor have this feature (I did not see it in manual)
I not, which model of 24" monitor has PIP?
Tags: product specs
asked 11 months ago
Username
Yiofin
California
on T24B350ND
-1point
0out of1found this question helpful.
1 answer
Answers
answer 1
The T24B350ND does not have PIP.
answered 7 months ago
Username
WilliamP
0points
0out of0found this answer helpful.
Question
"Mode Not Supported Error" What's causing this?
I'm getting this error when using the unit as a TV on a OTA antenna.....not connected to a computer or cable TV.
I cannot find any information regarding this error, in my online search, other than the "Video Mode Not Supported", which addresses an error when using the unit as a computer monitor.
Any help would be appreciated.
Tags: TV Issues & Audio
asked 4 months ago
Username
NFLMVP
Wisconsin
on T24B350ND
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
We'd like to assist you, but we're going to need additional information so that we can better address your product concerns. We recommend you email us at qasupport@sea.samsung.com. Please provide a brief description of your product issue, as well as the full product model code, serial number and your contact info.
Is there a way to find the driver version on this TV to see if it has the latest driver?
Tags: drivers & software
asked 8 months ago
Username
khark
Star Valley Ranch, WY, USA
on T24B350ND
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0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for contacting Samsung.
The latest driver for this monitor is 1.0 and was released on 4/23/2012. If the monitor is plugged into a computer, the driver can be installed, but if the monitor is being used with a coaxial cable connection for television purposes, there is no reason to install the driver.
This monitor offers HDMI, VGA, component and composite connections, so if one of your computers has a HDMI connection, you could plug one in that way and the other via VGA. Or if your computers don't have HDMI, you can purchase a DVI-to-HDMI adapter and connect it that way.