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Customer Questions & Answers for
samsung Samsung Epic™ 4G Android Smartphone

Customer Questions & Answers:
3,465 Questions
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3,605 Answers

Questions & Answers for samsung Samsung Epic™ 4G Android Smartphone

Question

A virtual keyboard popped up for controling the cursor while I was in texting. How do I find this again?

This keyboard had buttons for moving the cursor up, down, left, right, et al.
asked 1 year, 8 months ago
funford
New York, NY, USA
on Samsung Epic™ 4G Android Smartphone
0points
0out of 0found this question helpful.
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2 answers
Answers
answer 1
You most likely had a 3rd party keyboard app installed. To see which keyboards you have installed you can go to:

Settings>Language & Input

You should have your installed keyboards listed right there. Check off any 3rd party ones installed and be sure to choose which default input method you want to use.

Next, after configuring the keyboard of choice, go into the setting of that keyboard and see if the option to display on-screen arrows is there.
answered 1 year, 6 months ago
darensdorff
Ontario, California
0points
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answer 2
Go to the options menu, and configure the keyboard options to reflect the style of keyboard you would like, or in a blank field press and hold the screen untill the keyboard appears, On the keyboard there should be a WHEEL looking icon. Press that and hold it,. The options menu for the keyboard will appear. After you are done, go back, or hit done......Hopefully this helps.....
answered 1 year, 8 months ago
Pianoman1174
Woodbury, MN, USA
0points
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Question

Will my samsung epic 4g android be getting the ICS update?

asked 2 years ago
Beanman34
on Samsung Epic™ 4G Android Smartphone
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2 answers
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answer 1
No it will not. it doesnt have the hardware required for it. basically if you got it on your phone it wouldn't be able to keep up with the software and always crash
answered 1 year, 10 months ago
Spitfire225
North Carolina
0points
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answer 2
Hi!

Thanks for reaching out. You can check in here for the latest on ICS news: http://bit.ly/JC8pTR.

If you need additional assistance, feel free to reach out to us on Twitter @samsungsupport for speedy responses in the U.S.

Have a great day!
answered 2 years ago
SamsungTech2
0points
0out of 0found this answer helpful.
Question

when is the media hub going to be active?

I was told when I got the phone that it would be with in a week. then told the 9/16. when is the real date?
asked 3 years, 10 months ago
epicohio
columbus ohio
on Samsung Epic™ 4G Android Smartphone
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1 answer
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answer 1
September 16th there was an update released for activating the media hub. It is an Over the Air update and is being "pushed" to phones by your provider in waves. All phones should be receive the system update notification by the end of the week. Just follow instructions to update your phone at that time.
answered 3 years, 10 months ago
Thepeoplesromdev
Daytona Beach, Fl
0points
0out of 0found this answer helpful.
Question

Where do I get a driver for my new SPH-D700 phone?

Microsoft Windows Vista
asked 3 years, 10 months ago
mdreyes
Pearl City, HI
on Samsung Epic™ 4G Android Smartphone
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1 answer
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answer 1
Please copy paste this link to access and download the software for your device.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000004&prd_mdl_cd=SPH-D700ZKASPR&prd_mdl_name=SPH-D700
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

USB driver for Epic 4G

I have windows vista which can not install the drivers to connect to the device. Where can i find the driver
asked 3 years, 10 months ago
mightyjoe44
on Samsung Epic™ 4G Android Smartphone
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1 answer
Answers
answer 1
Try installing the driver

http://www.samsung.com/download/FileView.aspx?cttfileid=3185503&type=Mobile+Phone&typecode=18&subtype=CDMA%283G+WCDMA%29&subtypecode=1806&model=SPH-D700&filetype=SW&language=
answered 3 years, 10 months ago
gauravsp7
0points
0out of 0found this answer helpful.
Question

How do I connect to my PC?

Can't get my laptop to recognize my new Epic 4G. Please help.
asked 3 years, 10 months ago
dkhbrit
on Samsung Epic™ 4G Android Smartphone
0points
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1 answer
Answers
answer 1
Try installing the driver

http://www.samsung.com/download/FileView.aspx?cttfileid=3185503&type=Mobile+Phone&typecode=18&subtype=CDMA%283G+WCDMA%29&subtypecode=1806&model=SPH-D700&filetype=SW&language=
answered 3 years, 10 months ago
gauravsp7
0points
0out of 0found this answer helpful.
Question

HOW DO I SET UP MY EMAIL

I HAVE TRIED TO FOLLOW THE DIRECTIONS IN MY LITTLE BOOK BUT SAYS CANNOT CONNECT.
asked 3 years, 10 months ago
FREITAG
CALIFORNIA
on Samsung Epic™ 4G Android Smartphone
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1 answer
Answers
answer 1
While we would like to assist you in your request, this is something that would be best addressed by your service provider. Please contact your service provider’s customer service department for additional information.
answered 3 years, 8 months ago
SamsungJoseL
0points
0out of 0found this answer helpful.
Question

how can i upload pictures to the phone

asked 3 years, 10 months ago
jrb011851
chicago
on Samsung Epic™ 4G Android Smartphone
0points
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1 answer
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answer 1
Please copy paste the link below to access and download the software for your device.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000004&prd_mdl_cd=SPH-D700ZKASPR&prd_mdl_name=SPH-D700

This will assist you in uploading your pictures
answered 3 years, 8 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

how can i get the android 2.2 upgrade

asked 3 years, 10 months ago
kendbay
on Samsung Epic™ 4G Android Smartphone
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1 answer
Answers
answer 1
The update is not available at this time, please check back with us or visit our website at samsung.com
answered 3 years, 7 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

Did any one else get a wierd update about 9 pm eatern

phone shout down updated with a android like picture then restarted and now my sprint zone has been all changed around and would not load up i had to soft reset still no app then i hit menu and choose refresh to get it to come back
asked 3 years, 10 months ago
Anonymous
on Samsung Epic™ 4G Android Smartphone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Hi billmurry313,

Thank you for your inquiry. We understand your concern regarding the update that you received around 9pm eastern.

We don't have any information regarding the Sprint zone change on your phone. We strongly advise you to contact your Service Provider's Customer Service at 1-888-788-4727 to check if about the changes that happened on your Sprint Zone.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

I accidentaly deleted the Buddies Now list how do i retrieve it?

asked 3 years, 10 months ago
sahemmingsen
on Samsung Epic™ 4G Android Smartphone
0points
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1 answer
Answers
answer 1
Hi sahemmingsen,

Thank you for your inquiry. We understand that you would like to know how retrieve the Buddies Now list on your Samsung Epic 4G.

There are no configurable options to retrieve deleted Buddies NOw lists on the phone. We apologize for any inconvenience this may presents.

All Samsung products are manufactured to the specifications of the service provider for whom they are produced.

We appreciate your continued interest in Samsung products.
answered 1 year, 8 months ago
Samsung5
0points
0out of 0found this answer helpful.
Question

Will the Samsung Epic ever allow MMS?

asked 3 years, 10 months ago
mscandice
on Samsung Epic™ 4G Android Smartphone
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1 answer
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answer 1
The handset is capable of sending files such as photos or videos through MMS.

Note: Data compression or resizing of image may occur before or during network transport if the size of the file is large.

To send a file, follow the steps below.

1. Press the Home Key.
2. Tap on Messaging.
3. Tap on New message.
4. Tap on the To field and start to type in a contact.
5. If the contact is stored on the phone, select the contact from the list.
6. Press the menu key and tap Attach.
7. Select the desired media type to be sent and select media.
8. Type in message if desired and tap Send.
answered 3 years, 9 months ago
KristenW
0points
0out of 0found this answer helpful.
Question

How to connect Wi-Fi to Non-broadcasting SSID

I have the wireless network in my home set up so that the SSID is not broadcast. I've set up the SSID and security settings on my device however it indicates that the network is not in range. Without changing the SSID on my router to broadcast, is there another way to connect the phone?
asked 3 years, 10 months ago
mjmalek
Home
on Samsung Epic™ 4G Android Smartphone
0points
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1 answer
Answers
answer 1
On Android phones go to SETTINGS -> Wirelss & networks -> Wi-Fi settings -> Add Wi-Fi network
answered 3 years ago
MisterE
0points
0out of 0found this answer helpful.
Question

Where can I find the windows 7 Driver for this/>

I'm not seeing the model number on the downloads page. where can I get the Win 7 diver for this?
asked 3 years, 10 months ago
Janis
Gilbert, Az
on Samsung Epic™ 4G Android Smartphone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
Please copy paste the URL below and follow the link to access and download the driver for your device.

http://www.samsung.com/us/support/supportDownloadCenter.do?prd_ia_cd=N0000004&prd_mdl_cd=SPH-D700ZKASPR&prd_mdl_name=SPH-D700
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

how do you edit contacts

no
asked 3 years, 10 months ago
taviolette
on Samsung Epic™ 4G Android Smartphone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
find the contact you want to edit, hold down on the entry, and it'll open a new display box. edit will be one of the options.
answered 3 years, 10 months ago
cool0
0points
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Question

How do I adjust my stand-by mode time?

asked 3 years, 10 months ago
Camie
on Samsung Epic™ 4G Android Smartphone
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1 answer
Answers
answer 1
To adjust your Screen Time Out, Go to Applications > Settings > Sound & Dsplay > Screen Time Out > Choose from 15 sec. to 30 min. settings.
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

When will Froyo (OS ver 2.2) be available for Samsung Epic 4G?

asked 3 years, 10 months ago
David737
Denver, CO
on Samsung Epic™ 4G Android Smartphone
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1 answer
Answers
answer 1
Thank you for your inquiry. Unfortunately, we are unable to speculate when/if this software revision might be available due to the fact that this might lead to inaccurate information and confusion.
Should this become available, it will be sent directly to your phone.
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

How do I set the background to automatically turn off when the Epic is plugged into a charger?

I own the Samsung-SPH-D700. I believe that I once had the option to choose whether the display turns off while the phone is plugged into a charger. I would like to set it to automatically turn the display off within a certain time period when plugged in, but I cannot find such a setting. Even though the display and keyboard timeout periods are set to 15 or 30 seconds, the display remains on if plugged in. I cannot find this issue in the user guide or the website support.
asked 3 years, 10 months ago
sidney2088
Texas
on Samsung Epic™ 4G Android Smartphone
0points
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1 answer
Answers
answer 1
To turn your display off while charging your phone, go to Application > Settings > Applications > Development > Stay Awake, Uncheck it.
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

email text: how do i get bold, color, italics, etc? also cut & paste text?

how do i copy text, say from the 'quoted text'?
asked 3 years, 10 months ago
kdoc
on Samsung Epic™ 4G Android Smartphone
0points
0out of 0found this question helpful.
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1 answer
Answers
answer 1
To copy and paste text messages, press and hold the message and option box will pop up.

Select the recipient and hit send like sending a normal text.

Unfortunately, there are no configurable option on how to change the font in your message.
answered 3 years, 9 months ago
SamsungBryanA
0points
0out of 0found this answer helpful.
Question

how do i turn off text message notification while on the phone?

asked 3 years, 10 months ago
cisha
on Samsung Epic™ 4G Android Smartphone
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1 answer
Answers
answer 1
To turn notifications off while on the phone, Go to Applications > Settings > Sound and Display > Notification Ringtone > Silent > Ok.

To Turn off LED light, Uncheck Pulse Notification Light.

Please keep in mind, once this is done you will not hear or see any notifications for incoming messages or calls.

You may turn it back on by going back to your settings and notifications.
answered 3 years, 9 months ago
SamsungBryanA
0points
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