I don't like the ringtones on my new phone...how do i get a new one?
looking for music....not tones
Tags: ringtone
asked 1 year, 8 months ago
Username
Anonymous
Pacifica
on
-1point
0out of1found this question helpful.
2 answers
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answer 1
Thanks for your question!
Regarding your concern, please refer to the link below for steps. http://bit.ly/pirUpJ
If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Thank you for the inquiry. You can quickly dial contacts you call frequently by adding them to your Favorites list. Although not assigned to a speed dial number, this is a quick and easy way to dial your favorite Contacts.Copy and paste this link into your browser. http://bit.ly/mQbDCx
If you need additional support, call Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungService (@samsungservice) facebook.com/SamsungService
Thank you for your continued interest in Samsung products.
I have multiple songs that I would like to use as contact ringtones but I cant figure out how to assign them.
Tags: ringtones
asked 1 year, 8 months ago
Username
KHathaway
utah
on
0points
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1 answer
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answer 1
To assign a ringtone to a specific contact, follow the steps below:
Press the Home Key Tap on Contacts Tap on a contact Tap on Ringtone Tap on one of the following choices > Default- Uses the Voice call ringtone > Phone Ringtone- These ringtones come preloaded on the phone. Tap the ringtone, which should playback audio and then tap Ok Tap Save
Regarding uninstalling ringtone, are you referring to preloaded or downloaded ringtones?
Preloaded ringtones on the phone cannot be deleted because it's a part of the phone's operating system that we cannot alter. To uninstall downloaded ringtones, follow the below steps :
Homescreen > Applications > My Files > Downloads or Tap a folder and scroll down or up until you locate a file. Touch a file to launch it in the associated application (if the file is associated with an application). Touch Menu for Delete option
How do you add numbers to an already existing phone number?
asked 1 year, 7 months ago
Username
tanner1
work
on
0points
0out of0found this question helpful.
1 answer
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answer 1
Hi Tanner1,
Thanks for your inquiry!
To edit a contact on the SPH-M580 Replenish, please follow the steps below.
From the Contact’s overview screen> press and tap Edit contact>Tap an option to begin editing
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/SamsungSupport Thanks and have a great day! Samsung Mobile Technical Support
How do I sync my contacts with Outlook 2003, without syncing with email
I do not want my contacts information sync'd with an online mail system for the security of my contacts.
Tags: mail
asked 1 year, 7 months ago
Username
marktrumble
on
0points
0out of0found this question helpful.
1 answer
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answer 1
Hi there,
Thanks for your question!
Unfortunately, it's not possible to solely synchronize Outlook 2003 contacts without syncing the email. To setup an Exchange Server account on the Sprint SPH-M580 (Samsung Replenish), please follow the steps below.
Synchronizing Your Corporate Account
Press the Home key Press the Menu Key Tap on Settings Tap Accounts & sync Tap Add account. Tap Microsoft Exchange ActiveSync Follow the onscreen prompts to create your new Corporate email account Any changes or updates to your Corporate/Outlook account are automatically updated to your device To configure the Corporate management settings:
Press the Home key Press the Menu Key Tap on Settings Tap Accounts & sync Tap within the Corporate account field to reveal the account's synchronization settings screen. Tap the parameters you wish to synchronize Account settings allows you to configure the current email account settings such as: General settings allows you to configure: Account name displays the name used by the device to track the account. Your name displays the name used in the From field within your outgoing emails. Amount to synchronize to assign the sync range for your incoming and outgoing emails between your device and your external exchange server. Choose how many days worth of emails the Galaxy Prevail™ and server should synchronize. Choose from: One day, Three days, One week, Two weeks, or One month. Default account assigns this account as the default used when sending out new emails. Out of office settings Configures your out of office notifications. Empty deleted items Allows you to delete your email account's trash bin remotely. Sync schedule Allows you to configure your email sync schedule. Email size Configures the incoming email size allowed to pass through to your device automatically without user interaction. Larger emails will have to be retrieved manually. Notification settings allows you to configure: Email notifications enables the device to display a status bar icon when new emails have been received. Select ringtone assigns an audible ringtone when a new or upcoming event is pending. Vibrate assigns a vibration when a new or upcoming event is pending. Server settings allows you to configure: Incoming settings provides access to the Domain, password, and exchange server parameter fields. Sync contacts synchronizes the contacts between your device and the remote exchange server. A green checkmark indicates the feature is enabled. Sync calendar synchronizes your exchange calendar entries between your device and the remote exchange server. A green checkmark indicates the feature is enabled. Sync calendar history assigns the calendar sync period. Common settings allows you to configure: Add signature: Activates the email signature feature. Signature allows you to create an outgoing email signature attached to new emails sent from your device
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport Thanks and have a great day! Samsung Mobile Technical Support
Have shut down and also removed battery. But it still has a blank screen and will not take pictures
Tags: camera problem opening
asked 1 year, 7 months ago
Username
swtmoonrose
Riverside
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi and thanks for reaching out! This is an issue that our customer support line would be better suited to solve for you in a timely manner.
Reach out to Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!
Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
how do you dock the replenish with your computer for contacts, calenders etc?
asked 1 year, 7 months ago
Username
stevefromct
Baton Rouge, Lafayette Louisiana
on
0points
0out of0found this question helpful.
1 answer
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answer 1
Thank you for your inquiry.
Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.
To connect the phone to the computer, please follow the steps below: Pull out and up the memory card slot cover Insert the formatted microSD card into the memory card slot Connect the USB data cable to both the handset and the USB port on the PC If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC From the standby screen, press OK for Menu Select Settings & Tools Select Tools Select USB Mass Storage From the PC, double click on the My Computer icon on the Windows desktop Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings) Double click on the folder to view the contents Copy and paste or drag n drop the files to/from the destination on the PC From the handset, press OK for Disconnect With Yes highlighted, press OK then remove the USB data cable from both the handset and PC
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Hi there, Thank you for your inquiry. It appears that your question is not within our support boundaries and would be better addressed by your service provider. Issues such as voicemail, texting, billing, minutes/data used, and SIM unlock requests are handled by your carrier. For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
phone says paired not connected, windows 7 says driver not found go to website
Tags: rplenish
asked 1 year, 6 months ago
Username
stumped97301
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your inquiry.
Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.
To connect the phone to the computer, please follow the steps below: Pull out and up the memory card slot cover Insert the formatted microSD card into the memory card slot Connect the USB data cable to both the handset and the USB port on the PC If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC From the standby screen, press OK for Menu Select Settings & Tools Select Tools Select USB Mass Storage From the PC, double click on the My Computer icon on the Windows desktop Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings) Double click on the folder to view the contents Copy and paste or drag n drop the files to/from the destination on the PC From the handset, press OK for Disconnect With Yes highlighted, press OK then remove the USB data cable from both the handset and PC
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Is there something to set to activate microphone on wired headset?
Purchased the wired earbuds with microphone for my Samsung Replenish from carrier -- can hear some things, but the mic doesn't work. Plug the wired headset into my laptop and it works perfectly with Skype. Is there a setting on the phone I need to activate to get the microphone to work. I don't want to deal with Bluetooth.
Tags: microphone problem
asked 1 year, 6 months ago
Username
Zippyhatz
San Francisco, CA
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
is it possible to block texting on the phone without calling the service provider?
asked 1 year, 6 months ago
Username
yitzy
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
On a replenish can you change the call answer from the swipe to a button
asked 1 year, 6 months ago
Username
gjsullivan
hillsboro OR
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Please check the Android Market (www.market.android.com) for a third party application that offers this type of configuration.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.
If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.
Is the GPS on the replenish an internal GPS unit or does it use the wireless network to determine location.
Tags: gps
asked 1 year, 6 months ago
Username
Cfraley
Alabama
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
The Replenish SPH-M580 has a GPS chip installed inside of the device. To use this feature, the device must be connected either to the data network via Sprint or a Wifi network in your home/office.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
because i forgot the pattern and i forgot the google information to unlock it
asked 1 year, 6 months ago
Username
vbgurl123
Lakewood Wa
on
0points
0out of0found this question helpful.
1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can best be addressed by reaching out to your service provider. We thank you for your patience and appreciate your continued interest in Samsung products!
Thank you for the inquiry. You can quickly dial contacts you call frequently by adding them to your Favorites list. Although not assigned to a speed dial number, this is a quick and easy way to dial your favorite Contacts. Copy and paste this link into your browser for instructions. http://bit.ly/u9YYte
Thank you and have a great day!
Samsung Mobile Support is now available on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) facebook.com/SamsungSupport Chat Support: http://goo.gl/ZALJm