Looking for Answers about samsung SPH-M920?

Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

I don't know of any way to calibrate any android phones screen.
This sounds like a product defect or damage. Depending on how long ago you got the device you may want to take it to the sprint store or contact Samsung. I would take it to the Sprint Store ASAP to see what they think & check out your options.
I know you can take the phone to the sprint store if your in your first 14days to get a new one for free no hassle.

No menu pops up when 11 said. The procedure is different on my Samsung SPH-M920 Transform (EF09)
I could't find the option to do this for non contacts, so I'd have to add them to my contacts.
Go into their contact info (Contacts>press on contact), Hit Menu>Options & check the Incoming Calls: Send calls directly to voicemail checkbox.

Might want to add these contacts to group & hide the group from contacts in the Contacts app>Menu>Display Options, if possible..

The phone won't turn on (boot up) right?
First try taking the battery & MicroSD out & putting the battery back in & turning it on.

It sounds like the boot animation is repeating forever aka Boot Loop, take it into the Sprint Store & have them reflash the software onto it, not just factory reset, for good measure.
Either of these will delete *everything* from the phone, except from the MicroSD (from experience), though you can take it out before anyways.

You might have the phone ringer set to silent, Menu>Settings>Sound>Phone Ringtone. may want to check the Ringer Volume in the Sound menu also.
If this does not help you should take it to a Sprint Store, it might be something silly simple or an app interfering.
Be warned that the most simple fix used in phone tech support is deleting *everything* on the phone, but it usually solves most problems, Called a factory reset (can be done from the phone by anyone) or flash to stock/reload software (hooked to a computer. more effective, a complete reload of the stock software onto the device).

The Transform's stock SMS app doesn't support signatures. You can download one of the many 3rd party SMS apps from the market to replace it though, with much more features than the stock one. Handcent SMS, Go SMS & Chomp SMS to name a few.

The User Manual/Guide PDF (10.7MB) can be found on Sprint & Samsung's sites. Samsung's site also has it in Spanish & .djvu.
http://support.sprint.com/global/pdf/user_guides/samsung/transform/samsung_transform_ug.pdf
http://www.samsung.com/us/support/downloads/SPH-M920ZKASPR

Settings>Accessibility (hit Cancel if something pops up). Power button ends call [checkbox].

When I went into this it said "No accessibility related applications installed", just hit Cancel or Back to get to the only option on the device by default, which is what your looking for.

The SPH-M920 Transform in any of its official software versions as of this writing (DI01,DI11,EB28,EF09) do not come with Live Wallpaper (LWP) support.

There is an unofficial/unsupported LWP support that can be installed onto the Transform if it is rooted, its taken from one of its predecessors, the M900 Moment (they share almost exact internal hardware, along with the M910 Intercept).
Though LWP's will still be hidden/blocked in the market as they were before, you can get around this by installing the apk directly using a file manager, if you can locate the apk (hint, have a friend install the LWP & backup the apk using ES or Astro file managers. else search the internet).

Do note that the transform uses old hardware that will not run LWP's very well (if at all) that are hardware demanding, the M920 doesn't have a 3D driver for its 3D acceleration hardware, don't ask me why samsung chose to do this.

WARNING: Rooting the device will VOID your Samsung warranty. You may destroy your device in the process (aka bricked).
Samsung nor Sprint will offer support for rooted devices other than a Factory Reset &or reflashing the stock software (more effective) sometimes refered to reseting, deleting *everything* on the phone, removing the root and all that it may have done.

Hi there,
Thanks for reaching out for support. This issue is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

You may also reach us via live chat at the following link: http://goo.gl/ZALJm

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thank you for your continued interest in Samsung products.
Samsung Mobile Technical Support

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.

If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!

Thanks for your question!

Regarding your concern, please contact your service provider as this is a network dependent feature on your device.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi there,

Here are the steps on how to set a ringtone for general calls.

From the home screen > tap menu > tap settings > tap sound and display > tap voice call ringtone > tap desired ringtone > tap OK

If you would like MP3 to set as a ringtone, It can be downloaded from android market. Or transfered via bluetooth.

If the MP3 is under 300k, it could be assisgned as a ringtone.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hello,

Please refer to the link below to find the link to the driver download for the SCH-M920 Transform.

http://www.samsung.com/us/support/downloads/sprint/SPH-M920ZKASPR

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support

Thanks for your question!

Regarding your concern, please try to delete apps that you don’t use as well as delete your browser history/cookies/data/cache as well as your Android Market cache to free up space.

If you need additional assistance or information, please just write us again on this forum or you can chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsuppoert for speedy responses in the U.S.

Chat Support:
http://goo.gl/ZALJm

Thanks and have a great day!

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hello and thank you for reaching out!

I am so sorry you are having issues! Have you tried taking it into a Sprint device store? They might be able to better assist you.

Otherwise, please fill out this form http://on.fb.me/sLqKwT and an agent will contact you directly.

If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.

Thank you and have a great day!

Hi there,

Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/ or call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungSupport (@samsungsupport)
Facebook: Facebook.com/SamsungSupport

We thank you for your patience and appreciate your continued interest in Samsung products!