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Most Recent Questions
Recent Question:
when calling cannot hear ring, person called. person calling phone does not hear pick up nor person called
Recent Question:
How do i silence the shutter sound and focus sound on the camera. Epic 4G
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How do I take a screen shot from my phone?
Recent Question:
HOW Do i ROOT MY PHONE?
Questions with Most Recent Answers
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when calling cannot hear ring, person called. person calling phone does not hear pick up nor person called
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How do i silence the shutter sound and focus sound on the camera. Epic 4G

Customer Questions & Answers for
samsung Samsung Epic™ 4G Android Smartphone

Customer Questions & Answers:
3,465 Questions
 | 
3,605 Answers

Questions & Answers for samsung Samsung Epic™ 4G Android Smartphone

Question

how do I sync the outlook calender to the new epic 4

the email is synced, it was done by the sprint technician, I have contacts and email but not calender
asked 3 years, 5 months ago
rpvp
on Samsung Epic™ 4G Android Smartphone
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answer 1
For this type of phone, syncing is over the air via your gmail account. You need to create a gmail account on the computer and set up your gmail account on the phone. You also need to import/export your outlook to your gmail account. Once you did that, on your phone, go to settings, accounts and sync, tap on your gmail account, make sure that the Sync Calendar, Sync contacts, Sync gmail are all check. From there your gmail will automatically sync to your phone.

Have a good day
answered 3 years, 5 months ago
Samsung7
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Question

how do i add custom ringtones

asked 3 years, 6 months ago
KnuttyKitten
on Samsung Epic™ 4G Android Smartphone
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answer 1
I have 3 options for you to try on how you can add ringtones on your phone:

First, load songs on your memory card, once you have added songs on the memory card, go to your music player , select MENU then choose USE AS A RINGTONE.

Second, through subscription from your network provider.

Third, by dowloading an application through the Android Market that would allow you to load and edit songs for your phone.
answered 3 years, 5 months ago
Samsung4
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Question

How can I use my own music/tones for my ringtone?

change my default ringtone one of my songs.
asked 3 years, 6 months ago
Miniejj
Pomona
on Samsung Epic™ 4G Android Smartphone
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answer 1
Hi there!

If the audio file meets the requirement of the phone, under music player you can tap and hold on the music then it will give you an option to USE AS A RINGTONE.

However, if the file is too large and not a file format supported, you may download an application from the Android Market that will allow you to use this for ringtone option.
answered 3 years, 5 months ago
Samsung4
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Question

IS THERE A BLUETOOTH THAT ALLOWS ME TO MAKE A CALL WITHOUT HAVING TO TOUCH MY PHONE

I DO NOT LIKE THE IDEA OF REACHING OVER TO MY PHONE IN ORDER TO MAKE A CALL, IT IS TO DISTRACTING ESPECIALLY WHEN I AM DRIVING. I WANT TO PRESS A BUTTON ON THE BLUETOOTH AND ANSWER A COMMAND TO SAY A NUMBER OR CONTACT NAME
asked 3 years, 5 months ago
abeza195
on Samsung Epic™ 4G Android Smartphone
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answer 1
1 turn off CRUSE CONTROL 2nd voice dialing from BlueTooth is not supported by Android 2.1 as per the samsung post they are trying to work this into 2.2 but as of yet they have no promises
answered 3 years, 5 months ago
Swolfe
Olympia, Wa
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Question

When will the update for Android 2.2 be available?

asked 3 years, 5 months ago
Arnd
on Samsung Epic™ 4G Android Smartphone
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answer 1
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 5 months ago
Samsung4
0points
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Question

How do you erase and start over a Samsung Epic™ 4G Android?

asked 3 years, 5 months ago
HEARTZ110
on Samsung Epic™ 4G Android Smartphone
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1 answer
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answer 1
Hey there! Do you mean restore factory settings? The phone can be restored to factory settings if you wish, But i just like to inform you this will delete all personal information such as contact,calendar evens,media files. I suggest for you to call Samsung Customer care for us to assist you better. Feel free to call us at this toll free number. 1-888-987-4357

Have a good day!
answered 3 years, 5 months ago
samsung6
0points
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Question

how do i access the front camera view qik to take pictures?

asked 3 years, 5 months ago
tomsrr
san diego
on Samsung Epic™ 4G Android Smartphone
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answer 1
Hi, the phone only has one camera and it is located at the back of the phone. However it doesn’t have a front camera.

Have a good day
answered 3 years, 5 months ago
Samsung7
0points
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Question

How do you change your ringtone for text messages?

asked 3 years, 5 months ago
Leinaala
on Samsung Epic™ 4G Android Smartphone
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answer 1
Hi there!

For you to change ringtone for the text messages, just follow the given steps:

From the Home Screen, Tap on Messaging
Tap on settings
Scroll down up to Notification Settings
Tap on Select Ringtone
Tap on the Alert Tone that you would like to assign then Hit OK.
answered 3 years, 5 months ago
Samsung4
0points
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Question

When is Froyo coming for Samsung Epic?

I'm curious as to a specific date when we all will receive the update and get the 2.2 Android OS
asked 3 years, 5 months ago
n1ck1525
Quantico, Va
on Samsung Epic™ 4G Android Smartphone
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answer 1
We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.
answered 3 years, 5 months ago
Samsung4
0points
0out of 0found this answer helpful.
Question

when will Android 2.2 be available?

asked 3 years, 6 months ago
Zoki
on Samsung Epic™ 4G Android Smartphone
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answer 1
HI, Zoki! Thank you for your inquiry.

We are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.

Should this become available, it will be posted on our website in the Samsung Download Center.

Please feel free to check back with us periodically for updates.

Thank you for choosing Samsung.

Sincerely,
Technical Support
answered 3 years, 5 months ago
SamsungSupport9
0points
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Question

how do i use text i have highlight from other websites

Tried many time can't figure it out
asked 3 years, 6 months ago
yoavie5
saint louis MO
on Samsung Epic™ 4G Android Smartphone
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answer 1
I've also tried that on my epic 4G phone, but I cannot see any information for that thing. I've also checked the features of the phone but it seems that there's no configurable option for us to do that on our Epic 4G.
answered 3 years, 5 months ago
Samsung10
0points
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Question

battery cover

how do i remove the battery cover?
asked 3 years, 6 months ago
fuzzybare
on Samsung Epic™ 4G Android Smartphone
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answer 1
Hi, Fuzzybare!

Just grasp the device firmly and locate the cover release latch (located at the bottom part of the phone). Then place your fingernail in the opening and firmly “pop” the cover off the device (similar to a soda can).

Thank you for your continued interest in Samsung products.

Sincerely,
Technical Support
answered 3 years, 5 months ago
SamsungSupport9
0points
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Question

How do I delete bookmarks I no longer need?

asked 3 years, 5 months ago
Mtnrows
Crestline,CA
on Samsung Epic™ 4G Android Smartphone
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answer 1
Here's the steps on how you can remove/ delete a bookmark.

1. From the standby screen, Tap Applications.
2. Tap on Web
3. Tap the ribbon with a star icon located on the right side of the address bar.
4. Tap and hold on the bookmark that you desire to delete
5. Tap on delete bookmark from the pop up screen.
answered 3 years, 5 months ago
Samsung5
+1point
1out of 1found this answer helpful.
Question

How do I download movies to my phone?

asked 3 years, 5 months ago
lkurovski
66218
on Samsung Epic™ 4G Android Smartphone
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answer 1
Hi, for you to connect the phone to the PC and download movies, it would require you to have the memory card inside the phone and a data cable that is part of your standard box contents. Once you already have the requirements, and then do the following steps:

Select Menu.
Select Settings.
Select Applications.
Select USB settings.
Choose Development
Make sure that USB Debugging, Stay Awake and Allow mock locations are all unchecked.
Connect the USB cable to the device.
Connect the opposite end of the USB cable to the computer.
Bring down the Notification Bar, and select USB Connected.
Select Mount

Check on the computer screen if it will recognize the device and Removable Disk will pop up on the screen. Select open folder to view files. Open video folder, drag and drop/copy and paste the file from the source folder going to the destination folder.

Have a good day
answered 3 years, 5 months ago
Samsung7
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Question

how do i get a driver on my computer

i have the SPH-D700 phone which i just got and i wanted to load some pictures on to my computer but my computer can not find a driver to support the phone. What drive do i need. I am haveing a diffuclt time on your website trying to find the correct driver for this phone.
asked 3 years, 5 months ago
fpeck
Michigan
on Samsung Epic™ 4G Android Smartphone
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answer 1
Below is the direct link on Samsung website to download the driver on your computer :

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000004&prd_mdl_cd=SPH-D700ZKASPR&prd_mdl_name=SPH-D700

Just click on the icon under File to start downloading.

To connect and transfer data from Phone to a PC without the use of a driver is through Mass Storage as follows :

Press the Home Key
Plug the cable into the phone
Plug the other end of the cable in a USB port
Tip: Avoid the use of multiport hubs if possible.
Tap on Mass Storage
Sweep down on the Notification bar and Tap USB connected-Select to copy files to/from the computer
Tap Mount
The PC may throw an option window. Click on Open folder to view files.
Navigate to the desired files to be transferred and either drag and drop them over or copy and paste them into the directories.

If connection is unsuccessful, kindly try to check the following….

> Try using a different USB port (if using a desktop PC, please try to connect the USB data cable at the back port of the CPU)
> Restart the PC and soft reset the phone (turn off and remove the battery for about a minute and put it back in the phone and turn it on again)
> Make sure that the USB cable is samsung genuine accessory
> Try using a different USB cable
> Try to check the removable storage through the "My Computer"
> Disable or turn off Bluetooth connectivity of the phone
answered 3 years, 5 months ago
SamsungSupport13
SamsungSupport13
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Question

how do you transfer or syncronize outlook notes to notes on the Epic

asked 3 years, 5 months ago
bhidde
on Samsung Epic™ 4G Android Smartphone
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answer 1
Regarding the ability to sync with Outlook, Samsung does not provide an application by which to do this. However, there are third-party applications available through the Android Market that will support this.

We do not support the use of 3rd party applications and services with any of our devices. For this reason, we do not have information compiled on possible resources.

If you are having issues with the use of a specific 3rd party application or service, we recommend contacting the manufacturer of that application or service for compatibility and support assistance.
answered 3 years, 5 months ago
Samsung5
0points
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Question

how do you turn off this phone?

asked 3 years, 5 months ago
Stockman
on Samsung Epic™ 4G Android Smartphone
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answer 1
To turn OFF the phone, you need to press and hold the power ON/OFF button located on the top right side of the phone.
answered 3 years, 5 months ago
Samsung5
0points
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Question

How I get the Samsung_Android SPH-D700 USB driver?

So far unable to connect to my pc because I'm missing the driver.
asked 3 years, 5 months ago
maldarondo
Puerto Rico
on Samsung Epic™ 4G Android Smartphone
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answer 1
Thank you for your inquiry.
With the SPH-d700 it actually does not require any driver. There is no need for drivers on this phone, if you want to connect your phone with your computer to transfer files. Transferring via Mass Storage mode is the best option that you can do with your phone.
How Do I Connect In Mass Storage Mode to Transfer Data From My Sprint SPH-d700 Epic 4G Phone To A PC?
Connecting & Transferring
Press the Home Key
Plug the cable into the phone
Plug the other end of the cable in a USB port
Tip: Avoid the use of multiport hubs if possible.
Tap on Mass Storage
Sweep down on the Notification bar and Tap USB connected-Select to copy files to/from the computer
Tap Mount
The PC may throw an option window. Click on Open folder to view files.
Navigate to the desired files to be transferred and either drag and drop them over or copy and paste them into the directories.
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products.
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
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Question

when i recieve a text message with a picture how do i save that picture to my phone or set the picture as a contacts picture?

asked 3 years, 5 months ago
silentknuckles
Salt Lake City
on Samsung Epic™ 4G Android Smartphone
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answer 1
Thank you for your inquiry.
Hi, your phone the Samsung Epic 4G supports pictures that are sent through text message, it can be received and viewed. And if you are going to save it you will need to check if there is an option to save it. Because not all pictures has the option to be saved. Once you received a picture & want to save it. And I will also give you the steps on how to assign it to a contact.
To save a picture, just:
-tap on the menu key
-tap on application
-tap on email
-open your email that you received with the picture file included
-tap on menu
-select download attachment
-or you can just try to tap & hold the attachment
Note: please check on the menu or options if the attachment can be saved or not. For every picture that you saved, you can view it on the file or gallery folder.
To assign an image to a contact follow the steps below:
Press the Home Key
Tap on Contacts
Tap on a contact
Press the Menu Key and tap on Edit
Tap on Phone
Tap on the photo place holder
Select a photo
If desired, crop the image and tap save
Tap on Save to complete
For further details regarding this phone, we advise you to visit our website www.samsung.com to check for other specifications that you may enjoy with this phone.
Thank you for your continued interest in Samsung products
Sincerely,
Technical Support
answered 3 years, 5 months ago
Samsung8
Samsung8
0points
0out of 0found this answer helpful.
Question

Where do I get a driver for my new SPH-D700 phone?

Microsoft Windows Vista
asked 3 years, 6 months ago
mdreyes
Pearl City, HI
on Samsung Epic™ 4G Android Smartphone
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answer 1
Please copy paste this link to access and download the software for your device.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000004&prd_mdl_cd=SPH-D700ZKASPR&prd_mdl_name=SPH-D700
answered 3 years, 5 months ago
SamsungBryanA
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