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See all Samsung Questions and Answers 3D Accessories Q & A

Customer Questions & Answers for
3D Active Glasses

Customer Questions & Answers:
84 Questions
 | 
89 Answers

Questions & Answers for samsung 3D Active Glasses

Question

Why can't I rate these?

asked 2 years, 4 months ago
LEDhead612
mpls, MN
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

can i exchange my 3D glasses for the right model?

I received a pair or 3D active Glasses for Christmas model #SSG-3100GB but i cannot connect them to my TV. I have a LN46C750 3D capable TV but these glasses do not connect to my TV. is there any way i can exchange them for the right model?
asked 2 years, 7 months ago
luish805
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
depends on the store, but best buy threw a fit when i got my first pair and one set was broken because it was open. I had to call in the manager and tell them that i couldn't have seen they were broken in the box.
Good Luck
answered 2 years, 1 month ago
vinceland
Loma Linda, ca.
0points
0out of 0found this answer helpful.
Question

can't pair my 3d glasses with my un55c7000wf samsung tv

asked 2 years, 8 months ago
shorty0806
houston
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I do not think you have to pair them, I just turn mine on, they link up automatically. Maybe the batteries are dead?
answered 2 years, 1 month ago
vinceland
Loma Linda, ca.
0points
0out of 0found this answer helpful.
Question

Both of my 3d glasses flicker on and off of 3d while i play Resistance 3 on my playstation. Any settings I can adjust to make them stay on?

asked 2 years, 8 months ago
Downtown1978
Home
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
I’m sorry you are having an issue with your device. With the information you have provided, it would be best if you navigate to the Samsung Support Page and either click on the link to speak with a Live Rep directly under the “Contact Support” section in the middle of the page or request service for your device under the “Schedule a Repair” section. You could also try performing a firmware update and see if that solves your issue. Please have your TV's exact model number and serial number ready for faster assistance.

Support Page:
http://www.samsung.com/us/support/

Live Chat:
https://sales.liveperson.net/hc/491...

Request Service:
http://www.samsung.com/us/support/s...

App Support:
http://www.samsung.com/us/appstore/...#

Samsung Service Number:
800-SAMSUNG

-MrSamsung
answered 2 years, 8 months ago
MrSamsung
Samsung HQ
0points
0out of 0found this answer helpful.
Question

WHAT 3D GLASSES SHOULD I BUY FOR MY 51" PLASMA 550 SERIES (2011) ??

My Plasma tv is 3D compatible and I do not have the dvd to watch movies in 3D. I have a ps3 so we decided to hook it up to the tv. We bought a pair of 3D glasses for the ps3 to play 3D games but for some reason the glasses either won't come on or they just won't work with the tv?. Should we get a pair of glasses for the tv?
asked 2 years, 8 months ago
johnnyboy2011
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
You shloub buy an 3d Active Glasses, try SSG-V2100AB. First check if they ara compatible with your TV though.
answered 2 years, 8 months ago
lnxslck
0points
0out of 0found this answer helpful.
Question

I have a pair of 3D glasses that are not working. I just bought them December 2010

What can be done???To fix my glasses
asked 2 years, 8 months ago
Shorty1817
on 3D Active Glasses
0points
0out of 0found this question helpful.
2 answers
Answers
answer 1
Submit them for repair in Samsung Costumer Support or buy a new pair. They're not that expensive.
answered 2 years, 8 months ago
lnxslck
0points
0out of 0found this answer helpful.
answer 2
If yout tv is still in warranty, just go to the store, ans ask for a new pair. If no, submit then to support on samsung.com, however, it should just be better to buy a new ones.
answered 2 years, 8 months ago
lnxslck
0points
0out of 0found this answer helpful.
Question

What glasses do I need for the Samsung UN40D6000 model?

It's the smart tv.
asked 2 years, 8 months ago
MBritt2009
Beech Bluff
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Will these work with my model PN50C7000YFXZA television?

asked 2 years, 8 months ago
Lizard62
Columbus Ohio
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Yes they will work
answered 2 years, 7 months ago
NewbergSmurf
Newberg, Or
0points
0out of 0found this answer helpful.
Question

What glasses do I need for the HDTV-PN51D6500DF model? Just bought the tv and now need to find the right glasses.

asked 2 years, 9 months ago
huntersdad
Texas
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
SSG-3500CR/ZA (rechargable) or SSG-3050GB/ZA (Battery Operated)
answered 2 years, 7 months ago
NewbergSmurf
Newberg, Or
0points
0out of 0found this answer helpful.
Question

How can I tell if the glasses are on or not?

asked 2 years, 9 months ago
DavidWat
Phoenix AZ
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
After putting the glasses on, you shoul press the power button on the top left of the glasses (may vary with other models than my SSG-V2100AB). Also if you're watching a 3D movie and you see all blurry, then probably they are not working.
answered 2 years, 8 months ago
lnxslck
0points
0out of 0found this answer helpful.
Question

What's the type of 3D Glassess for LED TV model UA55C8000XR

My family 5 person, but you give me only one 3D Glasses so I need 4 more.
I had tried borrow 2 pcs but can not work while watching 3D movies.
asked 2 years, 9 months ago
wawan1206
indonesia
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Are these glasses compatible with my Mitsubishi 3DGX103 XPAND 3D Glass - Black

I believe i read somewhere that it is compatable but what settings would i use on the tv to use it, otherwise i cannot find these glasses to work with my 3d tv
asked 2 years, 9 months ago
gportelos
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

Glasses

How many glasses can be used at the same time?
asked 2 years, 9 months ago
vette661
NYC
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
unlimited
answered 2 years, 9 months ago
Runamok
Usa
0points
0out of 0found this answer helpful.
Question

Warranty

What is the warranty on these glasses?
asked 2 years, 9 months ago
vette661
NYC
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

how long will charge last on SSG-3100 GR glasses

asked 2 years, 9 months ago
choff12
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

3d active glasses are not pairing with my tv

i have the samsung ssg-3100gb 3d active glasses when i try to pair them with my tv (samsung series 5+550) no message comes up saying the the glasses are working. I've tried turning off the tv and starting over, turning the 3d functions on and off and everything else i could think off to get them to work
asked 2 years, 10 months ago
deathscythe
SC
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
make sure they are compatible with the tv, if they are then you might have defective glasses or worse the tv
answered 2 years, 9 months ago
vette661
NYC
0points
0out of 0found this answer helpful.
Question

How to get correct image?

I have purchased samsung UA40D6000SR model smart 3D tv. Also puchased PS3-320 GB. I have other accessaries like samsung 3100 active 3d glass and above 1.4 output HDMI cable. I have done every thing as per the manual but still not able to view in 3D. Pls tell me what should I do now?
asked 2 years, 10 months ago
basanth
Kuwait
on 3D Active Glasses
0points
0out of 0found this question helpful.
0 answers
Answers
This question currently has no approved answers.
Question

where can i get a battery cover for 3d glasses ssg 2100ab

where can i get a battery cover for 3d glasses model ssg 2100ab
asked 2 years, 11 months ago
2010shepbarbie
bradenton fl 34205
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
call J&J Intl. they are the one who handles parts order for samsung product..
answered 2 years, 10 months ago
akemitakada
0points
0out of 0found this answer helpful.
Question

how do i change the battery in my samsung model number ssg2100s/za 3d glasses?

asked 2 years, 11 months ago
grocer
us
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Open the panel on left inside temple piece and replace with like battery in same orientation.,
answered 2 years, 10 months ago
wliketuno
san diego
0points
0out of 0found this answer helpful.
Question

As i was removing the stickers from my 3-D glasses it seems to be tearing the lens itself. What 2 do?

asked 2 years, 11 months ago
3DGlassMan
Michigan
on 3D Active Glasses
0points
0out of 0found this question helpful.
1 answer
Answers
answer 1
Contact Samsung They Are Not Supposed To Tear
answered 2 years, 9 months ago
vette661
NYC
0points
0out of 0found this answer helpful.
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