Looking for Answers about samsung Samsung Restore™ Cell Phone?

Hi catdoctor!

Thank you for your inquiry.

The Samsung Restore™ Cell Phone (SPH-M570) certainly has this feature once you receive e-mails. Please follow the procedures on the link below on how you can change the ringtones on your phone for messaging.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=559&AT_ID=250643

We appreciate your continued interest in Samsung products.

Hi there,

Thank you for your inquiry! We appreciate your patience.
This is an issue that can best be resolved by reaching out to chat support at http://www.samsung.com/us/support/
or by calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further

We’re also available for support on Twitter & Facebook!
twitter.com/GalaxySsupport (@galaxySsupport)
twitter.com/SamsungService (@samsungservice)
Facebook: Facebook.com/SamsungService

We thank you for your patience and appreciate your continued interest in Samsung products!

Hi there!

Thank you for your correspondence.

Before this happened, did you downloaded any applications on the phone?

Most issues like this may be resolved with minimal troubleshooting. Once troubleshooting has been done to the point of actual failure, we can setup a repair on the handset, should it be determined the problem cannot be resolved over the phone. We can repair the phone, if it is still under warranty and has not been physically damaged.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products.

Greetings!

Thanks for your question! Please try doing a soft reset by turning off the phone, then remove the battery and put it back in and power on the phone again.

If this does not work, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi there!

Thank you for your inquiry.

Please refer to the link below, to guide you on the proper way to insert the battery on your phone.
http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=559&AT_ID=233262

Thank you for your continued interest in Samsung products.

Hi gdkglobal!

Thank you for your inquiry. This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through this forum.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

We sincerely apologize for any inconvenience this presents.

Thanks for your question!

Regarding your concern, please refer to the link below for steps.

http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=559&AT_ID=250515

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!

Certainly. The built-in music player, for example, is a Java applet.

Hi DK5290!

Thank you for your inquiry.

WAV files cannot be assigned as a ringtone for the Samsung Restore. Provided here below are the type of files that you may use as a ringtone.
MP3 MP4 / AAC MP4 / AMR M4A 3GP / AAC 3GP / AMR WMA REAL

Audio files less than 300 KB are treated as ringtones, whereas audio files which are greater than 300 KB are considered as Music. Users cannot set a media file as a ringtone if it is larger than 300 KB. Some media files transferred to the handset via ActiveSync may not be able to be used as ringtones or alerts.

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

Thank you for your continued interest in Samsung products.

Hi demlinggma07!

Thank you for your inquiry. Please try to open one of your text message, and press the volume up key.

If that option will not work, there are no other configurable options to enlarge the font size of it.

We thank you for your patronage of Samsung products.

Hi Harold17!

Thank you for your inquiry. Are you referring on how to upload pictures from the phone to your Facebook account? If so, you may need to download an application that will allow you to upload your pictures/photos from the phone to your Facebook account. However, please keep in mind that we don’t support any third party application for any of our devices. For this reason, we do not have information compiled on possible resources.

Thank you for your continued interest in Samsung products.

Hi there,

Thanks for reaching out!

Please refer to the attached image to find a tutorial on the navigation of the Sprint Restore (SPH-M570). Include is the steps to find the Carousel feature.

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
Thanks and have a great day!
Samsung Mobile Technical Support

Hi!

Please see: http://ars.samsung.com/customer/usa/jsp/faqs/faqs_view_us.jsp?SITE_ID=22&PG_ID=2&PROD_SUB_ID=557&PROD_ID=558&AT_ID=344529

Samsung

Thank you for your inquiry.

Regarding your concern, there is no need to install any software on the computer for you to connect the handset with your PC. All you need to have is a memory card inside the handset and a data cable then set the phone to mass storage.

To connect the phone to the computer, please follow the steps below:
Pull out and up the memory card slot cover
Insert the formatted microSD card into the memory card slot
Connect the USB data cable to both the handset and the USB port on the PC
If Select USB Mode appears on the display press the clear key to return to the standby screen OR if the MTP Connect to the PC... appears on the display, press OK then with Yes highlighted press OK to disconnect from the PC
From the standby screen, press OK for Menu
Select Settings & Tools
Select Tools
Select USB Mass Storage
From the PC, double click on the My Computer icon on the Windows desktop
Double click on the newly created drive letter (which may appear as an icon or text, depending on your View settings)
Double click on the folder to view the contents
Copy and paste or drag n drop the files to/from the destination on the PC
From the handset, press OK for Disconnect
With Yes highlighted, press OK then remove the USB data cable from both the handset and PC

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi! Thanks for your question. I suggest performing a soft reset. To perform a soft reset, please power off the device and pull/replace the battery after 2-3 minutes before powering back on.

If you need additional assistance, feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

samsung's EC05 release of android 2.2. 2.1 was at least functional. take it to the sprint store and have it reset. then reapply EC05. you should be ok

Hi!

Thank you for your inquiry. This issue is one that is best helped through calling our Customer Support Center, as they can help you troubleshoot this issue in a more timely manner than we could through email correspondence.

At your earliest convenience, please call Samsung Customer Support by phone at our toll free number 1-888-987-4357, between the hours of 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, Central Standard Time.

Thank you for your continued interest in Samsung products

Hi and thanks for reaching out! This is an issue that our customer support line would be better suited to solve for you in a timely manner.

Reach out to Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

Or feel free to ask us on Twitter @GalaxySsupport or @samsungservice for speedy responses in the U.S.

Thanks and have a great day!

Hi there.

There is no option to change the font size for text messages.

Thank you for your continued interest in Samsung products.

Hi there,

Thanks for reaching out to us for support.

Please cut and paste the link below into your web browser. There you will find the tutorial that will guide you through the steps.

http://scare.deviceanywhere.com/iframe/tutview.seam;jsessionid=5E2F3AD129C94B2CCBFD356A1F35DBE6?tutorialId=4690&deviceId=708&cid=3030&conversationPropagation=nest

For future inquiries, you may also contact us via Twitter or Facebook.
Follow us on Twitter @galaxyssupport or @samsungsupport
To find us on Facebook, please visit https://www.facebook.com/samsungsupport
You may also reach us via live chat at the following link: http://goo.gl/ZALJm
Thanks and have a great day!
Samsung Mobile Technical Support