Looking for Answers about samsung (Unknown)?

Hello and thanks for reaching out!

Unfortunately we don't have any information at this time and cannot speculate on future updates. I apologize for the inconvenience. Follow us on Facebook and Twitter!

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That was happening to me also. I turned all that stuff off and then turned to phone off and back on and it seemed to go back to normal for me. Hope this helps.

One thing that helps is hold down the center button and wipe the apps that are still running

You could also put your phone on "Airplane Mode", it saves the battery as well. You will have to cut it off to get text messages and calls afterwards.

I use an app called Juicedefender ultimate from the app store and it has greatly reduced my battery usage.

I'll sugest going into >Settings >Battery There you can see what's eating your battery and adjust your usage habits accordingly. There is the possibility of a corrupted app that continues to run inadvertly and doesn't let your phone sleep.

Well first you need to turn wifi off and gps and turn your brightness down and thats it and my phone last twice as long

sam thing has started to happen to me

The only way to save battery life on this phone is to shut down the data while not in use. Having it all the time on keeps the phone syncing with all the features that you may have online and drains it quickly. Done it, tested and workd. Follow my advise and see the results.

Regards

It is my understanding that the sound cannot be turned off. It is very frustrating. Hopefully Samsung will change this. In the meantime, if you block the 2 speakers with your fingers, it significantly decreases the sound. Also, some people I know have downloaded a different camera app and use it.

I'm right there with you on the frustration about this.

Yep, you can't as of the moment, far as I am aware. What I do is simply block the speaker on the back, its small so its easy to cover, do that and the sound is almost not audible.

If this is still too little, go and find a free camera app on Google Play! There are plenty with no sound effect or removable sound.

you should try to download a camera app from the store...

I don't know when it became law, but I know there is a law that says manufacturers can't produce phones anymore that have a silent option for the camera, simply because of the weirdos out there.. I've had several apps from the Play Store that mute it, but I keep coming back to the stock camera..

While the local ordinances may be in question, there is (was) a bill before the house to force manufacturers to have a shutter sound. There is a lot of debate about the legality. However Samsung has hidden this option and forced the consumer to use a shutter sound.
There is a way to disable the sound if you are interested in "Rooting" your phone. However this may void your warranty.

Root your phone
Edit the feature.xml file in system/csc to say <CscFeature_Camera_ShutterSoundMenu>true</CscFeature_Camer_shutterSoundMenu>

Then you get the menu option to turn it off.

This information is readily available on the internet.

Thanks for reaching out!

Regarding your concern, please refer to the link below for steps and more info.

http://www.samsung.com/us/support/S...

If you need additional assistance or information, please just write us again on this forum or feel free to ask us on Twitter @samsungsupport for speedy responses in the U.S.

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You can either enable "Smart Stay" and make sure your front facing camera can see your face, then while your using your maps smart stay will recognize this and not turn off the screen. Otherwise you can simply disable the automatic screen off setting. Or make the time set for a longer period (ie ten minutes) and your more than likely to at least touch the screen within that time frame and keep it active. Hope this helps. - Zeke

I dragged a Settings widget to the home screen that controls screen brightness. With two clicks I set the backlight to stay on as needed. Hope this shortcut helps!

Thank you for your question!

Please try to do a soft reset on the phone by powering it off and removing the battery then placing it back again after a few minutes to reboot the handset.

If you need additional assistance or information, please just write us again on this forum or feel free to ask us on Twitter @samsungsupport for speedy responses in the U.S.

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I was experiencing this same issue for a short time today. Once I signed in again online and powered off my phone and turned it back on, it seemed to work. Strange but somehow that took care of it. Good luck.

I have deleted account and gone thru all steps to set up again. I am still NOT getting "sound' notification when a new email is rec'd.

Hello and thanks for reaching out!

Please try removing your email account from your device, then set up your email again. You can find more information on setting up your email here: http://bit.ly/WxWjPa.

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I am not sure if this is what you are referring to, but do you mean to ask that when you got an email or text a voice would come over the phone and alert you? If so, you might have enabled Drive Mode on the old device and by default it does not come turned on some new devices. It is hard to find this setting, it varies by phone. On my S III it is under settings>language>text to speech output. On an S II it is also under settings>voice>text to speech if I recall. I only recall this because my mom somehow was able to fiddle around with the phone one day and activated this on her phone and had no idea how she did it.

You will need to get into your main settings menu.
Go to Sound.
Select Volume.
Check and make sure that your Notification volume is not set to silent or the far left.

it might be a software isue, for all i know it should work fine

Pertaining to your query, we do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.
If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
We do appreciate hearing from our customers, as your comments are vital for us to continue improving our products, as well as our business.

If you need additional assistance, feel free to ask us on Twitter @SamsungSupport

Thanks and have a great day!

Thanks for your question!

Please see page 95 here http://bit.ly/QwS6wl for instructions on connecting your device to your PC so you can transfer photos.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @SamsungSupport for speedy responses in the U.S.

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use the usb cables.

Technically accessing the apps in general will mean that you have unlocked the screen. Although you can jump straight into the app from the lock screen by pressing the icon and swiping up. Then from there once you've finished with the app you can simply press the power button, and we're locked up again! Hope this helped - Zeke

Hi!

Unfortunately I do not see this as a configurable option at this time. You will need to unlock your screen to access your applications.

Thanks and have a great day!

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Hi, thank you for reaching out!

Please go to Menu>Settings>Application Manager>All>S Voice. Touch force stop then clear data. All application data will be deleted and the S Voice application will be reset to to default. You will have to set up S Voice again.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
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I have noticed on my GS3 that if the connection is weak, and/or the wireless network has password security - - it may continue to scan for a stronger signal or one that doesn't require a password. I have my home network secured and cloaked so that I had to give the GS3 the SSID as well as the password before it would lock-in. Now- - no problem.

Hi Littlbandit,

Thank you for your inquiry. We understand that you would like to when will Samsung Remote and Smart View Apps be available for your phone, SPH-L710.

We are unable to speculate when/if these features might be available due to the fact that this might lead to inaccurate information and confusion.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARSHi Littlbandit,

Thank you for your inquiry. We understand that you would like to when will Samsung Remote and Smart View Apps be available for your phone, SPH-L710.

We are unable to speculate when/if these features might be available due to the fact that this might lead to inaccurate information and confusion.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products. System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

Hi Techie9,

Thank you for your inquiry. We understand that you would like to know how often should your phone, SPH-L710 be charged.

Please check the information listed below for the charging time for your phone.

Initial charging time: 6-8 hours
Regular Charging time: 2-4 hours

Don't wait for your battery to be fully drained before charging it. When the battery is weak and only a few minutes of talk time remain, the battery icon blinks and the device sounds a warning tone at regular intervals, you may already charge the your phone.

Do you have more questions regarding your Samsung Mobile Phone? For 24 hour information and assistance, we offer our new FAQ/ARS System - Automated Response System at http://www.samsung.com/support.

It's like having your very own personal Samsung Technician at your fingertips.

We appreciate your continued interest in Samsung products.

MP4 is actually able to contain picture sound or video info. It is preferred over MP3 because the latter only contains sound. I know for a fact that my S III can stream all the movie files from my home NAS wirelessly and most of them are MP4 format. Just to test it locally, I moved over one of my anime moives with an MP4 extension to my SD card on the phone and am able to watch it just fine from my S III.

Hello and thanks for reaching out!

We apologize for your frustrations.Have you tried checking to ensure that your device is not in a power saving mode? You can go to Home>Menu>Settings>Power saving to disable power saving functions on your device. If you are still having issues, please reach out to your carrier for further assistance regarding GPS connectivity.

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Hello and thanks for reaching out!

Unfortunately, I do not see a configurable option to do this. You might want to look for a 3rd party application or plug in, in the Play Store, that will enable this. I apologize for the inconvenience!

If you need additional assistance please contact us again. You can also reach out to us via twitter or facebook for quicker responses.

Thank you and have a great day!

Samsung Mobile Support is now available on Twitter & Facebook!
twitter.com/SamsungSupport (@samsungsupport)
facebook.com/SamsungSupport
Chat Support: http://goo.gl/ZALJm

Hi!

Thanks for reaching out. Try these steps: Settings > Applications > S Voice > Clear Cache and Data. Unfortunately you will need to go through the setup process again. We apologize for any inconvenience.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!

Are you having issues with folks saying they don't receive text messages? I stopped seeing delivery receipts being used when I moved up to smart phones a while back but never thought anything of it. They pretty much take into account your message will go through. They will however, alert you if it doesn't go through though. I work in an environment that has lead walls and our signal tend to be iffy at times. If i try to send a message and it won't go I get alerts all over the place to notify me of it and the phone keeps trying to resend it by itself for a while.

Thanks for your question!

The latest platform for US based devices is Android 4.1. Unfortunately we are not able to speculate on unreleased OS updates.

If you need additional assistance or information, please just write us again on this forum or you can also try calling Samsung Customer Support at our toll free number 1-888-987-4357 between the hours 7:00 a.m. to 9:00 p.m. Monday through Friday, and 9:00 a.m. to 6:00 p.m. Saturday, CST. From there, a representative can assist you further!

You can also chat live with a support agent by following the link below and clicking on Mobile Phones under Live Chat Support, or feel free to ask us on Twitter @SamsungSupport for speedy responses in the U.S.

Chat Support: http://goo.gl/ZALJm

Thanks and have a great day!