Customer questions and answers for samsung Samsung Restore™ Cell Phone
Question
How do I add phone numbers into speed dial for the RESTORE ?
Tags: speed dial?
asked 2 years, 6 months ago
Username
228TOMMY
on Samsung Restore™ Cell Phone
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1 answer
Answers
answer 1
Hello there.
Please follow the steps below to add phone number into your speed dial:
1. From standby press the right soft key for Contacts 2. Press the right soft key for Options 3. Select Settings 4. Select Speed Numbers 5. Highlight an empty position 6. Press the left soft key for Assign 7. Highlight a desired contact and press the OK key
I know this phone has a slide out keyboard but there are many times where I would like to use the keypad on the front but HATE abc texting and would like to know if there is a way to get t9
asked 2 years, 5 months ago
Username
Tdud
on Samsung Restore™ Cell Phone
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1 answer
Answers
answer 1
Hi there.
You can use the "Predictive Text" feature of the phone as this feature lets you enter text by pressing keys just once per letter. This input method uses an intuitive word database to analyze the letters you enter and create a suitable word.
Please do the following steps to activate the feature:
From a screen where you can enter text, Press Options (right softkey) Press Text Mode Press Predictive Text Press On to activate this input mode. Press the corresponding keys once per letter to enter a word.
Tip: If you make a mistake, press to erase a single character. Press and hold to erase all previously entered text.
Please cut and paste the link below into your web browser to find the tutorial 'How Do I Transfer Pictures or Videos Between My SPH-M570 (Restore) Phone And My Computer?'
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
How do I change it so that it doesn't read the phone number before playing each voicemail?
asked 2 years, 5 months ago
Username
ajnack
on Samsung Restore™ Cell Phone
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1 answer
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answer 1
Hi ajnack!
Thank you for your inquiry.
Regarding about your concern, voice mail is a network dependent service and there is unavailable configurable option to change the settings of the voice mail on the SPH-M570 handset. We recommend contacting your Service Provider to change the settings of your voice mail.
We appreciate your continued interest in Samsung products.
I'm having a hard time activating my Samsung Restore™ Cell Phone keep getting a error message, how do I solve the problem?'
Tags: activating
asked 1 year, 6 months ago
Username
jvormwald
Chevy Chase, MD 20815
on Samsung Restore™ Cell Phone
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1 answer
Answers
answer 1
Hi there,
Thank you for your inquiry! We appreciate your patience. This is an issue that can be resolved by performing a soft reset: power down the device, remove the battery for several minutes, then re-insert and power up. Should this not resolve your issue, please contact Chat support at http://www.samsung.com/us/support/
We’re also available for support on Twitter & Facebook! twitter.com/GalaxySsupport (@galaxySsupport) twitter.com/SamsungSupport (@samsungsupport) Facebook: Facebook.com/SamsungSupport
We thank you for your patience and appreciate your continued interest in Samsung products!
my Samsung Restore screen went black and i have tried turning it off and back on and even took out the battery and non of the buttons work the screen is black and it wont do anything. i had to downgrade to my LG i miss my Samsung n Ive only been without it a few hours. i don't know whats wrong with it. please help. i cannot afford a new phone.
asked 1 year, 6 months ago
Username
Anonymous
on Samsung Restore™ Cell Phone
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1 answer
Answers
answer 1
Hi there, Thanks for reaching out for support. This inquiry is best addressed by calling into our customer service center. At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
For future inquiries, you may also contact us via Twitter or Facebook. Follow us on Twitter @galaxyssupport or @samsungsupport To find us on Facebook, please visit https://www.facebook.com/samsungsupport You may also reach us via live chat at the following link: http://goo.gl/ZALJm Thanks and have a great day! Samsung Mobile Technical Support
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
how to i reset and erase contacts on the Samsung restore cell phone
asked 2 years, 1 month ago
Username
kdock
on Samsung Restore™ Cell Phone
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0out of0found this question helpful.
1 answer
Answers
answer 1
Hi kdock!
Thank you for your correspondence. This issue is best assisted by calling the Samsung Customer Support Center, as they can further assist you on this issue in a timelier manner than we could through this forum.
At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
We sincerely apologize for any inconvenience this presents and thank you for your continued interest in Samsung products.
My phone keeps turning off when I try to look at messages, how can I fix this?
Please help ASAP! :( Thanks!
asked 1 year, 6 months ago
Username
alany977
on Samsung Restore™ Cell Phone
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0out of0found this question helpful.
1 answer
Answers
answer 1
Thank you for your question!
Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again to reboot the handset.
If this does not work, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Place your fingernail into the Release Latch indention (adjacent to the microphone) and carefully lift the case off the rear of the phone. This is similar to popping the top off a soda can.
We sincerely apologize for any inconvenience this presents.
Can I, and how do I change my time and/or date to military time?
ex: 3:00=1500 5/21/2011=20110521
Tags: settings
asked 2 years, 1 month ago
Username
PRIVATEGREY
on Samsung Restore™ Cell Phone
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0out of0found this question helpful.
1 answer
Answers
answer 1
Hi PRIVATEGREY!
Thank you for your inquiry.
There are no configurable option on the settings of the Samsung Restore to manually configure the Date and Time settings. The phone uses NITZ (Network Initiated Time Zone) integrated into the handset's software and it automatically updates with the network time and date settings. Please coordinate with them, and inquire if the option you are asking is available.
We appreciate your continued interest in Samsung products.
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Thank you for your inquiry. You may Use the Volume Key to Zoom in or out while viewing a picture taken using your phone. However, there are no configurable options on your phone that could make the zoom activated while taking a picture.
We thank you for your patronage of Samsung products. Have a good day.
I lost my home menu button on the carousel on my Samsung restore cell phone. How do I recover that?
Tags: urgent
asked 2 years, 3 months ago
Username
jessielou
on Samsung Restore™ Cell Phone
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1 answer
Answers
answer 1
Hi there! Thank you for your inquiry.
If the phone has experienced damage or is out of warranty by date (it was purchased more than one year ago) the standard charge will likely apply for the repairs to your phone. We are only able to arrange payment for these repairs through credit card (Visa or MasterCard).
For troubleshooting and questions related to possible repairs we invite you to contact Samsung Customer Care at your earliest convenience through our toll free number 1-888-987-HELP (1-888-987-4357).
If you need additional assistance or information, please just write us again on this forum or you can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungsupport for speedy responses in the U.S.
Thank you for your inquiry. Please do a soft reset on your phone by taking your battery out and put it back again. If the soft reset won’t work, we would be glad to give you further assistance in resolving your concern. Just call Samsung Support Hotline at your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Thank you for your continued interest in Samsung products.
Can I upload a song from the computer and set it as a ringer
I just bought the Samsung Restore and am wondering if it is possible to connect the phone to the computer, save a song the the SD chip, and then set that as a ring tone.
asked 2 years, 2 months ago
Username
jkrawcz
Indiana
on Samsung Restore™ Cell Phone
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1 answer
Answers
answer 1
Hi jkrawcz!
Thank you for your inquiry.
Regarding your concern, upon checking the specifications and settings on the Samsung Restore™ Cell Phone (SPH-M570), t is not possible to assign MP3 files as ringtones.
We recommend contacting your service provider to avail compatible ringtones you can use on the SPH-M570 handset.
If you want to transfer music files from the computer to the phone, it would require you to have a microSD memory card inside the phone and a compatible USB data cable. Once you have the requirements, please follow the steps below:
1. Ensure that a memory card is present in the handset's memory card slot. 2. Connect one end of the USB data cable to the handset and the other end to an available USB slot on a PC or laptop. 3. Highlight Home icon and press the middle button. 4. Select Tools. 5. Select Mass Storage. 6. Select Connect To PC. 7. When the Removable Disk window pops up, select the Open Folder option and click OK. 8. Copy & paste or drag & drop MP3 files from other locations on your PCs hard drive to this window. 9. On the handset, press the right soft key for Disconnect. 10. Press the left soft key for Disconnect to confirm.
Note: Make sure Bluetooth is disabled and the phone is in idle mode.
Should you desire additional assistance resolving this, we invite you to call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.
Again, we thank you for comments and appreciate your patience and understanding in this matter.
We appreciate your continued interest in Samsung products.