We properly turned on the glasses. have a brand new fully functioning Samsung 3D LED HDTV AND Samsung brand blue ray disc player (BD-C5900), but the glasses are not working. All components are Samsung brand and we love them, but want the glasses to work.

Tags: trouble with 3d glasses

asked 2 years, 7 months ago

Username

hgallu

Florida

on 3D Active Glasses

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4 answers

Answers

answer 1

did you go into the tv settings and set it to 3D viewing?

answered 2 years, 7 months ago

Username

sutarts

Hellertown, PA

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answer 2

Are you watching a 3D blu-ray? Is the tv set to 2D to 3D or auto? Is the bd-c5900 hdmi into either a compatible 1.4v receiver or straight into tv? If yes to all, then they or the tv is defective, call Samsung support.

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answered 2 years, 6 months ago

Username

MichaelH

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answer 3

check first if your 3d glasses is compatible with your tv. Most 3d glasses are created to be compatible with certain Samsung tv. If your tv and glasses are both compatible to each other try this:

- turn on tv
- check the led light and pairing button at the back of the glasses
- look for the pairing button or power button on the glasses
- hold the glasses within 2 feet near the tv
- press the pairing button on the glasses
- led light should lid up during pairing
- lower left of the screen will show if the pairing is successful you dont have to pair it again the tv will automatically recognize the glasses when in use
- best result should be use within 30 ft near the tv
- it can be paired for more than one tv
- use the charger that came along with the glasses to charge the glasses

if these does not work call Samsung...

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answered 1 year, 6 months ago

Username

akemitakada

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answer 4

I guess check the battery in the glasses and just press the power button dont hold it down and if you have more than one pair of glasses see if they work or not too.

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answered 1 year, 5 months ago

Username

VonMockenheimer

Creswell, Oregon

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Question

What type of batteries are used in the 3d glasses?

asked 2 years, 9 months ago

Username

LarryLook

on 3D Active Glasses

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4 answers

Answers

answer 1

Battery Type = CR2025
Operation Time = 50 hours

I took that information from Australia's Samsung WebSite.

Link = http://www.samsung.com/au/consumer/detail/productPreviewRead.do?model_cd=SSG-2100AB/XS&group=tv-audio-video&type=3d-products&subtype=3d-accessories

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answered 2 years, 8 months ago

Username

Alvaro

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answer 2

There are rechargable 3D glasses and 3D glasses that take the 2025 watch battery.

answered 2 years, 7 months ago

Username

wesleyr

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answer 3

cr2025 flat batteries...

answered 2 years, 6 months ago

Username

BARENDSE

SAN DIEGO CALIFORNIA UNITED STATES OF AMERICA

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answer 4

in the non rechargable - cr2025
I do not know in the rechargable I dont have them.

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answered 9 months ago

Username

vinceland

Loma Linda, ca.

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Question

Each glass has 2 tabs 2 green on left and 2 red on left, are they supposed to remain or be removed?

Tags: 3d glass maintenance

asked 2 years, 5 months ago

Username

RBRYCE

on 3D Active Glasses

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3 answers

Answers

answer 1

Remove them. They are just for protection during shipping.

answered 2 years, 5 months ago

Username

LeeH

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answer 2

You want to remove those from your glasses.

answered 2 years, 5 months ago

Username

Kmans2smooth

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answer 3

LOL...Remove them...

answered 1 year, 5 months ago

Username

MetalyInsane

Virginia

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Question

What size battery ?

Tags: basic

asked 2 years, 2 months ago

Username

jgcurran

on 3D Active Glasses

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2 answers

Answers

answer 1

CR 2025
3v

answered 2 years, 2 months ago

Username

Wiredup

Texas

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answer 2

2010 glasses with replaceble battery uses CR 2025 or equivalent.

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answered 1 year, 6 months ago

Username

wliketuno

san diego

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Question

Where is the serial number??? I need it to register these!

asked 2 years, 6 months ago

Username

waggle

on 3D Active Glasses

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2 answers

Answers

answer 1

Serial Number is on the bottom of the box its says : S/N or on the inside of the glasses oposite side the battery.

answered 2 years, 6 months ago

Username

jandkmiranda

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answer 2

Bottom of the box they came in. Mine was covered by a shipping label and i had to gently scrape that off.

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answered 2 years, 6 months ago

Username

MichaelH

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Question

What is the battery in the glasses?

asked 2 years, 1 month ago

Username

mpat886288

Colorado

on 3D Active Glasses

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2 answers

Answers

answer 1

Best bet is to confirm with the manual, but most Samsung glasses take a CR2025 cell battery.

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answered 1 year, 8 months ago

Username

dalgibbard

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answer 2

2010 glasses with replaceble battery uses CR 2025 or equivalent.

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answered 1 year, 6 months ago

Username

wliketuno

san diego

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Question

Can I use a damp cloth to remove fingerprints from the glass lens?

asked 2 years, 7 months ago

Username

philip

on 3D Active Glasses

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2 answers

Answers

answer 1

The glasses should have come with a small blue cloth for cleaning. If you lost or do not have the cloth use a piece of cotton flanel. They should remove any and all finger prints on the glasses. You can use a damp cloth but only if nessesary.

answered 2 years, 7 months ago

Username

sutarts

Hellertown, PA

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answer 2

Be very gentle, don't squeeze the lenses at all. It's best to use a high quality glasses cleaner and lint free microfiber cloth, like the one that came with them.

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answered 2 years, 6 months ago

Username

MichaelH

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Question

Are you able to use the 2011 3d glasses with the 2010 tvs?

Tags: 3d glasses

asked 1 year, 10 months ago

Username

chewy22

on 3D Active Glasses

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2 answers

Answers

answer 1

The 2010 (SSG-2100 / SSG-2200) glasses use a different technology (IR) to the current 2011 (SG-3100) glasses (bluetooth). They are not cross compatible.

Best answer
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answered 1 year, 8 months ago

Username

dalgibbard

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answer 2

NO. Older tv's are infrared

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answered 1 year, 6 months ago

Username

wliketuno

san diego

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Question

If the batteries run out for my 3d glases do i have to buy a new pair of glasses?

I bought a 2 pair 3d glasses Samsung at the store but it does not say they are rechargeable does it mean i have to buy new ones all the time (when they run out) or are all 3d glasses of Samsung rechargeable

asked 1 year, 10 months ago

Username

awesometvdudeisthebest

on 3D Active Glasses

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2 answers

Answers

answer 1

The non-rechargable glasses have a small "watch" battery in the side of the glasses, protected by a slide off cover on the inside of the hinge.
Probably best to confirm with the manual, but most Samsung glasses take CR2025 batteries, and are easily replaced, no tools required.

Best answer
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answered 1 year, 8 months ago

Username

dalgibbard

+1point

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answer 2

2010 glasses with replaceble battery uses CR 2025 or equivalent.

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answered 1 year, 6 months ago

Username

wliketuno

san diego

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Question

When I push the button on the 3d glasses, I can't run them off which means the batteries will run out soon

Are the glasses defective. There also is no light indicating whether they are on or off

asked 2 years, 6 months ago

Username

davex

on 3D Active Glasses

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2 answers

Answers

answer 1

The glasses should cycle off when the TV or just the 3d feature is turned off.

answered 2 years, 6 months ago

Username

wesleyr

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answer 2

Hold button for more than 1.5 seconds, they will blink a few times indicating they are turning off. They also turn off after the tv goes out of 3D mode supposedly and they also have a timeout feature if they don't receive the IR signal from the TV for a set time.

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answered 2 years, 6 months ago

Username

MichaelH

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Question

Should I remove the protective plastic on the 3D glasses?

asked 2 years, 4 months ago

Username

1horacer

bklyn ny

on 3D Active Glasses

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2 answers

Answers

answer 1

yes

answered 2 years, 2 months ago

Username

Wiredup

Texas

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answer 2

yes

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answered 1 year, 6 months ago

Username

wliketuno

san diego

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Question

I have a pair of 3D glasses that are not working. I just bought them December 2010

What can be done???To fix my glasses

asked 1 year, 4 months ago

Username

Shorty1817

on 3D Active Glasses

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2 answers

Answers

answer 1

If yout tv is still in warranty, just go to the store, ans ask for a new pair. If no, submit then to support on samsung.com, however, it should just be better to buy a new ones.

answered 1 year, 4 months ago

Username

lnxslck

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answer 2

Submit them for repair in Samsung Costumer Support or buy a new pair. They're not that expensive.

answered 1 year, 4 months ago

Username

lnxslck

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Question

how do you change the battery

asked 1 year, 11 months ago

Username

isthisajoke

boise, id

on 3D Active Glasses

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2 answers

Answers

answer 1

on the left side of the glasses on the inside part at the base of the left arm, there is a tab that slides out and the battery can be easily popped out

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answered 1 year, 5 months ago

Username

vette661

NYC

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answer 2

on the left side of the glasses there is a compartment that slides out

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answered 1 year, 5 months ago

Username

vette661

NYC

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Question

Broken shutter glasses

My kid drop a pair of my shutter glasses on the carpet and one of the lenses cracked internally. Where can I get it fixed?
I tried to initiate a work request but when I go to the page, my shutter glasses doesn't have that option, only my TV and my blu-ray player do.
How do I get them fixed?

Tags: shutter glasses, 3d glasses, 3d, shutter, glasses, broken, cracked

asked 2 years, 7 months ago

Username

SergioAG

Oak harbor, WA 98277

on 3D Active Glasses

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1 answer

Answers

answer 1

Can't get them fixed, only buy new ones.

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answered 2 years, 6 months ago

Username

MichaelH

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Question

Glasses dont work with the Samsung 3d I purchased. Have replaced the tv but problem still persists.

Have put black tape on ir reciever of the glasses and this has lessened the problem somewhat. Have confirmed ir transmitter on tv working. How do I go about replacing these.

asked 2 years, 5 months ago

Username

jmoutopoul

on 3D Active Glasses

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1 answer

Answers

answer 1

Could you confirm the model number of the TV and IR Glasses? I'm going to assume that the issue is relating to a C Series TV (Px50C680 or similar?) and the SSG-2100/2200 glasses?

I had the same problem, two pairs of glasses, both dropping sync regularly, IR emitter board replaced under warranty, and the second time it went away for repair it never came back.
Got a Samsung D series (with the new bluetooth technology glasses [SSG-3100]) and i no longer have an issue.

Your best bet is to book for repair, and keep having the equipment replaced until it comes back as something else!... hopefully under warranty!

The glasses generally are not at fault. Try and take them down to a local retailer who might have a C series on display to try them out there to prove they're not the issue here.

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answered 1 year, 8 months ago

Username

dalgibbard

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Question

I have 4 pair of glassses(55g-2200)and I can't get any of them to work.The blu-ray is 3-d and is selected, the tv is set to auto and no luk .

Is there anything else I can try or do I need a service call?

Tags: 3-d glasses, troubleshoot

asked 2 years, 5 months ago

Username

Haphathaway

Warwick RI

on 3D Active Glasses

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1 answer

Answers

answer 1

did you install batteries? if so, hold power button on glasses down till red led light flashes 3 times, they should be on. make sure tv and bluray is in 3D mode. ( my set is in auto so i just start the blueray 3d movie and turn glasses on) make sure battery is "+" side up.

answered 2 years, 5 months ago

Username

RANDELL

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Question

3D Glasses Model #SSG-2100AB LED DOES NOT OPERATE WHEN POWERED ON OR OFF.

Just tried them with the new Plasma PN638000YF and the BD9600 player great picture and apps. have two questions 1. 3D emitter does not blink on the tv. 2. LED lamp does not operate on the glasses. The video source was a standard blu-ray disc. Are both units defective or have I missed something

Tags: 3d issues

asked 2 years, 6 months ago

Username

rtech

Home

on 3D Active Glasses

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1 answer

Answers

answer 1

You won't see the emitter on the tv blink, the glasses only blink when turned on, off, or dead battery. As long as source blu-ray is 3D, and 3D is turned on (2D to 3D or auto, they will just work. Press power button on glasses for 1 second and they blink a few times indicating they are on.

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answered 2 years, 6 months ago

Username

MichaelH

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Question

why does the 3d picture flicker on 3d glasses?

asked 2 years, 3 months ago

Username

adrichie

Reddick, IL

on 3D Active Glasses

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1 answer

Answers

answer 1

If you are talking about the fast flicker, that is the shutter lens technology of the glasses. Each lens flashes back and forth very fast and is supossed to be not noticable by the human eye. But I can notice it, and it sounds like you can as well. I have my TV right in front of a window, so what I noticed is that if there is any light or reflection out side of the TV, the flickering is worse. It almost seems that the glasses are fighting the light or reflection outside the TV. I found it best to make the room as dark as possible or watch 3D movies at night.

answered 2 years, 3 months ago

Username

wesleyr

Fort Rucker

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Question

what batteries should i buy for 3d glasses SSG-2100AB

Hi,

I have two pairs of Samsung battery 3D glasses for my 50" plasma 3D TV. The TV is located in our cabin. I want to get some new batteries before I head up there. Will you tell me what type of battery the glasses use?

Thanks!

asked 2 years, 3 months ago

Username

moorethanenough

boise, id

on 3D Active Glasses

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1 answer

Answers

answer 1

Two 2025 watch like batteries per set of glasses

answered 2 years, 3 months ago

Username

wesleyr

0points

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Question

do you suppose to remove the blue and red stickers on the glasses lens before you use the glasses

asked 2 years, 2 months ago

Username

tobyobie1

ohio

on 3D Active Glasses

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1 answer

Answers

answer 1

Yes, you must remove the shipping stickers (with the blue and red tabs on them) from the glasses before use.
No damage will be caused by leaving them on- but it will significantly affect your viewing quality.

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answered 1 year, 8 months ago

Username

dalgibbard

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Looking for Answers about samsung 3D Active Glasses?

Customer questions and answers for 3D Active Glasses

Customer questions and answers for samsung 3D Active Glasses

How do I get my 3D Active glasses to work?

What type of batteries are used in the 3d glasses?

Each glass has 2 tabs 2 green on left and 2 red on left, are they supposed to remain or be removed?

What size battery ?

Where is the serial number??? I need it to register these!

What is the battery in the glasses?

Can I use a damp cloth to remove fingerprints from the glass lens?

Are you able to use the 2011 3d glasses with the 2010 tvs?

If the batteries run out for my 3d glases do i have to buy a new pair of glasses?

When I push the button on the 3d glasses, I can't run them off which means the batteries will run out soon

Should I remove the protective plastic on the 3D glasses?

I have a pair of 3D glasses that are not working. I just bought them December 2010

how do you change the battery

Broken shutter glasses

Glasses dont work with the Samsung 3d I purchased. Have replaced the tv but problem still persists.

I have 4 pair of glassses(55g-2200)and I can't get any of them to work.The blu-ray is 3-d and is selected, the tv is set to auto and no luk .

3D Glasses Model #SSG-2100AB LED DOES NOT OPERATE WHEN POWERED ON OR OFF.

why does the 3d picture flicker on 3d glasses?

what batteries should i buy for 3d glasses SSG-2100AB

do you suppose to remove the blue and red stickers on the glasses lens before you use the glasses

Customer questions and answers for

3D Active Glasses