Hi sweetLuLu,

Thank you for your inquiry and we understand that you want to know how to transfer pictures and contacts from your old phone to the new phone via micro SD card.

You can try putting your micro SD card from your old phone to the new phone that you have and check if you will be able to see the pictures and contacts that you have on the SD card.

If its not letting you see the pictures you have on the micro SD card, please contact us with additional information regarding the model number/brand of the old phone that you have so that we may better assist you.

To check the model code of the phone, please check the back of the handset as you take the battery out. Other options to check the model code is through its package and user guide.

We look forward to your response.

Top 10 Contributor

answered 7 months ago

Username

SamsungSupport13

0points

0out of 0found this answer helpful.

Question

How much internal memory is there in the new Boost Transform Ultra?

asked 1 year, 7 months ago

Username

LucasO

San Francisco, CA

0points

0out of 0found this question helpful.

3 answers

Answers

answer 1

Hi LucasO,

Thanks for your question!

The Boost Transform Ultra's internal memory will have 256 MB RAM, 512 MB ROM.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thanks and have a great day!
Samsung Mobile Technical Support

Best answer
Top 10 Contributor

answered 1 year, 7 months ago

Username

SamsungSupport11

Austin, Texas

+1point

1out of 1found this answer helpful.

answer 2

The phone has 1GB of internal memory as well as 1 GB possessor and 310 RAM

answered 1 year, 7 months ago

Username

Josevelez81

-1point

0out of 1found this answer helpful.

answer 3

it has a 1GHZ Processor, 1GHZ ROM (internal storage), and 512MB of RAM (memory)

answered 1 year, 3 months ago

Username

Ridah

melbourne, fl

-1point

0out of 1found this answer helpful.

Question

battery life

The Android system is eating up my battery life. How do I extend life of battery. Charge only lasting 2 hours tops

asked 1 year, 6 months ago

Username

4andnomore

+1point

1out of 1found this question helpful.

3 answers

Answers

answer 1

There are many things you can do, not all may be what you want to do though. :) The longer the screen stays on and the brighter it is, the more power gets consumed. Set the screen timeout/sleep to 30 seconds (Settings > Display > Screen Timeout). Reduce the briteness of the display (Settings > Display > Brightness)

Use non-live wallpaper, and turn off animations (Settings > Display > Animations)

Disable the LED notification light (Settings > Display > Notification Flash)

Disable Hytatic/Vibrate everywhere you can

Also WiFi, Bluetooth and GPS consume a good deal of power.

Then there are applications that help. Some are widgets that let you toggle some of those settings (http://goo.gl/B6FWy). Others are battery management apps (http://goo.gl/rW9Rj). Others help "recalibrate" the battery (http://goo.gl/mK8Nk) if you have a "rooted" phone, basically the phone keeps info as to what power level equals a dead battery and what is a full battery and the phone acts accordingly, sometimes these values can be wrong, a re-calibrator fixes that. Then also on rooted phones mostly you can use a CPU manager (http://goo.gl/5ykjS) so you can reduce the CPU speed when it's not needed which also consumes power.

answered 1 year, 5 months ago

Username

kg4awg

My chair

+1point

1out of 1found this answer helpful.

answer 2

Thank you for your inquiry.

Battery life durations specified on our products are tested in our labs under multiple different conditions and the talk and standby times are a realistic average maximum dependent on customer usage variables.
Battery power consumption depends on a number of factors, such as network configuration, signal strength, operating temperature, features selected, frequency of calls, and voice, data, and other application usage patterns.
Some variables that may affect battery life are:
• Backlight settings set to always on or a long amount of time
• Ring tone settings set to higher volume settings
• Vibrate settings turned on
• Using Internet Services including Text Messaging
• Making and/or Receiving calls in, or simply standing by in, an analog service area
• If you tend to be in a "weak" coverage area where your signal strength meter shows only 1 to 2 bars
• Using non-SAMSUNG charging accessories can cause battery life and other issues, as well as void the manufacturer’s limited warranty.

If the battery is not holding a charge it may mean that it is not charging properly. Make certain that the charger cable is properly plugged in. It is also possible that the battery may be damaged. If you suspect that it may be, or should this issue continue to occur, please feel free to call us here at Samsung Technical Support at 1-888-987-4357.

Thank you for choosing Samsung.
Sincerely,
Technical Support

Best answer
Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport13

+1point

1out of 1found this answer helpful.

answer 3

Personally for me, I adjusted the brightness of screen, then looked at the apps running in background and adjusted settings for them. Also, dont forget to have it turn display off around 15 secs..not 1 minute which eates battery quickly. Things like checking e-mail (automatically) drains as well. Hope this helps.

Top 250 Contributor

answered 1 year, 2 months ago

Username

zhangziyi777

medford, oregon

0points

0out of 0found this answer helpful.

Question

TRYING TO GET MY BOOST ID GOING AND KEEP GETTING ERROR MESSAGE THAT BOOST NETWORK IS NOT DETECTED

HAS ANYONE ELSE HAD THIS PROB AND HOW DO YOU FIX

asked 1 year, 6 months ago

Username

Blondie1

+2points

2out of 2found this question helpful.

3 answers

Answers

answer 1

I found one problem was that it would not work when I was connected to WiFi. Had to disable WiFi to force it to 3G and then it worked

Best answer

answered 1 year, 5 months ago

Username

kg4awg

My chair

+2points

2out of 2found this answer helpful.

answer 2

I did have the same problem. I called Boost and was told that it may take up to 72 hours for the ID to work. Sure enough, after the 3 days it worked just fine.

answered 1 year, 5 months ago

Username

Tinydiva

Cleveland, Ohio

+2points

2out of 2found this answer helpful.

answer 3

Yeah had this problem disable WIFI and it works fine..

answered 1 year, 4 months ago

Username

Anonymous

+1point

1out of 1found this answer helpful.

Question

how to transfer files from my computer to my phone

Tags: transfer

asked 1 year, 5 months ago

Username

lawki87

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Top 10 Contributor

answered 1 year, 5 months ago

Username

Samsung10

-1point

0out of 1found this answer helpful.

answer 2

To do this without an app or a cable you would need to use bluetooth between the phone and the computer, assuming you have a computer with bluetooth. If you have a USB cable for the phone, there are drivers you can install on the computer (http://goo.gl/ayPU7) so when you connect it to the USB port on the computer, it will show parts of the phone as a drive you can access. If you are using a MicroSD card in the phone, you can use a MicroSD Card Reader (http://goo.gl/yO2eg) on your computer, remove the MicroSD card from your cell phone, put it in the card reader, move files around, eject the MicroSD card from the computer and insert it back in your cellphone. You can also use apps that make use of Cloud Services like DropBox (http://goo.gl/3VAXn) and move the files to DropBox on your computer, then download them with the DropBox app on your cellphone that you can install from the market. There are also other applications that will setup file sharing on a wifi network (http://goo.gl/IMzXB) or bluetooth (http://goo.gl/9A7Xw), and even FTP server apps for android phones (http://goo.gl/SDLlS). Personally I use either direct bluetooth sends from my phone to PC or PC to phone, or dropbox.

Best answer

answered 1 year, 5 months ago

Username

kg4awg

My chair

+1point

1out of 1found this answer helpful.

Question

Charging question

How come I can only charge my phone when it is off? Why won't it charge when it is turned on?

Tags: how to use

asked 1 year, 3 months ago

Username

mrsshawnd

+1point

1out of 1found this question helpful.

2 answers

Answers

answer 1

have you tried to charge it plugging it in your computer while phone is on and choosing charge only in the setting menu?

Top 250 Contributor

answered 1 year, 2 months ago

Username

zhangziyi777

medford, oregon

0points

0out of 0found this answer helpful.

answer 2

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 3 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

Question

HOw can I download the driver so I can add material from my laptop?

asked 1 year, 7 months ago

Username

destinib

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

On some CPU's with Windows 7 you have to Update the drivers. First plug in your phone like you are asked to. Turn on USB Storage. Click on the Start button at the bottom left of the screen and go to Devices and Printers. More than likely there will be a third section labeled as Other which should show Samsung Android USB Device with a caution sign on it. Right click it and choose Properties. then choose the Hardware tab. Click on the Properties button at the bottom. Choose the Driver tab and click the Update Driver button. From now on whenever you plug in the phone and turn on USB storage your CPU should be able to detect it.

Best answer

answered 1 year, 7 months ago

Username

AlonsoF

-3points

0out of 3found this answer helpful.

answer 2

Hi there,

Thanks for reaching out to us for support!

It's not necessary to download a driver to transfer files between the SPH-M930 and a computer. Please refer to the steps below.

Press the Home Key
Plug the cable into the phone
Plug the other end of the cable in a USB port
Tip: Avoid the use of multiport hubs if possible
After the USB icon appears in the Notification Drawer, pull it down
Tap USB Connected
Tap Turn on USB storage
The PC may throw an option window. Click on Open folder to view files.
Navigate to the desired files to be transferred and either drag and drop them over or copy and paste them into the directories.

Tap Turn off USB storage on the device
For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 7 months ago

Username

SamsungSupport11

Austin, Texas

-5points

0out of 5found this answer helpful.

Question

HOW DO I GET MY CONTACTS ON MY PHONE

asked 1 year, 6 months ago

Username

BAKJO636

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hi there,

Please cut and paste the link below into your web browser to find the tutorial regarding this topic.

http://www.samsung.com/us/support/supportOwnersHowToGuidePopup.do?howto_guide_seq=5706&prd_ia_cd=N0000249&map_seq=34396&regDt=20111006184737&page_gb=D&model_name=SPH-M930&type_ia_cd=N0000002&subtype_ia_cd=N0000004&row_index=4

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Best answer
Top 10 Contributor

answered 1 year, 5 months ago

Username

SamsungSupport11

Austin, Texas

+1point

1out of 1found this answer helpful.

answer 2

There are many ways to do this but without specifically knowing where your contacts are to start from, I would say the most general answer is to ensure that your google contacts have phone numbers and email addresses. Then you can sync your phone up to google.

answered 1 year, 5 months ago

Username

icqraid

0points

0out of 0found this answer helpful.

Question

How do I get downloaded apps to show on my screen?

I have downloaded a few apps to my new Samsung Transform Ultra from the Android Market. Although they've been installed (I can see them under "Manage Apps"), no shortcut icon was installed anywhere. When I click the menu button, I see only 16 apps, most of which came with the phone, and I can't scroll to another screen to see more apps. If I try to add a shortcut, the apps don't show up in the list. I've tried a soft reset (removing the battery, replacing after 2-3 minutes), but I still don't see my downloaded apps anywhere except for under "Manage Apps," and I can't do anything there to get them on my screen. Help!

asked 1 year, 5 months ago

Username

tglowhorn

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Odd for sure. Some (though very very rare) apps are functional only and work in the background and do not have an icon, but I don't think that is your issue. Might I suggest downloading "Astro" file manager in the market and using that to explore the files to see where they reside, try moving them and see if that does anything, i'd suggest moving them up, not down (deeper). The only other suggestion I have at the moment (im sure ill wake up at 2am with the solution... thanks lol) is to download the app "App to SD" then move your apps to the SD card then see if they show up.

These two steps might help for later diagnosis, or it might "wake up" something in the OS that didn't realize it wasn't working. Lame I know, but who knows.

answered 1 year, 5 months ago

Username

SinePari160

0points

0out of 0found this answer helpful.

answer 2

Top 10 Contributor

answered 1 year, 5 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

How do i acsess my phone without having to slide it

asked 1 year, 3 months ago

Username

gidget1

littlerock ca

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, unfortunately, there is no configurable option to do this on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 3 months ago

Username

SamsungSupport9

0points

0out of 0found this answer helpful.

answer 2

You mean turn it on? In that case, push power button, slide the bar and ur all set.

Top 250 Contributor

answered 1 year, 2 months ago

Username

zhangziyi777

medford, oregon

0points

0out of 0found this answer helpful.

Question

how do i get a driver download. my laptop won't recognize the phone when plug it up

Tags: general

asked 1 year, 5 months ago

Username

cmatchett

+1point

1out of 1found this question helpful.

2 answers

Answers

answer 1

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://www.samsung.com/us/support/SupportOwnersFAQPopup.do?faq_id=FAQ00006127&fm_seq=6295

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Number One Contributor

answered 1 year, 5 months ago

Username

SamsungSupport9

-3points

0out of 3found this answer helpful.

answer 2

I had the same problem when connecting to my laptop. Finally solved it. When the found new hardware wizard pops up let it connect to the internet to find the driver. It connected to the internet,found the driver,and installed it It did this twice so there must have been a couple of drivers it needed. Now all is working well.

Best answer

answered 1 year, 4 months ago

Username

tconapc

Indiana

+1point

1out of 1found this answer helpful.

Question

i want to connect my phone to my computer, but i dont know how to.

asked 1 year, 3 months ago

Username

juan09

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Simple, take the usb cord (one plugged in wall charger) and plug it in computer..computer will see it instantly and you can go to setting, connectivity, and choose to have it where it syncs with computer or charge only. Hope this helps.

Top 250 Contributor

answered 1 year, 2 months ago

Username

zhangziyi777

medford, oregon

0points

0out of 0found this answer helpful.

answer 2

Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Best answer
Top 10 Contributor

answered 1 year, 3 months ago

Username

SamsungSupport13

-3points

1out of 5found this answer helpful.

Question

When calling voicemail my screen goes out too quickly

Is there a way to adjust the amount of time that my voicemail screen stays up? Whenever I attempt to enter my password, I have to constantly tap the screen just to get it to come back up so that I can finish with my password. This is extremely annoying. I have tried to figure out how to make that screen stay active longer, without any luck.

Thank you,
Allan M.

asked 1 year, 7 months ago

Username

AllanM

Toledo Ohio

0points

0out of 0found this question helpful.

2 answers

Answers

answer 1

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/SamsungSupport
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 7 months ago

Username

SamsungSupport11

Austin, Texas

-4points

0out of 4found this answer helpful.

answer 2

Hi,
Same thing happened to me. Go to your phone's settings and click on "Display". Click on "Screen Timeout" and you can adjust the setting there from 15 sec to 30 min. I set mine to 30 sec and had no problems since. Hope this helps.

Best answer

answered 1 year, 3 months ago

Username

BOOSTY

+2points

2out of 2found this answer helpful.

Question

How much RAM is in the new Samsung Transform Ultra for Boost Mobile?

asked 1 year, 7 months ago

Username

johndl

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Top 10 Contributor

answered 1 year, 7 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

How do I block a number from my samsunf transform ultra

asked 1 year, 6 months ago

Username

starvinmarvin0224

rockfall ct

-1point

0out of 1found this question helpful.

1 answer

Answers

answer 1

Hi there,
Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Any network related issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

is there a true voice dialer for the phone

I have been trying for several days now to train the voice dialer system for the phone and utilize it for the text messaging feature the only thing that I get is the talkback feature when I go online.

asked 1 year, 6 months ago

Username

vickyd27

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport11

Austin, Texas

0points

0out of 0found this answer helpful.

Question

How do you shut off the service notification on my phone?

When I enter service I get a tone telling me. I would like to be able to shut this function off.

Tags: sound support

asked 1 year, 6 months ago

Username

Kenichi

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Hi and thanks for reaching out! This is an issue that your service provider would be better suited to solve for you in a timely manner.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Top 10 Contributor

answered 1 year, 6 months ago

Username

SamsungSupport13

-1point

0out of 1found this answer helpful.

Question

how to synchronize calendar and email with outlook 2007

asked 1 year, 6 months ago

Username

cathymbtw

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Top 10 Contributor

answered 1 year, 6 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

Is there a way to fix the Transform Ultra Touch Screen Problem

When touching the screen and dragging your finger, if you stop moving, it will act as if you stopped touching the screen when you didn't. This causes issues with games like Angry Birds and doing simple things like moving icons around.

asked 1 year, 5 months ago

Username

kg4awg

My chair

+1point

1out of 1found this question helpful.

1 answer

Answers

answer 1

Top 10 Contributor

answered 1 year, 5 months ago

Username

Samsung10

0points

0out of 0found this answer helpful.

Question

Why can't my computer find the set up file for my Samsung Transform Ultra Android phone.

Troubleshooting tells me that I can download the file from Samsung.com but I can't find it. Cannot hook my computer up to my phone. Please help.

asked 1 year, 5 months ago

Username

forever52283

brooklyn

0points

0out of 0found this question helpful.

1 answer

Answers

answer 1

Number One Contributor

answered 1 year, 5 months ago

Username

SamsungSupport9

-1point

0out of 1found this answer helpful.

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