Can the glasses be recharged using other USB connections on computers or USB phone chargers?
Tags: charging
asked 1 year, 6 months ago
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krplowman
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answer 1
Yes, I've charged them with my TV as well as my computer, cell phone charger, PS3, and AV receiver. I have a few USB to micro-USB cables from cell phones and the like, and I had a problem with just one of them not charging the glasses. I don't know why that particular cable doesn't work, but all other USB to micro-USB cables I've tried, including the one that comes with the glasses, work fine.
Didn't work for me. I used my cell charger and after being on the charge all day it never changed from the blinking red. I switched to the chord that came with the glasses and 2hrs later all charged. Thought maybe my connection was loose but then again it would not have been flashing red I'd suspect which tells me it was getting signal.
You recharge the ssg-3500 CR by plugging in the USB cable provided w/ the 3-D Glasses into the end of arm of the glasses behind the earpiece and the other end into any USB port, on your computer, Smart TV, BlueRay player.
On one earpiece, there is the notation SN: but no number. On the other, the numbers do not appear to be ID'd as a serial number. There is one number in about 2pt type, totally unreadable. Cannot register without the serial #!
Tags: serial number
asked 1 year, 8 months ago
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Suepstewrt
Sanger TX
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answer 1
The SN is on one earpiece, right next to SN notation. You cannot see it unless you tilt the glasses sideways. It is not easy to see so use plenty of light. Just the first half of the SN matches the S/N number of the box. In my glasses the SN was 15 letters and numbers.
You need a bright light and a magnifying glass. You need to tilt the unit to specific angle to see the SN.
answered 5 months, 1 week ago
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HarpoVal
St Louis Park, MN 55426, USA
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3500-CR 3D Glasses Won't Charge
I have tried a mini-usb charger for my cell phone, the usb that came with the glasses plugged into my computer and neither seem to work. There is no Red, Orange, or Green light when plugged in. I cannot get it to go into pairing mode either which tells me hte battery is dead. I've charged them before and they worked fine (only charged once or twice total). Are these defective?
asked 1 year, 3 months ago
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PLynn77
Atlanta, GA
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answer 1
I have the same issue with one of the two pairs that came with my TV. They worked fine the first time I used them (last month). Per answer above, I will be returning the pair that will not charge.
answered 1 year, 3 months ago
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ck90
Charlotte, NC
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answer 2
These rechargeable glasses does not seem to work well. I have two pairs came with the TV. I was able to charge one of them and work well. The other one, it took 3 to 5 days to charged. But it was working well after that. I did not use both of the glasses for 6 months now. Trying to use again. They both dead. It appears this is the weak point of samsong device ( 3D glasses or bluetooth ear piece), it won't charge if power has been drained. Unfortunately, there is no way to replace the battery. Did I say battery? Yeh, unfortunately these rechargeable has battery.
answered 10 months ago
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whitebass
Austin, TX
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answer 3
There is a way to reset the glasses as this happened to me i did not use the glasses for some time and they would not accept a charge where u plug them in to charge there is a little hole using a paper clip insert into the hole inside there is a button u will know when u find it and then holding down the link button on the side of glasses im not sure for how long after about 5 or 6 secs mine suddenly flashed green and then began charging again i hope this helps
I keep two pair of SSG-3500CRs stored (but not connected to a USB port) on my computer desk when not in use. I often notice that the LEDs on each of these glasses flash randomely while stored. When I need them, they are nearly always completely discharged. Should these glasses be kept plugged into a USB port all the time? If not, how can I prevent them from discharging when not in use? Is it possible that my laptop bluetooth radio is somehow activating the glasses??
asked 1 year, 6 months ago
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maxdavis
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answer 1
You must keep them away from sources of interference.
Can you keep the glasses pluged in to the charger when not in use?
I cant find anything in the instructions about having to unplug the glasses after they recharge. All I notice is that the glasses keep blinking green telling me that they are charged. Any thoughts?
If it is getting charged you will see a red blinking light. It doesn't show up anywhere that these glasses are completely charged. If you see a green light while plugged in that means those are charged and is the only indication :)
Samsung offers a wireless charging station (just hang and charge... no plugging in) and they look great. I haven't picked that up yet though so I don't know how fast it chargers but it can charge up to 4 pairs at a time. They look slick too. Just look under products/3d accessories to find it.
answered 1 year, 4 months ago
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Chhowa
Seattle, WA
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No lights work on this pair
when I plug this pair of glasses into my usb port no lights light up unlike the other pair which flash red when charging and green when charged. Are these defective?
where can I get a user maual for 3D galsses SSG-3500CR?
asked 11 months ago
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Mrcoyote
Phoenix, AZ, USA
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answer 1
Thank you for contacting Samsung.
We have looked on the product support page for this device and there is no manual. Additionally, if no manual came with the glasses when purchase, this is further indication that a manual was never produced. Nevertheless, if you have questions about the glasses, we recommend you refer to the troubleshooting guide for the glasses.
When I check the compatibility of your 3D glasses with my television model UN46D6050TFXZA, it says compatible. However, the disclaimer on your 3D glasses page says only compatible with 2011 Samsung 3D tvs. Is my TV 3D?
I'm debating which glasses to get and there's a pretty big difference in price between the rechargeable and non-rechargeable glasses. Aside from convenience, do the rechargeable 3d glasses have any other benefit over their non-rechargeable counterparts?
asked 1 year, 5 months ago
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N1k0s
NJ
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answer 1
Not sure about the non-rechargable, I haven't seen them. But the rechargable ones (I have the SSG-3500CR that came with my 7050) are lightweight and don't pinch or bother too much. I'm only guessing here but I'd imagine the non-recharable ones might use a larger sized battery and therefore may have a larger and/or heavier frame. After an hour of watching a movie the weight might become noticable...
answered 1 year, 4 months ago
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Chhowa
Seattle, WA
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SSG-3500CR 3D glasses, one doesn't charge, the other doesn't hold the charge.
I let these glasses charge overnight and into the day for several days...the one that charges (steady green light) once unplugged discharges within 2 hours (with no movement). With the other one, sometimes the red charging light blinks and sometimes it doesn't but overall it never recharges. Both pairs worked well in December. I have tried holding the pairing button to pair with TV. Nothing happens. I have tried charging from both my Samsung D8000 TV and my computer but the end results are the same. I have switched up the usb charger cable with both glasses, and still the one that doesn't charge, doesn't charge. I am at a loss. Please help.
asked 1 year, 4 months ago
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NYCMOM
Rego Park, NY
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answer 1
I am sorry to inform that your glasses are indeed defective... consider exchanging them and/or using their warranty
answered 1 year, 4 months ago
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ramster
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Are they compatible with the 6420 series tv's?
I noticed the SSG-3500CR listed under the accessories list of the 46" led model 6420 TV, however when I searched for compatibility using the compatibility tool on the accessories page its says it is NOT compatible. Yet it is listed as an available accessory for that specific TV model? Can you please tell me are the glasses compatible with the 6420 or are they truly not? Thank you.
asked 1 year, 10 months ago
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DMcIntire
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answer 1
I don't think this answers the question but I can't get mine to pair with the 6420. I think they might not be compatible.
answered 1 year, 4 months ago
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Akin
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How does this item recharge?
Does it plug into a wall outlet? Also, is it compatible with the wireless charging hub?
Tags: charging
asked 1 year, 9 months ago
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smithst2006
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answer 1
With the included USB cord or the charging hub.
answered 1 year, 7 months ago
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hondude
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WHat are the red and green tabs on the SSG-3500cr for and when should they be removed
Tags: ssg-3500cr
asked 1 year, 7 months ago
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Anonymous
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answer 1
By now you have hopefully removed them, but if not, yes they need to be removed. They are attached to a protective covering over the front and back of each lens. It seems as if the lens itself is tearing, but fear not, the protective covering will come off without damaging the lenses.